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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,904 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,904 reviews

May 06, 2026

He is kind and knows his job. he gave me recommendations for my car. He kept me updated during the day More

by Karelinutrera
Recommend Dealer
Yes
Employees Worked With
Abel
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May 06, 2026 -

City KIA of Greater Orlando responded

Thank you for the kind words! We're glad our team provided helpful recommendations and kept you informed throughout the process. We appreciate your feedback.

May 06, 2026

Amazing work as always! Is always great service at the dealer And always a pleasure More

by iamcarlos95
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 06, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your continued loyalty and positive feedback! We're delighted to hear that you consistently receive amazing service at our dealership. We look forward to welcoming you back again soon.

May 05, 2026

I word great I was service in a timely manner, josh was attentive and responsive to my questions More

by Ladeezee16
Recommend Dealer
Yes
Employees Worked With
Josh
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May 05, 2026 -

City KIA of Greater Orlando responded

We’re pleased your Kia Soul service was completed promptly and that your questions were handled attentively. Thank you for sharing your experience. We look forward to assisting with any future Kia service needs.

May 05, 2026

Muy buena atencion gran calidad en el servicio y buena comunicacion en todo momento mientras se esta alli More

by Daniel Machado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel del departamento de sevicio
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May 06, 2026 -

City KIA of Greater Orlando responded

¡Gracias por su excelente calificación y por tomarse el tiempo de dejarnos su comentario! Nos alegra saber que recibió una gran atención, calidad en el servicio y una buena comunicación durante su visita. Esperamos poder atenderle nuevamente.

May 05, 2026

I had a great experience working with Gabriel and Wilfrenk. They were friendly, knowledgeable, and never made me feel pressured at any point during the process. Both took the time to answer all my qu More

by CRUZMALVAREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

City KIA of Greater Orlando responded

We’re thrilled Gabriel and Wilfrenk offered the honest, attentive support you deserve throughout your purchase. It’s great to hear the process felt smooth and stress-free, and that they answered every question. Enjoy your new Kia and thanks for sharing your recommendation.

May 05, 2026

Excellent service with good communication skills,. Work with customer and explain everything , He have a lot knowledge about his job. More

by ramon.grullon71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

City KIA of Greater Orlando responded

We’re glad our team’s communication and expertise stood out during your visit. It’s rewarding to know the explanations helped you feel supported. Thank you for trusting us with your Kia.

May 05, 2026

Very professional assessment of the condition of my vehicle and any service that is needed to be performed, my vehicle is an EV it has needed very little service other than the regular suggested servic More

by LCARRIER44
Recommend Dealer
Yes
Employees Worked With
Josh
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May 05, 2026 -

City KIA of Greater Orlando responded

Thank you for recognizing the thorough inspection of your Kia EV6. We apologize for the extended wait for your ride share. We hope to streamline that process and look forward to serving you again.

May 04, 2026

Jay was so helpful and super communicative. Explained everything thoroughly and was quick to respond. More

by SHARONJANELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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May 05, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your feedback! We're happy Jay provided such clear and responsive service.

May 04, 2026

Professional, efficient, no xx, very knowledgeable. He got all vehicles I was interested in looking at. Very patient. Not pushy. More

by JRM04
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edison Cordero
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May 04, 2026 -

City KIA of Greater Orlando responded

We’re thrilled Edison could offer professional, efficient and knowledgeable support as you explored our Kia models. Thank you for trusting us with your new Kia purchase and for noting his patient, pressure-free assistance.

May 04, 2026

Samy was great. They offer water and coffee, The finance department very professional. Sammy and manager thank you! More

by DRINAF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2026 -

City KIA of Greater Orlando responded

It’s great to hear Orlando and our finance team made you feel welcome with refreshments and a professional experience. Thank you for the five-star rating and for choosing Kia. We look forward to helping you again.

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