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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,126 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,126 reviews

September 27, 2023

Fast and friendly service even on his day off. I was very pleased with the service More

by tanishalewis02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
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Sep 28, 2023 -

City KIA of Greater Orlando responded

Tanisha, Thank you so much for taking the time to leave Carlos this positive review! We are glad to hear that Carlos took great care of you and could get your automotive needs taken care of quickly and efficiently. We are thrilled to hear that he was friendly and even took care of you on his day off. Please do not hesitate to let us know how we may be of further service to you.

September 26, 2023

Michael Vilaomat has great customer service. Everything was great the service time was slow but overall, everything was fantastic. More

by tonya.b.torrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Viaomat
Report | Print
September 25, 2023

Excelente atención por parte del Sr. Adán Fernández , muy explicativo en las recomendaciones para mi auto , y de forma pausada verifico los detalles , para asegurase que había entendido More

by Pedro villanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ADÁN FERNANDEZ
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September 21, 2023

Anthony George at City Kia Orlando was awesome - top tier service! He was very professional and was able to get my 2020 Kia Souls serviced quickly and efficiently! Thanks Anthony! Looking forward to worki More

by avisshelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Report | Print
Sep 22, 2023 -

City KIA of Greater Orlando responded

Thank you so much for taking the time to leave Anthony this amazing review! We are glad to hear that Anthony took excellent care of you and could get your automotive needs taken care of quickly and efficiently. Offering thorough and efficient service is so important to us here at City Kia. Please do not hesitate to let us know how we may be of further service to you. We look forward to the opportunity to serve you again.

September 20, 2023

Michael Vilaomat was excellent and service was impeccable. We will definitely recommmend to friends and family More

by megnicolekeeney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vilaomat
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Sep 20, 2023 -

City KIA of Greater Orlando responded

We greatly appreciate you taking the time to leave Michael this excellent review! Providing top notch service here is always our goal here at City KIA, and we are glad Michael's efforts could meet your satisfaction. We hope to continue serving you and your future automotive needs. Safe travels!

September 15, 2023

My experience thus time with Mr Anthony was great . .They took care my car and made sure I was comfy while I waited and kept me in loop on what else may be needed for my next visit so I can prepare More

by mrs.nicole0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Tim Duke
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Sep 15, 2023 -

City KIA of Greater Orlando responded

We greatly appreciate your positive review on Anthony! We are glad Anthony took great care of you and kept you well informed throughout the process. Our guests' safety and satisfaction are our utmost priority here at City Kia. We hope to continue serving you and your automotive needs!

September 13, 2023

Ellos trabajaron en mi carro bien, me sie to satisfecho, lo recomendaría además Adán Fernández me atendió muy profesionalmente More

by LUIS G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adán Fernández
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Sep 13, 2023 -

City KIA of Greater Orlando responded

Luis, Gracias por tomarse el tiempo para dejarle a Adan esta evaluacion y recomendacion positiva! Nos complace saber que el le haya brindado un servicio de 5-estrellas. Su satisfaccion significa mucho para nosotros. Mil gracias!

September 12, 2023

Joan Cabrera, gave me an exceptional service. He was so professional and attentive to my need of cars searching. I’ll recommend him 100%. Great attitude and very knowledgeable. More

by Jorgelopez06068
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joan Cabrera
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Sep 13, 2023 -

City KIA of Greater Orlando responded

Jorge, Thank you for leaving Joan this excellent review! Providing top-notch service is so important to us, and we are glad that his efforts could meet your satisfaction. Joan will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 12, 2023

Manuel Escudero was my service rep for the day. He kept me informed of the work on my car and how long it would take. I would highly recommend City Kia for your service needs and Manuel Escudero. T More

by Ojedaevelyn0706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Escudero
Report | Print
Sep 12, 2023 -

City KIA of Greater Orlando responded

Thank you for your positive review and recommendation! We are glad that Manuel took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 12, 2023

Manuel was great! He really catered to our needs. We were in a hurry and he promised us expedited service and completed that! More

by ispowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Escudero
Report | Print
Sep 12, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with Manuel. We are glad he took great care of you and your automotive needs. Providing a smooth and efficient experience is always our goal. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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