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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
549 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 549 reviews

September 12, 2023

Manuel Escudero was my service rep for the day. He kept me informed of the work on my car and how long it would take. I would highly recommend City Kia for your service needs and Manuel Escudero. T More

by Ojedaevelyn0706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Escudero
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Sep 12, 2023 -

City KIA of Greater Orlando responded

Thank you for your positive review and recommendation! We are glad that Manuel took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 12, 2023

Manuel was great! He really catered to our needs. We were in a hurry and he promised us expedited service and completed that! More

by ispowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Escudero
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Sep 12, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with Manuel. We are glad he took great care of you and your automotive needs. Providing a smooth and efficient experience is always our goal. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

September 12, 2023

Joan Cabrera, gave me an exceptional service. He was so professional and attentive to my need of cars searching. I’ll recommend him 100%. Great attitude and very knowledgeable. More

by Jorgelopez06068
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joan Cabrera
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Sep 13, 2023 -

City KIA of Greater Orlando responded

Jorge, Thank you for leaving Joan this excellent review! Providing top-notch service is so important to us, and we are glad that his efforts could meet your satisfaction. Joan will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 12, 2023

Muy bueno, me dieron la confianza que buscaba para comprar un carro y lo compré More

by Mireliariesgo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
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Sep 13, 2023 -

City KIA of Greater Orlando responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le haya brindado un servicio de 5-estrellas. Felicidades por su nuevo vehiculo!

September 12, 2023

Great salesman I was very satisfied with the customer service He explained everything with me More

by felipe.holg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
Report | Print
Sep 12, 2023 -

City KIA of Greater Orlando responded

Felipe, Thank you for your wonderful review! We are glad that our team could provide you with 5-star service. Your satisfaction means so much to us. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 11, 2023

Very efficient, professional and the job was done correctly. I recommend Kia Orlando for quality cars and service More

by fsujarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel escudero, Tim Duke
Report | Print
Sep 12, 2023 -

City KIA of Greater Orlando responded

Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. We hope that you continue to choose us for al of your future automotive needs!

September 10, 2023

I truly appreciate all the care that was provided at City Kia.  Although it was an extremely busy day due to Labor Day weekend, John Smith made sure to not only keep us informed through every step of the pr More

by Katherine Velez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Smith
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Sep 11, 2023 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this positive review, Katherine! We are honored to have had the opportunity to work with you, and we are glad that John took great care of you and your family. Our guests' satisfaction is our utmost priority and he will be honored to have earned your kind recommendation. We warmly congratulate you and your family on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 06, 2023

Joao Gomes Was an excellent sales representative. Very friendly and professional. Yet, the dealership needs to speed up the process. It is time consuming, frustratingly long and the number of papers More

by Scottr6661
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
Report | Print
September 06, 2023

Wonderful place , great service and friendly people and knowledge technician.i will definitely comeback to service my car there More

by donjojo35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fumero douglas, Tim Duke
Report | Print
Sep 07, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you. It is our pleasure to serve you, and we look forward to continue serving you and your automotive needs with the same top-notch service in your visits to come!

September 02, 2023

Excellent information and service especially from Celeste Gonzalez. Great experience and will recommend to others. First time buying a KIA and am comfortable with their package of after sales service package More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste Gonzalez
Report | Print
Sep 05, 2023 -

City KIA of Greater Orlando responded

Jay, Thank you for your wonderful review and recommendation! We are honored to have been of assistance to you with your special purchase, and we are glad that Celeste could provide you with an informative, top-notch experience. We warmly congratulate you on your first Kia- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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