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City KIA of Greater Orlando

Orlando, FL

4.5
4,576 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,578 reviews

March 23, 2026

Excellent Everything was excellent, very professional , respectful and courteous treatment from Abel . Excellent service More

by MARIAORTEGA0929
Recommend Dealer
Yes
Employees Worked With
Abel
Mar 23, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting the professional, respectful, and courteous treatment you experienced. We’re delighted your Kia service went so smoothly. Please reach out whenever you need assistance again.

March 23, 2026

Great Jay was very courteous and kept me well informed as to my service and what was needed on my car More

by nyasha.seale
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Mar 23, 2026 -

City KIA of Greater Orlando responded

Thanks for the 5-star rating! We’re glad we could provide courteous service and keep you informed about your Kia EV9’s maintenance needs. We appreciate your trust in us.

March 23, 2026

I went for a oil change and part recall Jay was very help and was able to have the car done by the time I needed so I could do the 3 hour drive to get my daughter on time he's very good at what he does. More

by mommahoneycutt420
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 23, 2026 -

City KIA of Greater Orlando responded

We’re pleased your Kia Sportage was ready in time for your three-hour drive following the oil change and recall service. Our team focuses on working efficiently so you can head out confidently. Thank you for sharing your five-star experience and safe travels.

March 23, 2026

On time, he told me about the time the car will be ready and it meets the time. The Breakfast ticket he gave me, and the process he told me about to inspect the car and communication was very good More

by VLAUREANOABRAMS
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 23, 2026 -

City KIA of Greater Orlando responded

Great to hear your Kia was ready right on schedule and that our timeline met your expectations. We’re pleased the breakfast ticket and detailed inspection overview made your visit more convenient. Thank you for highlighting our clear communication and sharing your feedback, and we look forward to assisting you again.

March 23, 2026

I worked there many years ago. Still a great place No Blah blah blah blah More

by FORDSELL38
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Diaz
Mar 23, 2026 -

City KIA of Greater Orlando responded

Having you back and hearing that your experience remains outstanding is truly rewarding. Congratulations on your new Kia. Carlos appreciates you taking the time to share your thoughts.

March 23, 2026

Good dealer. Our experience with city Kia has been great. They're fair with their pricing. More

by JOLICOEUR07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel service department. 5 star
Mar 23, 2026 -

City KIA of Greater Orlando responded

It’s great to hear you had a positive experience with us. We’re glad our pricing felt fair and appreciate you trusting us with your Kia service. We look forward to helping you again.

March 23, 2026

I recently visited the dealership’s service center to have my AC and fuel system repaired under warranty. Overall, my experience was solid—I'd rate the service an 8/10. The staff was professional, and ev More

by Jeralyn Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Mar 23, 2026 -

City KIA of Greater Orlando responded

Jeralyn, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 23, 2026

“The team at City Kia is always courteous, professional, and incredibly helpful. Every time I bring my car in, I feel confident knowing it’s in safe, capable hands. They truly know what they’re doing, and t More

by COOL_KIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
Mar 23, 2026 -

City KIA of Greater Orlando responded

Your kind words about our team’s professionalism and helpfulness are greatly appreciated. We’re glad your Kia Sportage is in trustworthy hands during every visit. Thank you for the five star rating and for letting us deliver exceptional service each time.

March 23, 2026

It was a great experience. I would recommend my neighbors and friends. Will be back. More

by y.jaquan05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 23, 2026 -

City KIA of Greater Orlando responded

We’re thrilled to hear about your positive Kia K5 service experience. Thank you for recommending us to your neighbors and friends. We look forward to welcoming you back.

March 23, 2026

Worse communication EVER! !!! Something that was only supposed to take 1 day to service lended up being over a week. I asked what was done to my car or for paperwork was given More

by JASMINEM_RENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan
Mar 25, 2026 -

City KIA of Greater Orlando responded

We sincerely apologize for the poor communication, delays, and unmet promises. This isn’t the experience we aim to provide. Please contact us so we can go over your concerns with you. Thank you.

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