Back

City KIA of Greater Orlando

Orlando, FL

4.5
4,700 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 4,700 reviews

April 02, 2026

Had a pleasant time with time here but felt like once Sebastian got his deal from us he didn't care about us anymore as a customer and didn't even say congratulations on our lease or even say bye and sto More

by RGANGAPERSAUD
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Monsalve
Apr 02, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 02, 2026

10/10 customer service,good price and provided shuttle. All employees were direct and didn’t waste anytime accommodating my needs. More

by ssandzz1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franz Magnaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our direct approach, competitive pricing, and shuttle service made your Kia Sportage visit smooth. Franz and our team are grateful for your 10 / 10 rating and look forward to assisting you again.

April 02, 2026

Always very good Very professional, attentive, Great costumer service,while waiting for the job To be done More

by rhcp0363
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Apr 02, 2026 -

City KIA of Greater Orlando responded

Thank you for your five-star rating and for recognizing our professional and attentive service while your Kia was in for maintenance. We’re delighted you felt well taken care of during your wait. We look forward to assisting you again whenever your Kia needs service.

April 01, 2026

Daniel always super helpful and always great at communicating Always has gotten me speedy service and always makes sure all my questions are answered More

by Connor campbell
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 02, 2026 -

City KIA of Greater Orlando responded

We’re delighted to hear our service team provided clear communication and helpful assistance during your Kia Stinger visit. It’s great they got your vehicle serviced quickly and answered all your questions. We appreciate your trust and look forward to supporting your Kia in the future.

April 01, 2026

I had a great experience at the dealership. Daniel was friendly, knowledgeable, and took the time to explain everything clearly. He made the process smooth and stress-free. More

by JOANNIEFIGUEROA
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 02, 2026 -

City KIA of Greater Orlando responded

We’re thrilled your Kia Optima service was smooth and stress-free. Thank you for trusting our team with your vehicle, and we look forward to assisting you again.

April 01, 2026

It was very good. He was patient and worked with me to arrive to a happy medium in our deal More

by OJCUEVAS
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 01, 2026 -

City KIA of Greater Orlando responded

We’re happy our team’s patience led to a deal you feel good about for your new Kia Seltos. Thank you for choosing Kia.

April 01, 2026

Tony in the service department was fantastic. Service was very attentive. I love the Lyft feature so I don’t have to sit at the dealership while my stinger is being serviced. He was very communic More

by andrewockerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 01, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive feedback about our service department. We’re glad the attentive support and courtesy Lyft service made it easy while your Kia Stinger was being serviced. We appreciate your loyalty and look forward to assisting you with future needs in Orlando.

April 01, 2026

Fantastic. I get there and I am immediately greeted with great service. I am then able to take a Lyft to the mall while I wait for my car to be done being servi More

by andrewockerman
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 01, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know you felt welcomed from the moment you arrived and found our Lyft option to the mall convenient during your Kia Stinger service. We’re pleased our team made it easy to address your questions. Thanks for sharing your experience; we look forward to helping you again.

April 01, 2026

Timely and professional No thanks I really would like to just be done here Thanks More

by TMHAGIST1391
Recommend Dealer
Yes
Employees Worked With
Jason in parts and services
Apr 01, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your feedback on your Kia Forte service. We’re glad we could complete everything promptly and professionally. If you need anything else down the road, please let us know.

April 01, 2026

The service of my maintenance was great. Even though it took more time that what was expecting ,Jonathan was very attentive. The waiting area was also great since I could connect to the inte More

by NATALIAMARRERO15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Córdoba
Apr 01, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing us for your Kia Seltos maintenance. We appreciate your patience during the longer visit and are glad our team provided attentive service. It’s great that the waiting area’s Wi-Fi helped you stay productive.

...
54
...