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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,500 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,500 reviews

March 16, 2026

Cindy and Erick were both very Attentive, Cordial, they listened to what we had to say, to our needs,, and they delivered exactly what we wanted. Will definitely recommend More

by VICTORIA.CARABALLO
Recommend Dealer
Yes
Employees Worked With
Cindy
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Mar 16, 2026 -

City KIA of Greater Orlando responded

We appreciate you sharing your experience with our team. We’re thrilled we could match your needs and that you’re enjoying your new Kia Sorento. Thank you for recommending us and we look forward to helping you again.

March 16, 2026

Always a great experience Always a great experience and I like bringing my Kia here More

by marcus_tamplin
Recommend Dealer
Yes
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Mar 16, 2026 -

City KIA of Greater Orlando responded

Thanks for bringing your Kia Telluride back for service. We’re pleased each visit exceeds your expectations and we look forward to helping keep your Telluride in top shape.

Mar 16, 2026 -

marcus_tamplin responded

Verified Customer Always a great experience Always a great experience and I like bringing my Kia here

March 16, 2026

Great customer service. Everyone was friendly. Josh was vey helpful and knowledgeable and did a good job with assisting me. I was overall very satisfied. More

by ypayne3
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 16, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our team’s friendly, knowledgeable assistance during your Kia Forte service. It’s great to know you left completely satisfied.

March 15, 2026

Tony was great he was able to get my car in and out quickly and kept me updated the whole time More

by Ocgirl19901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 15, 2026 -

City KIA of Greater Orlando responded

Thank you for the 5-star feedback. We’re pleased our team could complete your Kia K5 service promptly while keeping you informed throughout. We appreciate you trusting us with your maintenance needs.

March 15, 2026

Took 4 plus hours But good job was done Thanks for the job guys nice More

by WDELGAD33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 15, 2026 -

City KIA of Greater Orlando responded

Thank you for bringing in your Kia Sportage for service and sharing your feedback. We apologize for the more than four-hour wait but are glad the work met your expectations. We appreciate your trust in our team.

March 15, 2026

Excellent service and very good customer service From the moment you enter the dealership, you can see the attentiveness of the welcoming staff. More

by GSWSJESUSDOMINGUEZ
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Mar 15, 2026 -

City KIA of Greater Orlando responded

It’s great to hear how attentive our team was from the moment you arrived. We’re pleased our service for your Kia met your expectations. Please reach out if you need any further assistance.

March 15, 2026

Sebastian Molsave was the best. Recommend 100% and also all personnel was great love it!!!! More

by JESSICA.MELENDEZ15
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Monsalve
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Mar 15, 2026 -

City KIA of Greater Orlando responded

It’s great to hear you’re enjoying your new Kia Sportage and that Sebastian and our team exceeded your expectations. Thank you for recommending us and for your kind remarks about the staff. Please let us know anytime we can assist you again.

March 15, 2026

I have been their client for more than 10 years. Excellent service and Manuel is phenomenal. This is the second car I purchase from him and he just goes above and beyond for his clients More

by alexandra.vazquez
Recommend Dealer
Yes
Employees Worked With
Manuel Muñoz
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Mar 15, 2026 -

City KIA of Greater Orlando responded

Thank you for being a valued client for more than a decade. We’re glad our team could deliver phenomenal service and earn your trust again with your new Kia. We look forward to serving you in the years ahead.

March 15, 2026

They give you an appointment and it takes 3:45 minutes to deliver the vehicle unit More

by Carlos.rivera7230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City Kia of Greater Orlando's service department. We apologize for the time it took to deliver your vehicle. Please don't hesitate to let us know if we can be of further assistance.

March 15, 2026

Excelent Buen trato, excelencia en el servicio Cumplimiento en el tiempo de servicio, muy amables More

by CHACONCO61
Recommend Dealer
Yes
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Mar 15, 2026 -

City KIA of Greater Orlando responded

We appreciate you highlighting our team’s friendly approach and punctual service. We’re thrilled the service on your Kia met your expectations. Thank you for the 5-star feedback, and we look forward to your next visit.

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