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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,288 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,288 reviews

February 06, 2026

First time service with my new 2026 Sportage. Was impressed with overall system implementation, customer service delivery More

by jgiga44
Recommend Dealer
Yes
Employees Worked With
Mr Jonathan Cordoba was very helpful and professional.
Report | Print
Feb 07, 2026 -

City KIA of Greater Orlando responded

It’s great to hear that your first service appointment for your 2026 Kia Sportage went smoothly and that our process met your expectations. Thank you for noting our system implementation and customer service delivery. We look forward to assisting you again.

February 06, 2026

I've always had great experiences with City KIA on two new vehicle purchases and the City KIA service personnel on both vehicles.! More

by F_BUTLER
Recommend Dealer
Yes
Employees Worked With
I worked with Aisha Andujar and Julio Metz on two different purchases.
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Feb 06, 2026 -

City KIA of Greater Orlando responded

Thank you for trusting us with two Kia purchases and the recent service on your Telluride. It’s great to hear our service team took good care of you both times. We appreciate your five-star review and look forward to helping you again.

February 06, 2026

A++++++ Excellent service, recommend 100% fast and reliable A++++++ Excellent service, recommend 100% fast and reliable More

by javierkingpin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Report | Print
Feb 06, 2026 -

City KIA of Greater Orlando responded

Thank you for recommending our service following your Carnival maintenance. It’s great to know our team delivered fast and reliable care. We look forward to assisting you again.

February 06, 2026

Services ok nothing to write home about. But it did the trick while I was on our read trip More

by Ptbrn26gmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Feb 09, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

February 06, 2026

Misleading and seem to be deceptive It was not a pleasant experience not with the service department or the sales department More

by ronnieboyl
Recommend Dealer
No
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Feb 09, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear about your experience. We would like to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact our dealership and ask for the service manager.

February 06, 2026

Josh helped me a few times, always professional and my truck is always taken care of. More

by DENISE_HAGINS
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot who took my truck, but Josh checked me out.
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Feb 06, 2026 -

City KIA of Greater Orlando responded

Thank you for trusting us with your Kia Sportage. We’re glad our team delivered professional service on multiple visits and kept your vehicle in excellent condition. We appreciate your continued support and look forward to assisting you again.

February 06, 2026

Excellent customer service From beginning to end phone call excellent put in schedule right away, service advisor excellent took care of right away got me car service to work and had my car ready to picku More

by GETSTREETSMART
Recommend Dealer
Yes
Employees Worked With
Franko papagno
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Feb 06, 2026 -

GETSTREETSMART responded

Keep up the great work and customer service experience. You guys put out all the stops glad I got my car through you. Your service department is excellent through out. Thanks for the great service. Hector Torres

Feb 08, 2026 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

February 06, 2026

It went fine. Took as long as I was told it would. No issues with service More

by jbinder1989
Recommend Dealer
Yes
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Feb 06, 2026 -

City KIA of Greater Orlando responded

We are pleased to hear that our team provided you with quality and efficient service. It is our pleasure to assist you in any way possible. Safe travels!

February 05, 2026

Excellent service. Wait was a bit longer than expected but all was ok. Very nice waiting room. Everything was great. Thank you More

by argibays
Recommend Dealer
Yes
Employees Worked With
Derek
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Feb 06, 2026 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are glad that our team took great care of you. It is our pleasure to assist you in any way possible and we hope you do not hesitate to give us a call if you ever have any further questions or concerns.

February 05, 2026

Above and beyond great customer service He was very honest Very experienced very kind great customer service More

by amandawright205
Recommend Dealer
Yes
Employees Worked With
Edison
Report | Print
Feb 06, 2026 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! We strive for 100% customer satisfaction, and we are thrilled that our team provided you with a 5-star experience. We hope you continue to choose us for all of your future automotive needs.

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