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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
859 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 859 reviews

February 15, 2023

Keith Parker did an excellent job as my service advisor. He made sure all my special requests were carried out and kept me informed. He also jumped through hoops to get a warranty repair completed the sam More

by Evanskp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker Jr
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Feb 16, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing the positive experience you had with Keith! We are so glad that he could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 08, 2023

Saner Enzo was my sales person. He was professional and knowledgeable and answered all my questions. I purchased a certified Kia Soul and love it. Thank you to all the people I dear More

by dfrasolak
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samer Exxon and Ramon Alvarez
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Feb 09, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Samer and the team took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Kia Soul- on behalf of the entire team!

February 08, 2023

Erik Disela was our salesperson for your Kia Teluride and he was awesome. He was able to get us the best price for our trade-in and a very good price on the new car. He is always available since we bought th More

by bara44f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that Erick took great care of you. It is our pleasure to assist you in any way possible. and we be honored to know how confident you are in his efforts. Congratulations on your new Kia Telluride! Please do not hesitate to give us a call if there is ever anything more that we may help you and your husband with.

Feb 09, 2023 -

bara44f responded

You are quite welcome. It has been wonderful doing business with your dealership. I can’t believe we bought this awesome car. It certainly makes a statement wherever it goes. Thank you, Barbara Gross

February 07, 2023

_No waiting time at arrival. -Well explain the service procedure by Henry Machin. -The job was well done in a timely manner. More

by vicente Ulpino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Machin
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Feb 06, 2023 -

vicente Ulpino responded

Thanks for excellent service

Feb 07, 2023 -

City KIA of Greater Orlando responded

Vicente, Thank you so much for your excellent review! We are so glad that our team could provide you with thorough and efficient service. Our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service!

February 05, 2023

I would recommend Armando rosado to anyone of my friends and family he is the perfect person for the job. More

by Bubblessoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Rosado, Tim Duke
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Feb 06, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are delighted that Almindo could provide you with top-notch service and he will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

February 03, 2023

The service dept at City Kia is absolutely FABULOUS! Henry Machin was one of the first people I met, my service manager, and immediately made me feel comfortable. Honestly, it was as though I was with f More

by Zovtic64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Machin
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Feb 06, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are so glad that Henry could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service!

January 30, 2023

Henry Machin is just the best service consultant. What a wonderful asset to your company, keeps you informed, is knowledgeable and genuinely cares about us. We wouldn’t ask for anyone else, and Kimbe More

by TAMMYROD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Machin, Tim Duke
Report | Print
Jan 31, 2023 -

City KIA of Greater Orlando responded

Tammy, Thank you so much for your wonderful review! We are delighted that Henry and Kimberly could provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible and they will be honored to know that you greatly value their service. Take care!

January 29, 2023

Had a Recall appointment, dropping it off was quick and easy. My service advisor, AG, was very professional and kept me up to date on the status of my vehicle. More

by Judith Barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AG, Tim Duke
Report | Print
Jan 30, 2023 -

City KIA of Greater Orlando responded

Judith, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 27, 2023

I am always Impressed from the first time I pull up to the dealership, till I drive out. More

by Mkrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Report | Print
Jan 27, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are delighted that our team could consistently provide you with top-notch service. It is our pleasure to assist you in anyway possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

January 25, 2023

Great Experience! !! I've bought 4 cars from them and every time has been a consistently great experience, good people and they are never pushy! Thank you Armando, Jo More

by Jacismith1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Jose, Armando and John
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Jan 26, 2023 -

City KIA of Greater Orlando responded

Jaci, Thank you so much for your positive review! We are honored by your continued business, and we are so glad that our team could consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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