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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,833 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,833 reviews

April 24, 2026

Awesome as always. Your level of service has been excellent since 2019 when I bought my Soul from you. More

by garys1n2
Recommend Dealer
Yes
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Apr 25, 2026 -

City KIA of Greater Orlando responded

Thank you for trusting us since your Soul purchase in 2019 and for returning for Sportage service. We’re delighted our team continues to deliver the excellent care you’ve come to expect. We look forward to your next visit.

April 24, 2026

Great service I recommend I will buy it again Thanks for everything, I will coming again next year More

by JISP5283
Recommend Dealer
Yes
Employees Worked With
Patrick
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Apr 24, 2026 -

City KIA of Greater Orlando responded

We appreciate your recommendation and congratulations on your new Kia Seltos. We’re thrilled you had a great experience and look forward to seeing you again next year. Wishing you safe travels until then.

April 24, 2026

Excelente! Súper resolutiva aplicada , 1000% recomendada como vendedora , servicio al cliente súper profesional More

by Veronikfm405
Recommend Dealer
Yes
Employees Worked With
Rossana
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Apr 27, 2026 -

City KIA of Greater Orlando responded

Gracias por compartir sus opiniones sobre su experiencia con City KIA of Greater Orlando. ¡Agradecemos su preferencia y esperamos verlo de nuevo pronto!

April 24, 2026

No issues. Excellent communication and good customer service. Happy with purchase. Will buy again in the future. More

by JPUJOLS01
Recommend Dealer
Yes
Employees Worked With
Cintia Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cintia Pereira
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Apr 24, 2026 -

City KIA of Greater Orlando responded

Hearing that you had a seamless experience is wonderful. We’re pleased our communication and customer care supported your new Kia Sportage purchase. Cintia thanks you for sharing your feedback and looks forward to welcoming you back in the future.

April 24, 2026

Love city Kia, have been buying my cars here for many years and having them serviced too. Jay is the best! More

by Sandraholt9401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Apr 24, 2026 -

City KIA of Greater Orlando responded

We’re thrilled you’ve trusted us for your Kia purchases and service over the years. Your loyalty means a great deal to our team. We look forward to helping keep your Kia in great shape on your future visits.

April 24, 2026

Bryan was very courteous. Work was done on my car in a timely manner fortunately, it was covered under the warranty. They washed my car afterward. More

by MLESLIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Apr 24, 2026 -

City KIA of Greater Orlando responded

Thank you for noting the prompt completion of your Kia Seltos service under warranty. It’s great to know the post-service wash met your expectations. We look forward to caring for your vehicle again.

April 24, 2026

While I had purchased my car from a different dealer, I thought I would go to one closer to home for service. It was a great experience!! We’ll be back for both service and to replace this car when the lea More

by rouster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
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Apr 24, 2026 -

City KIA of Greater Orlando responded

We’re glad the service for your Kia EV9 was so positive and conveniently located. We look forward to supporting both your maintenance needs and your next lease journey.

April 24, 2026

The service at the dealership was excellent. I greatly appreciate the time and effort took to help me. More

by GEORGESTARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Libby, Franco
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Apr 24, 2026 -

City KIA of Greater Orlando responded

We’re delighted to hear that your Kia K5 service went smoothly. Thank you for recognizing the attention and effort our team provided. We hope to assist you with any future service needs.

April 23, 2026

I arrive for appointment on time. Juan was friendly and explained the process. Kept me informed and everything completed service in a timely manner.. More

by woodjsw
Recommend Dealer
Yes
Employees Worked With
Jaun Castillo
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Apr 23, 2026 -

City KIA of Greater Orlando responded

We’re glad your scheduled appointment went smoothly and that our team walked you through each step. It’s great to know your Kia Telluride service was completed efficiently. Thank you for choosing us and we look forward to seeing you again.

April 23, 2026

Their advertising is very misleading, and that's why they scam people with their sales and supposed promotions when you go to request the services they forced you to pay for. There's always an excuse for not More

by Pedro C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Platt
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Apr 26, 2026 -

City KIA of Greater Orlando responded

Pedro, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

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