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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,775 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,775 reviews

December 04, 2025

The service team welcomed me as I was running late for my appointment. They went over all my service needs and I appreciate that. More

by tneal1972
Recommend Dealer
Yes
Employees Worked With
Abel
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Dec 04, 2025 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

December 04, 2025

Very Help full especially Terrance He went above and beyond! Process was easy and they seemed fair and above board More

by PRIVACY57
Recommend Dealer
Yes
Employees Worked With
Terrence Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Manning
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Dec 04, 2025 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

December 04, 2025

It was just a routine maintenance and everyone was friendly and professional. However, I don't like how it always seems like someone is trying to sell additional services, and this time I especially d More

by KATIED25
Recommend Dealer
Yes
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Dec 05, 2025 -

City KIA of Greater Orlando responded

Thank you, Katie, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're able to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it isn't very reassuring to learn that we missed the mark here.

December 04, 2025

They are always in point. And my agent was very helpful. I am definitely going back More

by SMURFDIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Bahnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aury De la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willians Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Cobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 04, 2025

La persona que me atendió fue muy amable y me brindo un excelente servicio, gracias More

by OSCAR garrido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Bahnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aury De la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willians Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Cobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2025

5-Star customer services provided by Juan Castillo at the Service Department and Maintenance Team More

by dazmanjr98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo-Service 5stars
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Dec 03, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

Dec 03, 2025 -

City KIA of Greater Orlando responded

On behalf of Juan, we thank you for this 5 star rating! Him and our service team are here to help you with your vehicle care so don't hesitate to reach out if you need our help again.

December 03, 2025

EVERYONE WAS KNOWLEDGEABLE AND ANSWERED ALL OF MY QUESTIONS. EASY TO WORK WITH. GREAT CUSTOMER SERVICE AND I'M LOOKING FORWARD TO USING CITY KIA FOR MY MAINTENANCE AND REPAIRS. More

by GMANDICHAK1
Recommend Dealer
Yes
Employees Worked With
JOBE
Report | Print
Dec 03, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

December 03, 2025

Thanks thanks for the service that you guys give me it was really good at least Draco give me More

by osvaldalysaponte14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco papagno
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Dec 03, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2025

Orlando es muy profesional, respetuoso y atento. Me escucho y me ayudo a poder tener mi carro soñado. More

by Yaidelizalejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

December 03, 2025

Very nice it was a nice experience It was smooth very polite they made sure we were comfortable More

by LOUIS4240
Recommend Dealer
Yes
Employees Worked With
Christofer
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Dec 04, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

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