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City KIA of Greater Orlando
Orlando, FL
4,756 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,756 reviews
April 10, 2026
anthony was very nice. to be honest your prices are a little high i dont think I can continue to go there for service the oil change was ok but everything else was triple w to be honest your prices are a little high i dont think I can continue to go there for service the oil change was ok but everything else was triple what I normally pay More
by sail63
Verified CustomerEmployees Worked With
anthony
April 09, 2026
We had a good experience with the attendant Mr. Carlos, was excellent. We took the new car for a test drive and it felt very safe and technology up to date. Carlos, was excellent. We took the new car for a test drive and it felt very safe and technology up to date. More
by DENISE.SVASCONCELOS
April 09, 2026
The radio has never worked right from the beginning & I couldn't leave it for 2 days- that's what I was told & you don't have a loaner to let people drive home & I AM NOT GOING TO RENT A CAR IT SHOULD OF B couldn't leave it for 2 days- that's what I was told & you don't have a loaner to let people drive home & I AM NOT GOING TO RENT A CAR IT SHOULD OF BEEN CHECKED COMPLETELY BEFORE I DROVE OFF WITH IT..I don't know alot of people that can go into a dealership & pay off a car in a month but I did..Rant over More
by STAHLCYNDI
Employees Worked With
Jonathan Cordoba even gave me a coupon for breakfast sandwich- very polite,nice, went above & beyond !! Didn't make it such a dreadful experience this time!! Thank you !!
April 09, 2026
Waiting time is ridiculous for filter and oil change. I didn't fix the recall problems well I didn't fix the recall problems well More
by gil59
April 08, 2026
Appt was at 9am. Vehicle not pulled into the bay until 11am. The 2hr job took over 4hrs to complete. The entire time they tried to coerce my wife into unnecessar Vehicle not pulled into the bay until 11am. The 2hr job took over 4hrs to complete. The entire time they tried to coerce my wife into unnecessary maintenance. More
by Marty Hogan
Employees Worked With
Service Department
April 08, 2026
Time and quality of attention and serve was awesome. The customer service was outstanding and professional The customer service was outstanding and professional More
by rinfante16
April 08, 2026
first of all I want to tell you that the service received yesterday was excellent and the protagonist was Mr. Josh who loved him and helpfully. His knowledge shows that he is looking for the best for the cli yesterday was excellent and the protagonist was Mr. Josh who loved him and helpfully. His knowledge shows that he is looking for the best for the client. The offer of options shows that you want the customer to want to come back for more. The way he kept me informed during my wait was exceptional. Thank you again for your attention and for having employees who give the extra mile for customer service. More
by rinfante16
Employees Worked With
Josh
