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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,021 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,021 reviews

June 25, 2025

It was incredible, I feel like there couldn’t have been a better salesman than him, excellent and the treatment was super human. More

by kevingonzales.b
Recommend Dealer
Yes
Employees Worked With
Manuel
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Jun 26, 2025 -

City KIA of Greater Orlando responded

Kevin, We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to hear about your positive experience.

June 25, 2025

Top notch service and accommodations. I would recommend this location to family and friends. Took great care of my car needs More

by BBSPED69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

June 25, 2025

I had great service from my advisor Abel. My car was finished early, ahead of schedule. More

by brian.koster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Jun 26, 2025 -

City KIA of Greater Orlando responded

Brian, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Abel!

June 25, 2025

Excellent service in completing my vehicle maintenance service. The scheduling was conducted in a timely manner, while I waited for my vehicle at the customer facilities. More

by Edgardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco Papagno
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Jun 26, 2025 -

City KIA of Greater Orlando responded

Edgardo, Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

June 25, 2025

Awesome Great service, great Advisor! Very attentive and professional Great service, great Advisor! Very attentive and professional More

by 324SUNDANCE
Recommend Dealer
Yes
Employees Worked With
Nate Coronado
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Jun 30, 2025 -

City KIA of Greater Orlando responded

324Sundance, Thank you for taking the time to acknowledge Nate for his exceptional service. We are delighted to hear he is very attentive and professional. We expect nothing less. We appreciate you choosing City Kia for your vehicle service and look forward to assisting you when the time comes. Until we meet again.

June 25, 2025

This dealership is awesome! I bought my Sorento here in 2022, brand new and they have taken care of all my maintenance and car care. My service advisor, Nate Coronado is a quali More

by dondo1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coronado Service
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Jun 30, 2025 -

City KIA of Greater Orlando responded

Thank you dondo1313 for this wonderful review. We are delighted to hear about the exceptional service that Nate provides. We are so pleased that Nate has earned your trust by ensuring your vehicle is well maintained and keeping you well informed. We look forward to assisting you with all of your automotive needs and safe travels.

June 25, 2025

The service you get from Josh is top notch. Very friendly and knowledgeable, also takes care of the customer. More

by SNT406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 30, 2025 -

City KIA of Greater Orlando responded

SNT406, thank you for this 5 star review. Ensuring that our customers are satisfied with their vehicle service is of the upmost importance to us at City Kia. We are so delighted to hear that Josh consistently provides you with "Top Notch" service. We expect nothing less. It is wonderful to know that Josh is always friendly and knowledgeable and provides exceptional customer service. We appreciate you choosing City Kia and look forward to assisting you with your next scheduled maintenance. Safe travels.

June 25, 2025

Really good and fast service Extremely informative on everything that needs to be done of the vehicle More

by alexmuriel1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel cruz
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Jun 30, 2025 -

City KIA of Greater Orlando responded

Thank you Alex for this 5 star review. It is so important to provide quick, efficient and convenient vehicle service and at City Kia that is our number one priority. We look forward to assisting you with all of your automotive needs. We appreciate you choosing City Kia and we wish you safe travels.

June 25, 2025

Quick and efficient service. Provided a complementary meal upon arrival. kept up to date with every step of my vehicle maintenance. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Jun 30, 2025 -

City KIA of Greater Orlando responded

Thank you Fernando for letting us know that your service appointment was so quick and efficient. We are delighted to know they provided a complimentary meal upon arrival. We strive to ensure customer satisfaction and we hope you enjoyed your meal on us! We appreciate you choosing City Kia and we wish you safe travels.

June 25, 2025

Alleluia! !! For the first time I leave City Kia maintenance service as a satisfied customer. I was not kept 4 hours waiting for a simple service to be complete More

by AHGUEDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Jun 30, 2025 -

City KIA of Greater Orlando responded

Ahguedez, thank you for not striking us out and for this 5 star review. We are working diligently to ensure customer satisfaction and we hope you see a difference. Providing prompt, efficient and convenient service is what we are striving for. We are delighted to know that Jonathan was so helpful and we appreciate the second chance. Until we meet again, safe travels.

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