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City KIA of Greater Orlando
Orlando, FL
4,245 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,245 reviews
January 31, 2026
Slow had appt at 9 for oil change completed at 11. ..Also failed to reset dash service reminder shows past due. Was told they could send it back in for update but 2 hrs had already passed. ..Also failed to reset dash service reminder shows past due. Was told they could send it back in for update but 2 hrs had already passed. More
by craigackles
Verified CustomerEmployees Worked With
don't remember but he was excellent
January 31, 2026
Slow had appt at 9 for oil change completed at 11. ..Also failed to reset dash service reminder shows past due. Was told they could send it back in for update but 2 hrs had already passed. ..Also failed to reset dash service reminder shows past due. Was told they could send it back in for update but 2 hrs had already passed. More
by craigackles
Employees Worked With
don't remember but he was excellent
January 30, 2026
Calls and texts were answered quickly. Links and website was easy to use. Jay called and texted me back throughout the day quickly. The links describing the work that was recommended and h Links and website was easy to use. Jay called and texted me back throughout the day quickly. The links describing the work that was recommended and how to approve or disapprove the services was simple and easy to use. More
by FLIPSOVERJOY
Employees Worked With
Jay
January 30, 2026
Great experience Good customer service I will definitely be back to purchase a car from city KIA and Terrence be back to purchase a car from city KIA and Terrence More
by BREONALEIGHCHEER
January 30, 2026
Tony made sure I was very well taken care of. He was professional and caring and went above and beyond in a lot of ways. In fact I'll go so far to say he is the best service advisor I've ever had He was professional and caring and went above and beyond in a lot of ways. In fact I'll go so far to say he is the best service advisor I've ever had at City Kia. And I've been part of that family for 8 years. More
by taterbugs63
Employees Worked With
Tony Andral - service advisor
January 30, 2026
Your service writer was rude called me a liar to my face and we will never ever ever by another Kia and we will never set foot in your dealership again and we will never ever ever by another Kia and we will never set foot in your dealership again More
by EWILLIAMZ
Employees Worked With
The whole place
