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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
3,447 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,447 reviews

October 28, 2025

Great customer service, overall Orlando is the man! !! The process wasn't hecked it. Very smooth and no pressure. More

by Home2803
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Anil
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Oct 28, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

October 28, 2025

Lo peor 4 horas y el carro y el carro salió sucio Malo peor pésimo More

by Maridesousa1960
Recommend Dealer
No
Employees Worked With
Hay
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Oct 29, 2025 -

City KIA of Greater Orlando responded

Gracias por sus comentarios. Lamentamos mucho sus inquietudes con nuestro departamento de servicio. Nos gustaría tener la oportunidad de hablar con usted. Por favor, póngase en contacto con nosotros en el concesionario y pregunte por el gerente de servicio. ¡Gracias!

October 28, 2025

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by Jeffersonprieto1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aury De la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Cobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

October 27, 2025

Great customer service, but slow on delivery. I waited 3 hours just for new tires and an oil change. More

by rmbc33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep - Tony Andral
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Oct 27, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

October 27, 2025

Good customer service. My service appointment for an oil change was done in a timely manner and the customer service I received was great. More

by JLAIKA01
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 27, 2025 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

October 27, 2025

Josh was very professional and courteous Much better experience than last time Have a nice day More

by Firemanpietro
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 27, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

October 27, 2025

Very nice people. Very busy dealership.A lot of charities going on inside the showroom. They need more space. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2025

Very friendly people. Great service always makes Very nice that they offer Uber ride to and from. More

by nv9O2I2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Oct 27, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

October 27, 2025

It was good. Efficient and they were friendly. The service was fast and they did an amazing job. More

by Bevelt14
Recommend Dealer
Yes
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Oct 28, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

Oct 28, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave this wonderful feedback. Our friendly staff invites you to visit us for any future automotive services you may need. We will gladly take care of you and your vehicle quickly and efficiently!

October 27, 2025

Eu fui muito bem recepcionada e atendida fiz teste drive e tive todas as minhas dúvidas respondida, estou satisfeita com o serviço. More

by lianynayara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2025 -

City KIA of Greater Orlando responded

Ficamos felizes em receber seu feedback, nos informando que todas as suas perguntas foram respondidas durante sua visita. Não hesite em entrar em contato conosco se houver algo mais que possamos fazer por você. Desejamos a você uma viagem segura!

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