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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,128 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,127 reviews

August 16, 2023

Great customer service and prices were great quality workmanship plus Jason Torres was on the money More

by luismarrero2602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Torres , Tim Duke
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Aug 17, 2023 -

City KIA of Greater Orlando responded

Luis, Thank you for your 5-star rating! We are delighted that Jason and the team could provide you with top-notch service throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

August 12, 2023

Everything went quite smooth. Isaac Richards was prompt, efficient, kind, and attentive. Waiting room was pretty adequate (managed to have a nap and everything) and they offered m More

by jaycer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Richards, Tim Duke
Report | Print
Aug 16, 2023 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are glad that Isaac and the team could make your experience with us both smooth and efficient. It is our pleasure to serve you and your automotive needs in any way possible. Our guests' satisfaction is our utmost priority and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

August 11, 2023

Everyone is friendly and the waiting area a bathrooms are spotless. I enjoy having my coffee while I wait. Douglas Fumero is awesome.kept me informed. More

by Ethowell64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Fumero
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Aug 11, 2023 -

Ethowell64 responded

We love City Kia

Aug 14, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are glad that Douglas and the team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 09, 2023

Luis Arraiz helped me with with all I was looking for. I left happy with my deal. More

by fmorales_23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
Report | Print
Aug 11, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us. We are happy to hear that Luis took great care of you. Your satisfaction means so much to us. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

August 08, 2023

The atmosphere is amazing here! Simple and easy process to buy a car here. Thanku More

by caseycarlson07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith , Tim Duke
Report | Print
Aug 11, 2023 -

City KIA of Greater Orlando responded

Casey, Thank you so much for your positive review! We are delighted that our team could provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

August 08, 2023

We Love City Kia’s Service Department and Henry Machin always goes above and beyond. He’s the best. More

by TAMMYROD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Machin
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Aug 11, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving Henry this 5-star rating! Providing top-notch service is so important to us, and we are glad that Henry's efforts could consistently meet your satisfaction. He will be delighted to hear of your very kind words. We hope that you continue to choose us for all of your future automotive needs!

August 03, 2023

The sales representative/technician in service Anthony George is very courteous and knowledgeable of his job. I would recommend Anthony George to family and friends. More

by Lyttlej8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

City KIA of Greater Orlando responded

Thank you for your positive review! We are pleased that Anthony could provide you with top-notch service and he will be delighted to have earned your kind recommendation. We hope to see you again the next time you are in need of automotive service.

July 30, 2023

Issac was the person that attended me that day. Did a good job. And service took like 45 min. More

by mayralee73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Report | Print
Jul 31, 2023 -

City KIA of Greater Orlando responded

Thank you for your positive review! We are happy to hear that Isaac took great care of you during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 29, 2023

Got a front and rear camera installed in my car. Service was great. Professional. No visible wires, and everything's working great. Thanks. More

by 05_darters.kingpin
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob Levine
Report | Print
Jul 31, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us. We are glad that our team could get your automotive needs taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 26, 2023

Friendly, kindly, honest, clean. Nice place, good prices. Confortable. Excellent customer service. Professionally, bid deals More

by Edymar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Escudero
Report | Print
Jul 27, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are delighted that our team could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

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