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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,300 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,300 reviews

February 09, 2026

Good service and good personal working, nice you ride home while car is at shop, sometimes this spend several time there, More

by German Ramírez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Feb 09, 2026 -

City KIA of Greater Orlando responded

Thank you for calling out our shuttle option and the helpful service team. We’re glad your Kia Sorento is running smoothly and that the ride-home service eased the longer visits. We appreciate your feedback and hope to assist you again.

February 09, 2026

The service was very good and Oscar was very helpful. The even washed my car afterwards 😊 More

by NAOMI.CHILDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Soler
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Feb 09, 2026 -

City KIA of Greater Orlando responded

We appreciate your positive review and we are happy to hear that Oscar took great care of you and your automotive needs. If there is ever anything more that we may help you with, please do not hesitate to give u a call. Safe travels!

February 09, 2026

Everyone was very nice and professional. The free breakfast sandwich was a clutch surprise. My car was returned to me repaired and looking and smelling great. More

by Wholeeon
Recommend Dealer
Yes
Employees Worked With
Jay
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Feb 09, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 08, 2026

Everything was finished quickly and there was no pressure for added services. The oil change was finished quickly and there was no pressure for added services. The staff was very friendly and efficient. More

by COURTNEY.DAVIS0725
Recommend Dealer
Yes
Employees Worked With
Nate
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Feb 09, 2026 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating! We are so glad that our team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 08, 2026

Excellent customer service Manuel provided an excellent service. Very caring, knowledgeable, professional. He looks for what the customer looking for and works trough the whole process informing a steps. H More

by JNEREIDA44
Recommend Dealer
Yes
Employees Worked With
Manuel
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Feb 09, 2026 -

City KIA of Greater Orlando responded

Thank you for your positive review! We are so glad that Manuel was helpful and informative. Our guest's satisfaction is our top priority. If there is ever anything more that we may assist you with, please do not hesitate to give us a call.

February 08, 2026

It was a great experience, Franco was professional and i rate everything a 5/5. Thank you More

by MAIKY6049
Recommend Dealer
Yes
Employees Worked With
Franco
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Feb 08, 2026 -

City KIA of Greater Orlando responded

We appreciate the perfect rating. We’re pleased your service visit was handled professionally. It was our pleasure to assist with your Kia Sorento.

February 08, 2026

That's taken care of right away. Did not have to wait long for my car to be done. More

by MGIRACE7
Recommend Dealer
Yes
Employees Worked With
Daniel
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Feb 08, 2026 -

City KIA of Greater Orlando responded

Thank you for noting how smoothly your Kia Sportage service went. We’re glad the work was completed efficiently and that you didn’t wait long. We appreciate your feedback and look forward to assisting you again.

February 08, 2026

City KIA is the best. They fixed my problem with the rims right away and now the car looks brand new. More

by gj0
Recommend Dealer
Yes
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Feb 08, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing that we could fix your rim issue promptly. We’re glad your Kia Sorento looks like new again.

February 08, 2026

Fast service. Juan was friendly and helpful. We used the Lyft service provided by Kia. Overall great experience. More

by GMB
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
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Feb 08, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your five-star review of the service on your Kia Sportage. We’re pleased the fast turnaround and Lyft shuttle added convenience to your visit. We look forward to assisting you again with your Kia.

February 07, 2026

Abel made sure I got where I needed to be while my car was being repaired. He was friendly, professional, and took the time to help me save money by explaining what actually needed to be replaced instead More

by LEWISJORDEN2883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Feb 07, 2026 -

City KIA of Greater Orlando responded

Thank you for the 5-star review. It’s wonderful our shuttle service and clear explanation of necessary repairs helped you save money and feel confident in your Kia. We appreciate you recognizing our team’s honest and attentive service.

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