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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,844 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,844 reviews

April 27, 2026

Super satisfied, the service was excellent the building was in top shape!! Couldn’t get enough of the little hot chocolate bar!! We are so happy with our pick!!! More

by MARIAHUDSON407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

City KIA of Greater Orlando responded

We appreciate you sharing your experience with the service on your KIA K5 and noting our facility’s condition. It’s wonderful to hear you enjoyed the hot chocolate bar and left happy with your choice. Jesenia and our team look forward to assisting you again.

April 26, 2026

Was amazing, he send to my house in uber and return with the same system. More

by eitelburckhardt
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Apr 26, 2026 -

City KIA of Greater Orlando responded

It’s great to know our Uber shuttle option made your visit seamless and that your Kia Sorento is back in top form. Thank you for the five stars and we hope to assist you again soon.

Apr 27, 2026 -

eitelburckhardt responded

Thanks and send my Congrats to Daniel Landeiro.

April 26, 2026

Franco communicated with me very nicely. Car service went well. I appreciated getting my car washed. More

by BOLLINGER99
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Apr 26, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience. We’re pleased our team communicated clearly and that your service went smoothly. It’s great to know you appreciated the wash after your Kia service, and we look forward to assisting you again.

April 26, 2026

Bryan was really helpful and super easy to work with. He got my car fixed within 1-2 hours. More

by AARONNGUYEN0511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Apr 26, 2026 -

City KIA of Greater Orlando responded

It’s great to know our advisor made your service so smooth and had your Kia K5 back in just a couple of hours. We appreciate your feedback and look forward to assisting you again.

April 26, 2026

Christian was very courteous. They fixed my car in a timely manner Everyone was very professional More

by MLESLIE2
Recommend Dealer
Yes
Employees Worked With
Christian in the service department
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Apr 26, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating. It’s great to hear our team provided courteous, professional service and had your Kia back on the road quickly.

April 26, 2026

Great service. Very knowledgeable and helpful during my whole service. Appreciated all the help that was given. More

by JITZELR90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roxanne
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Apr 26, 2026 -

City KIA of Greater Orlando responded

Thank you for the fantastic feedback! We’re pleased that our team’s expertise and assistance supported you throughout your service. We appreciate the opportunity to help and look forward to serving you again.

April 25, 2026

Excellent customer service and person Mr. Abel was really diligent in all aspects knowing the my previous experience was a negative one with other agent he was always helpful and tactful More

by Shamirka
Recommend Dealer
Yes
Employees Worked With
Abel
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Apr 26, 2026 -

City KIA of Greater Orlando responded

It’s great to know our service team was diligent and tactful in supporting you, especially after a previous negative experience. Thank you for the 5-star rating and for trusting us with your Kia Soul.

April 25, 2026

Very accommodating and friendly staff. Jay reach out when car was done even gave me a tix for a complimentary meal. And walk me to my car More

by Respinal30
Recommend Dealer
Yes
Employees Worked With
jay
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Apr 25, 2026 -

City KIA of Greater Orlando responded

We appreciate hearing how our team provided friendly, accommodating service with timely updates. It was a pleasure offering a meal voucher and walking you to your Kia Sportage so you could get back on the road comfortably. Thank you for sharing your experience.

April 25, 2026

The experience is great very responsible with your car, they make sure you get what you want More

by Eudymix24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

City KIA of Greater Orlando responded

So glad our team carefully handled your Kia and made sure you received exactly what you wanted. It’s rewarding to know our attention to detail mattered during your visit. We look forward to serving you again in Orlando.

April 25, 2026

T was so informational and helpful in the process of getting our new car. He went above and beyond to meet our needs and made the experience positive and exceptional. More

by KALEYCRUPI31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing the Kia Telluride Hybrid and sharing your experience. We’re delighted Terrence provided the informative, above-and-beyond support that made your purchase exceptional. Enjoy your new Telluride Hybrid, and let us know if you need anything in the future.

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