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City KIA of Greater Orlando

Orlando, FL

4.4
3,121 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,121 reviews

September 13, 2025

Every one was super nice and keep me updateded on everthing. They consistently texting to keep me in the loop More

by Joshua.urbinato
Service Price Transparency
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Yes
Employees Worked With
Franz Magnaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

September 13, 2025

We've have brought 4 cars from City Kia. It has be a seemless process every time. Just great people to work with. More

by KSTEPHENS1
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Yes
Employees Worked With
Felipe Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

September 13, 2025

Franco was amazing! He communicated with me throughout the whole process. I also got a loaner car instead of having to go through enterprise. I definitely recommend city More

by hannahlynn6848
Service Price Transparency
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Yes
Employees Worked With
Franco
Sep 13, 2025 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

September 13, 2025

Anthony was great! He treated me kindly, explained everything clearly and made sure I was good before moving forward More

by tarajroth
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Recommend Dealer
Yes
Employees Worked With
Anthony in service dept
Sep 13, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2025

I had an amazing experience at city Kia, Will was amazing in making sure I got the car of my dreams! Everyone was very easy to work with and made the whole experience pleasurable More

by ECHEVARRIAJENNIFER13
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Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2025 -

City KIA of Greater Orlando responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 12, 2025

I had to change the wheel because my husband scratched it at the curbe, when I went to pick up the car the service was terrible, Allan Miranda agreed with us and helped to solve this. More

by Carol.milani
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Recommend Dealer
Yes
Employees Worked With
Allan Miranda
Sep 12, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

September 12, 2025

This is our second time purchasing a car here. They usually have a great selection of pre owned vehicles. More

by MRIVERA0709
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad Carlos and our team were able to help, and we hope to see you again!

Sep 12, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your review and loyalty to- City Kia. We strive to serve each customer with top-notch customer service. Please let us know if there is anything else we can do to further assist you.

September 12, 2025

Attentive - Respectful - Responsive - Empathetic - Reliable - Courteous - Proactive - Patient - Knowledgeable - Clear - Timely - Flexible - Professional - Warm - Sol More

by Edgar
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Recommend Dealer
Yes
Employees Worked With
Josh Farley
Sep 12, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 12, 2025

My advisor was amazing. He explained everything in detail and made sure I understood everything. More

by brokenvail
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Recommend Dealer
Yes
Employees Worked With
Franco Papagano
Sep 12, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 12, 2025

I live in NJ and i worked with Myles. He made it so easy and convenient and was extremely transparent with all of the paperwork. This was my first time buying a car and Myles was a pleasu More

by THEA LICATA
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul
Sep 12, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City KIA of Greater Orlando are glad to have you as a customer.

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