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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,125 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,125 reviews

October 10, 2023

Great service ! Manny was extremely helpful and the wait was almost nonexistent. Much appreciated my guy! More

by joenel.zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
Report | Print
Oct 11, 2023 -

City KIA of Greater Orlando responded

Joenel, Thank you for choosing City Kia and for this outstanding review! We are pleased to hear that Manny took excellent care of you and could get your automotive needs taken care of quickly and efficiently. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 05, 2023

Issac Richard did a very good job and was in contact with us all the way More

by Latoya Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Richard
Report | Print
Oct 06, 2023 -

City KIA of Greater Orlando responded

Latoya, We are grateful for you leaving Isaac this positive review! We are glad to hear that Isaac took amazing care of you and your automotive needs. We are pleased to hear that he kept you updated the whole time on your vehicle while it was being serviced. If there is ever anything more that we may help you with please do not hesitate to let us know.

October 05, 2023

Our first experience with City Kia was great! Isaac Richard greeted us at our appointment time and clearly communicated with us throughout the service. Happy to have a reliable dealership to care More

by Paige A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Richard
Report | Print
Oct 06, 2023 -

City KIA of Greater Orlando responded

Paige, Thank you so much for leaving Isaac this stunning review! We are happy to hear that Isaac took excellent care of you and your new Kia Telluride needs. We are delighted to know that he communicated with you and kept you updated while your Kia Telluride was being serviced here at City KIA. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 04, 2023

Adam was a huge help on scheduling my service as fast as possible and was friendly. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Fernandez
Report | Print
Oct 05, 2023 -

City KIA of Greater Orlando responded

Nick, We greatly appreciate you for leaving Adam this stellar review! We are pleased to hear that Adam took great care of you and could get your automotive needs taken care of quickly and efficiently. We hope to see you again when the time comes for your next service.

October 04, 2023

Can’t complain wonderful very helpful 🥰 I have been with you for 6 years I can’t say anything bad about u guys cause you guys rock 🥰 More

by Gensis178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 04, 2023 -

City KIA of Greater Orlando responded

Thank you so much for leaving us this positive review! We care tremendously for our City Kia customers and we are glad that our teams efforts could meet your satisfaction. We appreciate your continued business with us. Please do not hesitate to let us know how we may be of further service to you.

October 04, 2023

I went in for my first Kia service on my car, Keith Parker was super friendly and quick to get me in. I appreciate how he explained to me all the services that was available to me at no cost which I di More

by Nikkihuynh91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Parker
Report | Print
Oct 04, 2023 -

City KIA of Greater Orlando responded

Nikki, We are grateful for you leaving Keith this stunning review and recommendation! We are pleased to hear that Keith took amazing care of you and could get your automotive needs taken care of quickly and efficiently. We are delighted to know that he explained all the services available for your vehicle at no cost. Please do not hesitate to let us know how we may be of further service to you.

October 03, 2023

Amazing service. They’re are very helpful with finding what you want in a car. More

by Ninam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : German and Joey , Tim Duke
Report | Print
Oct 03, 2023 -

City KIA of Greater Orlando responded

Ninam, We are grateful for you leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are thrilled to hear that they are very helpful in finding you what you wanted in a new vehicle. Please drive safely and do not hesitate to let us know how we may be of further service to you. We warmly congratulate you on your new vehicle- behalf of the entire City Kia team!

October 01, 2023

Very welcoming and an overall peaceful environment. Great service and I also liked the display and how everything was put together. More

by Matthew2304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
Report | Print
Oct 02, 2023 -

City KIA of Greater Orlando responded

Matthew, We are grateful for you leaving us this positive review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are thrilled to hear you had a good experience here at City Kia. Please drive safely and do not hesitate to let us know how we may be of further service to you. We warmly congratulate you on your new vehicle- behalf of the entire team!

September 29, 2023

Was very efficient means great customer service. Also was very attentive to my needs. Thanks More

by Jlriley47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac richards
Report | Print
Oct 02, 2023 -

City KIA of Greater Orlando responded

We greatly appreciate you taking the time to leave us this 5 star review! We are thrilled to hear that our team took amazing care of you and your automotive needs. We are pleased to hear that they were very attentive to your needs. Please do not hesitate to let us know how we may be of further service to you.

September 27, 2023

Fast and friendly service even on his day off. I was very pleased with the service More

by tanishalewis02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
Report | Print
Sep 28, 2023 -

City KIA of Greater Orlando responded

Tanisha, Thank you so much for taking the time to leave Carlos this positive review! We are glad to hear that Carlos took great care of you and could get your automotive needs taken care of quickly and efficiently. We are thrilled to hear that he was friendly and even took care of you on his day off. Please do not hesitate to let us know how we may be of further service to you.

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