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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,559 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,559 reviews

March 22, 2026

Had to come in for an oil change. Jay explained the other things I needed to get done on my vehicle and why it was important to have them done More

by amwalker14
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 23, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 21, 2026

They took care of my truck am satisfied with outcome. Clean bathrooms and welcoming atmosphere Kia took good care of me thanks More

by mimi4real.mb68
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Mar 22, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience. We’re glad your Telluride received the care you expected and that our facilities felt clean and welcoming. Please reach out if there’s anything else we can assist you with.

March 21, 2026

Excelente Excelente servicio todo a tiempo atentos nos enviaron al mall y nos fueron a buscar todo excelente More

by ELIASDRB24
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 22, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know our team kept your service appointment on schedule and provided convenient mall transportation. Thank you for entrusting us with your Kia and for sharing such positive feedback.

March 21, 2026

Took care of me in a friendly and professional service Clear and informed explanation of the service provided More

by THOMASMON1956
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Report | Print
Mar 22, 2026 -

City KIA of Greater Orlando responded

Delighted to hear our team delivered friendly, professional service and clearly explained the work on your Kia Telluride. Ensuring you understand each step is important to us. We look forward to assisting you again.

March 21, 2026

Tony is amazing. Thoroughly, caring, efficient. City Kia shows that it cares about their customers. More

by MSHOUGER1
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 21, 2026 -

City KIA of Greater Orlando responded

We’re pleased our team provided such thorough, caring, and efficient service on your Kia Sportage. Hearing that you felt well cared for is very rewarding. Thank you for sharing your experience, and we look forward to assisting you again.

March 21, 2026

We were not told of the zero percent financing and 90 days no payment offer. We were also told we would have 2.5 months to pay and that wasn't available. Next, we were told the car had tv and phone charg More

by TLIVINGS3
Recommend Dealer
No
Employees Worked With
Patrick
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Mar 25, 2026 -

City KIA of Greater Orlando responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 21, 2026

Mr. Landeiro made the experience pleasant. He suggested my options for service and was very helpful. More

by VMSOTO
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Mar 21, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star review. We’re glad our team provided clear service options and made your visit pleasant. We appreciate you trusting us with your Kia Forte.

March 21, 2026

I made my appointment online, went at my schedule time. Was assigned Daniel he won't over my online request and asked if I had any additional concerns. He walked us around the car and went through the step More

by Mchintai90
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Mar 21, 2026 -

City KIA of Greater Orlando responded

We’re delighted that your online appointment, recall service, and accessories setup for your Kia Rio5 were handled smoothly. Our team appreciated the chance to listen to your concerns and guide you through each step. Thank you for the 5-star rating.

March 21, 2026

Service was great! Everyone was very helpful and Jay did a great job educating me about the importance of certain services. He was super nice! More

by Evie5719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Mar 21, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting the experience with your Kia Telluride service and our helpful team. It’s great to hear the maintenance explanations were clear and friendly. We look forward to helping with your next service appointment.

March 21, 2026

Very bad They charge for things they didn't do Never go back Nothing Bad Bad More

by Kilviocorniel
Recommend Dealer
No
Report | Print
Mar 25, 2026 -

City KIA of Greater Orlando responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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