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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,565 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,565 reviews

March 22, 2026

Miguel was very respectful and attentive. The service was done faster than what I expected appreciate it More

by VICTORIA.CARABALLO
Recommend Dealer
Yes
Employees Worked With
Miguel
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Mar 22, 2026 -

City KIA of Greater Orlando responded

Thank you for letting us know about your experience. We’re pleased the service on your Kia was handled respectfully and completed ahead of schedule. We look forward to assisting you again.

March 22, 2026

Wait was too long, no communication throughout the process, quoted crazy money for air cabin filter change More

by obigeta12
Recommend Dealer
No
Employees Worked With
Franco
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Mar 25, 2026 -

City KIA of Greater Orlando responded

We apologize for the long wait, lack of communication, and concerns about pricing. Your feedback is appreciated and will be shared with our team to improve. If you would like to discuss fuirther, please contact us at the dealership and ask for the service manager.

March 22, 2026

Manuel Muñoz and everyone there were amazing. Extremely kind and helpful. I traveled 1.5 hours and I would never go anywhere else! More

by Ofry29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Muñoz, Raúl, the finance gentleman.
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Mar 22, 2026 -

Ofry29 responded

Extremely kind and helpful. I traveled 1.5 hours with back pain, due to the reviews, not to mention the expertise and advice from their retired comptroller, Tony. I would never go anywhere else! My thanks to everyone involved!

Mar 22, 2026 -

Ofry29 responded

Extremely kind and helpful. I traveled 1.5 hours with back pain, due to the reviews, not to mention the expertise and advice from their retired comptroller, Tony. I would never go anywhere else! My thanks to everyone involved!

Mar 23, 2026 -

City KIA of Greater Orlando responded

Thank you for your kind review! We are honored that you took the time to visit us, and we are glad that Manuel provided you with the A+ service that you deserve. We wish you safe travels. If we may ever be of further service to you, please do not hesitate to give us a call!

March 22, 2026

Amazing people! Raul, Manuel, the finance gentleman... Everyone was exceptional and so helpful. The vibe there was great! More

by Ofry29
Recommend Dealer
Yes
Employees Worked With
Manuel
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Mar 22, 2026 -

Ofry29 responded

Amazing people! Raul, Manuel, the finance gentleman... Everyone was exceptional and so helpful. The vibe there was great!

Mar 22, 2026 -

Ofry29 responded

Amazing people! Raul, Manuel, the finance gentleman... Everyone was exceptional and so helpful. The vibe there was great!

Mar 23, 2026 -

City KIA of Greater Orlando responded

Thank you for your positive review! We are glad Raul, Manuel, and the team provided you with 5-star service. Our guest's satisfaction is our top priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 22, 2026

Appropriately fast and efficient system with good service Streamlined execution of the busy service day with faster then expected times More

by JUIPATEL85
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 22, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting the fast and efficient service for your Kia Sportage. We’re glad our streamlined process helped you get back on the road sooner. We look forward to serving you again.

March 22, 2026

Great service Went above and beyond to charge my EV9 and provided a ride to pickup my vehicle after service was completed. More

by Fonzo54
Recommend Dealer
Yes
Employees Worked With
JC
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Mar 22, 2026 -

City KIA of Greater Orlando responded

Thank you for letting us handle charging your Kia EV9 and arranging a ride for pickup. We’re pleased the additional support made your visit easier. We appreciate your trust and look forward to assisting with your next service.

March 22, 2026

Had to come in for an oil change. Jay explained the other things I needed to get done on my vehicle and why it was important to have them done More

by amwalker14
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 23, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 21, 2026

They took care of my truck am satisfied with outcome. Clean bathrooms and welcoming atmosphere Kia took good care of me thanks More

by mimi4real.mb68
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Mar 22, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience. We’re glad your Telluride received the care you expected and that our facilities felt clean and welcoming. Please reach out if there’s anything else we can assist you with.

March 21, 2026

Excelente Excelente servicio todo a tiempo atentos nos enviaron al mall y nos fueron a buscar todo excelente More

by ELIASDRB24
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Mar 22, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know our team kept your service appointment on schedule and provided convenient mall transportation. Thank you for entrusting us with your Kia and for sharing such positive feedback.

March 21, 2026

Took care of me in a friendly and professional service Clear and informed explanation of the service provided More

by THOMASMON1956
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Report | Print
Mar 22, 2026 -

City KIA of Greater Orlando responded

Delighted to hear our team delivered friendly, professional service and clearly explained the work on your Kia Telluride. Ensuring you understand each step is important to us. We look forward to assisting you again.

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