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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,128 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,127 reviews

June 23, 2023

Very nice and helpful. It's was always a pleasure to see the guys at kia More

by Anjannette85
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony , Tim Duke
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Jun 26, 2023 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that our team consistently takes great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 21, 2023

Excellent professionalism; thank you Jaime Baca for your assistance in helping me select my dream car and for all the answers to my questions. More

by bnormita
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
Report | Print
Jun 21, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are so glad that Jaime took great care of you. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your dream vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 21, 2023

Service was great and fast. Anthony George was great and made sure I was comfortable and understanding in what they were doing. More

by austin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony George , Tim Duke
Report | Print
Jun 21, 2023 -

City KIA of Greater Orlando responded

Austin, Thank you so much for your positive review! We are happy to hear that Anthony could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

June 19, 2023

Nothing to complain, they are professional and courteous. I recommend you to have business with City Kia More

by Ricardo Lopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Escudero
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Jun 20, 2023 -

City KIA of Greater Orlando responded

Ricardo, Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service, and we are honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 17, 2023

It’s never exactly a desired experience to have to take your vehicle in for service, but Keith Parker made this visit a pleasant one. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker
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Jun 19, 2023 -

City KIA of Greater Orlando responded

Ron, Thank you for taking the time to leave us this positive review! We are glad that Keith took great care of you throughout your visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 16, 2023

Douglass Fumero was very attentive and kept, me informed of the progress and the work my car needed. Mary Jiminez was extremely friendly and checked frequently if she could get water for us and kept asking More

by eforet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglass Fumero
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Jun 16, 2023 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this positive review! We are so glad that Douglas and Mary took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 14, 2023

Everyone was very professional and strived to make the buying experience as easy as possible. More

by Janineward99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
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Jun 15, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are glad that our team took great care of you and made your experience with us as smooth as possible. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!

June 08, 2023

Service dept 100%. Listened;did work in timely fashion& not hassled to upgrade .. advised before i left to replace 2tires(aware of status) and yet not pushy. Had sales More

by Jacketchmson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George #9961 CITY KIA
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Jun 09, 2023 -

City KIA of Greater Orlando responded

Thank you for taking the time to rate our dealership. We are glad that our service team could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 08, 2023

Great atmosphere friendly and patient staff. Felt valued and understood. Gave common sense advice and didn't waste time selling me on anything I didn't want. More

by mlpells
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are pleased that our team could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 07, 2023

Very helpful no pressure they listened to me and understood made it a great experience More

by Jdnana1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus, Tim Duke
Report | Print
Jun 07, 2023 -

Jdnana1 responded

Thank you all

Jun 07, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a pressure-free and remarkable experience. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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