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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,744 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,744 reviews

April 08, 2026

Jay delivered the service expected and beyond. Was attentive, and worked on rectify the previous issues from another member. More

by Celiana.matos
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 08, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating. We’re pleased our attentive team resolved the previous concerns and delivered service beyond expectations for your Kia.

April 08, 2026

I had the best service, as soon as I arrived they greeted me and my tech was Josh. He was able to uber me home while I waited for my car to be fixed. More

by SIMONANGELA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 08, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star review. We’re glad our team welcomed you promptly and arranged a ride home while servicing your Kia K4. We appreciate your trust in our service.

April 07, 2026

He is professional and efficient Ihe can be a good reference for KIA Congratulations to him More

by sese27
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 08, 2026 -

City KIA of Greater Orlando responded

Thank you for taking a moment to congratulate Tony for their professionalism. On their behalf, we invite you to come in anytime you need reliable automotive help.

April 07, 2026

I bought a used car for MSRP $24,451, I paid $5,000 plus a car $3,000, and I have now a debt for $26840.50. City Kia stole $8,000 from my pocket. They didn't show me any numbers, but made me sign all the pa More

by Edgardo Cordoba
Recommend Dealer
No
Employees Worked With
I bought a used car for MSRP $24,451, I paid $5,000 plus a car $3,000, and I have now a debt for $26840.50. City Kia stole $8,000 from my pocket. They didn't show me any numbers, but made me sign all the papers. Now I see it was a scam.
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Apr 07, 2026 -

Edgardo Cordoba responded

Yes. That’s right. I gave a down payment of $8,000 and now I owe more than the car inicial cost. I lost $8,000 because the debt is greater than the car cost. I don’t understand where is my money.

Apr 11, 2026 -

City KIA of Greater Orlando responded

Edgardo, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 07, 2026

The service is great and the time is perfect thanks for your services and give coffee More

by WILLYNEWYORK2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our service department met your timing needs and that you enjoyed the coffee. Thank you for trusting us with your Kia. We look forward to helping you again.

April 07, 2026

Very attentively, I resolved all my doubts, an excellent treatment. A very attentive and kind person. More

by Kv.gaviota77
Recommend Dealer
Yes
Employees Worked With
Jay kia
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Apr 07, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our attentive support during your Kia Rio service. It’s wonderful to hear that we resolved all your doubts and provided a positive experience. We look forward to helping you again.

April 07, 2026

Very favorable. I bought the KIA ev-9 from another dealer who i felt was not good. I was very happy to have found city KIa to be the better dealer. I am likely to bu More

by dickfauth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service managers
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Apr 07, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing that we could provide a better service experience for your Kia EV9. We appreciate your trust and look forward to assisting you with your next Kia purchase.

April 07, 2026

Service manager explained everything well. Arrived early for 8am appt, was not complete until nearly 1pm, 5 hours later. Service light was not reset after service. Had to immediately return to More

by prov21_22
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Apr 07, 2026 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

April 06, 2026

Friendly, good customer service, quick and not pushy to have extra services. It's nice that you provide free breakfast besides free coffee and places to sit and eat. More

by Ojedaevelyn0706
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Report | Print
Apr 07, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us. We are glad our team took great care of you and ensured your experience with us was as pleasant as possible. If we may ever be of further assistance to you, please do not hesitate to give us a call.

April 06, 2026

Excellent Good service and communication. Good service and efficient communication—it inspires confidence. Good Good Very excellent More

by Dartysgg.93
Recommend Dealer
Yes
Employees Worked With
JEY
Report | Print
Apr 06, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our efficient communication and service on your Kia Sportage inspired confidence. We appreciate your feedback and look forward to assisting you again.

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