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City KIA of Greater Orlando

Orlando, FL

4.5
4,451 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,451 reviews

March 09, 2026

Josh was able to expedite my recall repair to be completed the same day I turned in my vehicle. More

by thomasyom
Recommend Dealer
Yes
Employees Worked With
Josh Farley
Mar 09, 2026 -

City KIA of Greater Orlando responded

We’re glad we could complete your Kia Telluride recall repair on the same day you brought it in. Thank you for sharing your experience and trusting our service team.

March 09, 2026

Had a great experience at City Kia! From the moment I walked in, the staff was friendly, welcoming, and genuinely helpful. They took the time to answer all of my questions without makin More

by Pizarrojoanna
Recommend Dealer
Yes
Employees Worked With
Sebastian
Mar 09, 2026 -

City KIA of Greater Orlando responded

It’s great to know our team made your service visit so stress-free from start to finish. We’re glad we could answer all your questions and guide you through the service on your Kia Carnival without any pressure. We look forward to assisting you again.

March 09, 2026

Buen servicio , buen precio , no fue el dealer donde compré pero me atendieron mejor , donde compré el k5 buenos para vender pero no para el servicio More

by Justorealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
Mar 10, 2026 -

City KIA of Greater Orlando responded

Gracias por su tiempo y comentarios. Nos complace que nuestro equipo le haya brindado un servicio de primera. Por favor no dude en llamarnos si hay algo mas en lo que le podemos ayudar.

March 09, 2026

Jonathan was very nice answered questions we had about the remote start by phone. We enjoyed the egg and bagel sandwich while we waited. More

by HLK.HLK411
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 09, 2026 -

City KIA of Greater Orlando responded

Thank you for letting us know your remote start questions were answered smoothly by phone and that you enjoyed the egg and bagel sandwich during your wait. We’re glad your Kia Sorento service visit was a positive one and look forward to assisting you again.

March 08, 2026

Enjoyable. I thought Ahmed went the extra mile to make sure I got the vehicle that suited my needs. More

by NCLRBTCH
Recommend Dealer
Yes
Employees Worked With
Aimed
Mar 09, 2026 -

City KIA of Greater Orlando responded

We’re pleased to learn our team went above and beyond to ensure you left with a Kia that met your needs. Thank you for sharing your feedback.

March 08, 2026

Was very helpful describe to me everything I needed and print me out of what I needed to have done More

by Maryphillips375
Recommend Dealer
Yes
Employees Worked With
Derek
Mar 08, 2026 -

City KIA of Greater Orlando responded

We’re pleased our team could walk you through every detail and provide a clear service printout for your Kia Sportage. Please let us know if there’s anything else we can help with.

March 08, 2026

My salesman Raul was very knowledgeable, sincere and attentive. Everyone was very communicative about the process. We loved our experience. Best experience at a dealership. More

by Yizzette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Luna
Mar 08, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our team’s attentiveness and clear communication made your new Kia Seltos purchase a standout experience. We’re delighted to have provided your best dealership visit. Enjoy many great miles in your Seltos!

March 08, 2026

Having an appointment and having to wait over to hours is not acceptable If someone makes an appointment at a specific time for service. They should not have to wait so long More

by mypeble
Recommend Dealer
Yes
Employees Worked With
I think his name was Joshua
Mar 08, 2026 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we do apologize for the long wait. Thank you again for choosing City KIA of Greater Orlando.

March 07, 2026

I ask if my vehicle can be done by a certain time and the delivered and made it easy to pay my bill via text. More

by OQUENDO.B78
Recommend Dealer
Yes
Employees Worked With
I can't remember
Mar 09, 2026 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 07, 2026

When I went to my car service appointment, everything was fine however, the person that I had kept flirting with me and making me uncomfortable and kept complementing about my lips, which made me feel uncomf More

by HCASTLE_99
Recommend Dealer
Yes
Mar 08, 2026 -

City KIA of Greater Orlando responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns.

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