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City KIA of Greater Orlando
Orlando, FL
4,778 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,778 reviews
April 14, 2026
It was very busy. Waiting time to leave the car was more than usual. Overall experience was good. Left the car and got a ride. I had to call to get an update after 2 Waiting time to leave the car was more than usual. Overall experience was good. Left the car and got a ride. I had to call to get an update after 2 hours . I wish you guys had a system to give updates as they work with the vehicles More
by Marimarlamejor
Verified CustomerEmployees Worked With
Tony
April 14, 2026
Scheduled an appointment for an oil change, showed up and the advisor said it would take 2 hours! I was confused as it normally takes less than half that time (mind you, I had scheduled an appointment). Well the advisor said it would take 2 hours! I was confused as it normally takes less than half that time (mind you, I had scheduled an appointment). Well, 3 hours later, I had to ask my advisor where my car was and he seemed surprised I was still here, had to go find my car, which miraculously “just finished” according to him. 3 hours for an oil change…no empathy or apology. I reached out to the service director (called and emailed) but never got a response. I now have buyers remorse shopping at City Kia, and will definitely not go back to purchase any other vehicles despite us being Kia fans and needs a new car for my wife in a few months. I will note, the sales experience was fantastic, but the service is literally the worst experience I’ve ever had, but mostly disappointed at the lack of follow up with my issue from the Service manager/director. More
by SKANNALY
Employees Worked With
No clue the name
April 14, 2026
Excellent service and the staff is very attentive I liked it a lot love i it a lot love i More
by SEBASTIANGERMAN1976
April 13, 2026
I was very pleased with everyone I dealt with. Ty I would most definitely send any interested in a vehicle your way, I live 2 miles from Leesburg Kia, went there first and know one came out to hel Ty I would most definitely send any interested in a vehicle your way, I live 2 miles from Leesburg Kia, went there first and know one came out to help us, so I drive almost an hour to your dealership, I felt like my business was appreciated by Your dealership. Ty More
by BESSIETWEEDY57
Employees Worked With
Miguel
April 13, 2026
All staff were kind and professional. My husband I felt very welcome by Edison and meshed well with his personality. He was honest and professional. He explained everything possible for t My husband I felt very welcome by Edison and meshed well with his personality. He was honest and professional. He explained everything possible for the car and pricing /what to expect. He made the experience fun! Thanks Edison and all staff involved!! More
by A7895321
