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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,430 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,430 reviews

March 07, 2026

muy mal servicio, falta de comunicación, nunca informo solo el caso de mi carro, nunca me atendía la llamada que hacia y por eso creo que mi carro no pudo ser procesado para la garantía, las demás persona More

by josueurdaneta2016
Recommend Dealer
No
Employees Worked With
tony
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Mar 10, 2026 -

City KIA of Greater Orlando responded

Thank you for this feedback. We’re very sorry for the poor experience with one of team members and the lack of communication regarding your car. We appreciate your feedback and will address this to improve our service. We’re glad the rest of your interactions were positive.

March 06, 2026

From the time I came in he was very hospitable. He spoke to me with confidence, he showed me around the vehicles, he was determined to try his best to assist me in a vehicle I loved. He did just th More

by VERNEPAM
Recommend Dealer
Yes
Employees Worked With
Anthony Gonzalez the best
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Mar 07, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience. We’re delighted our team provided confident, hospitable guidance as you explored the Kia Sportage you love. Enjoy your ride and safe travels.

March 06, 2026

My renewed faith I only wish I had not found City Kia organization and purchased initially 2 1/2 years ago from them my 2024K5 or even the other Kia that I bought in 2018 traded in on this new model whic More

by Davidifoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
From scheduling to the entire service department and then observed enthusiasm heard in every pre-recorded message and everybody throughout the whole organization. I’m sorry I didn’t buy from you guys in either of my two my first Kia and my second current
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Mar 07, 2026 -

City KIA of Greater Orlando responded

It’s great to hear that our team’s enthusiasm and commitment refreshed your faith after past frustrations. We’re delighted your K5 service went smoothly and that our dedication was evident at every level. Thank you for trusting us with your Kia; we look forward to serving you again.

March 06, 2026

VERYY organized and professional Great communication and I got my oil change fast Thank you More

by Kerri71982
Recommend Dealer
Yes
Employees Worked With
AG
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Mar 07, 2026 -

City KIA of Greater Orlando responded

Delighted to hear you found our service organized and professional. We’re glad our team kept you informed and completed your Kia Sorento’s oil change quickly. Thank you!

March 06, 2026

Quick friendly service. We are from out of town and really appreciated the Lyft service provided back and forth to our hotel. More

by mrsgorfapp
Recommend Dealer
Yes
Employees Worked With
Derek
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Mar 06, 2026 -

City KIA of Greater Orlando responded

Thank you for visiting us from out of town and for sharing your kind words about our quick, friendly service. We’re glad the Lyft rides to and from your hotel added convenience to your visit. We look forward to caring for your Kia Sportage again.

March 06, 2026

“Muchas gracias por su excelente servicio. Aprecio mucho su amabilidad y atención quedé muy satisfecha More

by Angerly03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagagno
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Mar 06, 2026 -

City KIA of Greater Orlando responded

It’s fantastic to know you appreciated the friendly and attentive service. We’re glad the work on your Kia met your expectations. We look forward to helping you again.

March 05, 2026

Franco kept us informed about everything in a timely matter. He was nice and helpful. More

by Carlos0988
Recommend Dealer
Yes
Employees Worked With
Franco
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Mar 06, 2026 -

City KIA of Greater Orlando responded

Thank you, Carlos, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 05, 2026

Enjoyed coming to service dept was greeted, informed my advisor Joshua Farley would be assisting More

by SUZETTEPSALMS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Farley
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Mar 05, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star review. We’re pleased you felt welcomed and knew exactly who would assist you. We appreciate you trusting us with your KIA Sorento and hope to see you again.

March 04, 2026

Excellent service. Daniel was very knowledgeable and concerned about my car maintenance. I will recommend City Kia to all my friends. More

by EDMIAN1964
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro. The best advisor.
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Mar 04, 2026 -

City KIA of Greater Orlando responded

We’re thrilled our knowledgeable team took such great care of your Sportage during its maintenance. It’s rewarding to know you felt well supported throughout the service. Thank you for recommending us to your friends.

March 04, 2026

The best dealer And the best Customer service Excellent Job Awesome The best dealer Good More

by leoroxy7476
Recommend Dealer
Yes
Employees Worked With
Daniel la de oro
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Mar 04, 2026 -

City KIA of Greater Orlando responded

We’re delighted our team delivered outstanding service for your Kia Sportage. Thank you for praising our customer care and awarding us a five-star rating. We look forward to assisting you again.

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