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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,898 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,898 reviews

May 04, 2026

Professional, efficient, no xx, very knowledgeable. He got all vehicles I was interested in looking at. Very patient. Not pushy. More

by JRM04
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edison Cordero
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May 04, 2026 -

City KIA of Greater Orlando responded

We’re thrilled Edison could offer professional, efficient and knowledgeable support as you explored our Kia models. Thank you for trusting us with your new Kia purchase and for noting his patient, pressure-free assistance.

May 04, 2026

Samy was great. They offer water and coffee, The finance department very professional. Sammy and manager thank you! More

by DRINAF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

City KIA of Greater Orlando responded

It’s great to hear Orlando and our finance team made you feel welcome with refreshments and a professional experience. Thank you for the five-star rating and for choosing Kia. We look forward to helping you again.

May 04, 2026

Cintia y Gabriel me brindaron un excelente servicio, segunda vez que compro un carro en city Kia y lo volvería hacer. More

by Milay Hung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cintia Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing to purchase your second new Kia K5 with us. We’re delighted Cintia and Gabriel provided excellent service. We look forward to assisting you again in the future.

May 04, 2026

They did pretty well on helping me find my car. Shootout to City Kia Orlando. More

by Cmms1727
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve and Julio helped us with windows tinting.
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May 04, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team helped you find the perfect Kia. Thank you for the five-star review. Enjoy your new vehicle!

May 04, 2026

Always good experience and service Work was done quick. Jonathan was very kind informing what the car needed and the recall. More

by SISIMERCEDES
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 04, 2026 -

City KIA of Greater Orlando responded

We’re delighted to hear you consistently enjoy our service. Thank you for noting how swiftly your Kia Forte was handled and the clear information on maintenance and the recall. We look forward to serving you again.

May 04, 2026

Tony was awesome and kept me informed thr whole time. Super helpful and very informative on the service i was getting. Definitely needs a raise More

by antonio.rivera82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

City KIA of Greater Orlando responded

Thank you, Antonio, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at City KIA of Greater Orlando are glad to have you as a customer.

May 03, 2026

He is highly helpful, cooperative, patient, and exceptionally kind. It was truly a pleasure working with him More

by Samarsaadeddin90
Recommend Dealer
Yes
Employees Worked With
Manuel
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May 04, 2026 -

City KIA of Greater Orlando responded

Thank you for acknowledging the care and patience our team showed during your Kia Sportage service visit. We’re glad the experience was enjoyable and look forward to helping you again.

May 03, 2026

Everything's running smoothly, the lobby room is a nice touch. Also got a free breakfast sandwich for me and my boyfriend. That was very helpful More

by always.tatianaaa
Recommend Dealer
Yes
Employees Worked With
Daniel I believe
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May 03, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your experience with your Kia service. We’re glad our lobby and the complimentary breakfast sandwich made your visit more enjoyable. We look forward to assisting you again.

May 03, 2026

I had an amazing experience! Abel Cruz Veliz and the staff were friendly, attentive, and made sure all my questions were answered. They went above and beyond to make me feel comf More

by Sarai.escalera
Recommend Dealer
Yes
Employees Worked With
Abel Cruz Veliz
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May 03, 2026 -

City KIA of Greater Orlando responded

We’re thrilled that our team provided attentive support and addressed every question during your Kia EV6 service. It’s rewarding to know you felt comfortable and valued throughout the visit. Thank you for the five-star rating, and we look forward to assisting you again.

May 03, 2026

Muitos problemas com o serviço. Josh foi muito paciente. No protection was provided to the car's bodywork by the mechanics. Poor service. More

by CADUB.UCH001qx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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May 06, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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