Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
3,208 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 3,208 reviews

September 25, 2025

The waiting was ridiculous too long. I had an appointment and after that they supposed to give me my car clean and they didn’t and the wedding was more than three hoursvery disappointed More

by Paduamusclecar19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Sep 26, 2025 -

City KIA of Greater Orlando responded

Hello, We are disappointed to hear that your service experience at our dealership wasn't a pleasant one due to the longevities of the appointment. We would like to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

September 24, 2025

City runs a tight ship! Took about 2 hours from start to finish to trade in car for new lease and that was with a system delay! More

by MFCARROLLODU
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 24, 2025

The service team were very professional and knowledgeable. They addressed all my questions about the maintenance needed and explained the process clearly. More

by MAIKY6049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
Report | Print
Sep 24, 2025 -

City KIA of Greater Orlando responded

Your perfect rating is truthfully appreciated! Our service team hopes our attentiveness encourages you to visit us the next time you are in need of automotive help. We assure you, the same quality of service for you and your vehicle will be delivered.

September 24, 2025

Great service! Pamela was very nice and attentive to all our requirements. 100% recommended. Thanks . More

by CASPI_PR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pamela Sanchez
Report | Print
Sep 24, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Pamela!

September 24, 2025

Everyone was super helpful and we had a ride to send us to a place where we could wait while the car was fixed, More

by Lilly-Mae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

September 24, 2025

Daniel did a excellent job getting everything done with my car. I highly recommend Daniel, he is very efficient in his job and will take care of whatever you need with KIA. More

by TIFFANY L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Sep 24, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

September 24, 2025

Excellent work team from managers to technicians great facilities to perform best service to your vehicle and very clear communication, Nate is a best service writer, explain what exactly need your car an More

by CHEOYBRENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

September 24, 2025

The facilities were very accommodating, very clean and comfortable comfortable. Daniel kept me informed of my progress. More

by Richard B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Report | Print
Sep 24, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 24, 2025

Overall, it was good It was a positive experience It was good This is irritating please stop these texts More

by MIKEFAIELLA
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Sep 25, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

September 24, 2025

Worked efficiently. Got everything done that needed, to be done. The car got done in a timely manner More

by MIKEFAIELLA
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Sep 25, 2025 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

1
...
53
54
55
...
321