Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,211 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 4,211 reviews

January 27, 2026

Excelente trabajo, atención súper rápida y genial junto con el trato, evacuaron todas las dudas y además en español More

by GOMEZNIETO197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yo pedí que me atendiera el mismo muchacho de la primera ves
Report | Print
Jan 27, 2026 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2026

Fast and professional Derek did and excellent job, he gave me advice's about what my car needs. More

by Yamileindriago
Recommend Dealer
Yes
Employees Worked With
Derek hey
Report | Print
Jan 27, 2026 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 26, 2026

Excelente Translated: Excellent Buena atención muy educado excelente Translated: Good attention, very polite, excellent Correctamente muy excelente atención Translated: Correctly very excellent attent More

by Miguelpatano
Recommend Dealer
Yes
Employees Worked With
Manuel
Report | Print
Jan 26, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 26, 2026

The staff is helpful however they tend to forget minor things. For example, I’ve come for oil change and on multiple occasions they don’t reset the meter. To reset they expect me to come back in. I live t More

by rstrigs47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrence Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2026 -

City KIA of Greater Orlando responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn we didn't meet your expectations, we'd love to try to turn things around and make sure this doesn't happen again.

Jan 29, 2026 -

City KIA of Greater Orlando responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn we didn't meet your expectations, we'd love to try to turn things around and make sure this doesn't happen again.

January 26, 2026

it was very simple. felt like i was understood and heard it was avery simple and easy to work with wilfren. i felt understood and heard. More

by VICTORMALOPONCE1
Recommend Dealer
Yes
Employees Worked With
wilfren
Report | Print
Jan 26, 2026 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2026

You exceeded my expectations You exceeded my expectations by being friendly, professional, and attentive to answering any doubt, detail, or question related to my service. More

by W_MOLERO
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Report | Print
Jan 26, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

January 26, 2026

Nate is best advisor at city kia orlando really respectful and professional know what he talking about More

by MISAELEXPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate coronado
Report | Print
Jan 26, 2026 -

City KIA of Greater Orlando responded

We appreciate your kind review and we are so glad that Nate provided you with the A+ service that you deserve. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

January 26, 2026

Very attentive service, the staff is friendly and efficient. The wait area looks like the seats were updated recy. More

by Luluette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. -Jonathan
Report | Print
Jan 26, 2026 -

City KIA of Greater Orlando responded

Thank you for your positive review! We are glad that our team provided you with quality and efficient service. We wish you safe travels and hope to see you again the next time you are in need of automotive service.

January 25, 2026

Ugly and slow The dealership is very old and pricy. Not good amenity for customers. More

by Patelakash03
Recommend Dealer
No
Report | Print
Jan 26, 2026 -

City KIA of Greater Orlando responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit,. Please contact us at the dealership and ask for Service Manager so we can discuss your concerns.

January 25, 2026

Amazing It was wonderful, Derek helped us a lot with everything. It was wonderful, Derek helped us a lot with everything, all questions about the car, everything was perfect More

by claudia_lyria
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Jan 26, 2026 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

1
...
53
54
55
...
422