City KIA of Greater Orlando

We were very happy to purchase our vehicle here and couldn’t be more satisfied with the experience. Not only did we get a fantastic deal on our car, but we also received excellent financing approval wi couldn’t be more satisfied with the experience. Not only did we get a fantastic deal on our car, but we also received excellent financing approval with very favorable rates. The team went above and beyond to make the process smooth and stress-free. We highly recommend this dealership to anyone — even if your credit history isn’t the strongest, they will still work hard to find the right solution for you. Truly a five-star experience! More

This department has come a long way from two years ago the service received has been excellent from the drop off to the the pick up. Kudos from the service advisor to to the new management. Outstanding the service received has been excellent from the drop off to the the pick up. Kudos from the service advisor to to the new management. Outstanding service! More

Great and fast service! !! Diego always been very professional and his customer service is excellent he makes sure we are happy while being in the shop and makes us feel comf !! Diego always been very professional and his customer service is excellent he makes sure we are happy while being in the shop and makes us feel comfortable More

Good service and wait time was not very long. Treated very good and explained procedures. Treated very good and explained procedures. More

I had my very first maintenance appointment at City Kia of Orlando, and I couldn’t have asked for a better experience! From the moment I arrived, Abel Cruz went above and beyond to make sure I felt taken c of Orlando, and I couldn’t have asked for a better experience! From the moment I arrived, Abel Cruz went above and beyond to make sure I felt taken care of. He was professional, friendly, and incredibly attentive, walking me through every step of the process so I always knew what was happening with my car. Abel answered all of my questions with patience and detail, and his customer service truly stood out. It’s rare these days to find someone who makes you feel like more than just another customer, but Abel did exactly that. he treated me with genuine care and respect. Because of him, I left feeling confident about my vehicle and extremely happy with my decision to trust City Kia of Orlando for my car’s service. If you’re looking for a place that values honesty, quality, and customer satisfaction, I highly recommend asking for Abel Cruz. He turned what could have been a routine appointment into an outstanding experience! More

Had a appointment for oil change. Was there over 3 hours with no follow up. No one checked me in (had to go in and stand there for a few mins before acknowledged). Overall was not bad Was there over 3 hours with no follow up. No one checked me in (had to go in and stand there for a few mins before acknowledged). Overall was not bad just average. Will not go back for oil change as it will be faster elsewhere for the same price. More

Juan was excelent in my visit, he follow up on my status everyday until my car was done everyday until my car was done More

The process was seamless. Rosanna was AWESOME! On a side note, I came back to have a piece put on the car and had the pleasure of encountering Jake from parts. I previously d Rosanna was AWESOME! On a side note, I came back to have a piece put on the car and had the pleasure of encountering Jake from parts. I previously dealt with Jake when my last vehicle had the windows tinted. He is the worst. I am really not quite sure why he is still employed there. His customer service is horrible! More

The person on the phone was very polite and knew exactly what I needed. I came to the dealership and it was very welcoming. They recommended some other things that I didn’t think my car needed but the servi what I needed. I came to the dealership and it was very welcoming. They recommended some other things that I didn’t think my car needed but the service was still good More