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City KIA of Greater Orlando
Orlando, FL
4,513 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,513 reviews
March 17, 2026
Excelente y muy esmerada atención, las personas siempre atentas y muy gentiles..!! Translated: Excellent and very careful attention, people always attentive and very kind..!! atentas y muy gentiles..!! Translated: Excellent and very careful attention, people always attentive and very kind..!! More
by Heliott2000
Verified CustomerEmployees Worked With
FRANCO PAPAGNO
March 17, 2026
The service area is in need of a remodel asap. People are sitting on the ground outside and in lobby. Outside is dirty including floor and walls. Employees taking space to sit. Music loud like it' People are sitting on the ground outside and in lobby. Outside is dirty including floor and walls. Employees taking space to sit. Music loud like it's a party but there's absolutely nothing to party for. More than 10 Technicians working outside on makeshift desks right by the lobby door with multiple extension cords and one of them happened to spill a water bottle on the ground right on the extension cords. A 3-4hr wait for just a diagnosis when you actually have an appt is not acceptable. I always had to reach out to my tech for updates he never did. Car was fixed but took 5 days to fix. I did appreciate the loaner on the 3rd day but when I went to pick it up after I told Juan I was going I still had to wait for a carwash and for them to put gas in it. Then on the 5th day got a call from Matt asking if I wanted to trade my car in informed him if it wasn't for the service part I would but I won't be purchasing a vehicle there just because the service and experience is so poor. More
by JEWEL00MARIE
Employees Worked With
Juan, Matt
