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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,546 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,547 reviews

March 20, 2026

Easy to schedule appointments. Kept informed throughout the process. The staff was great to work with. More

by DEBBIE.HENDERSON97
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 20, 2026 -

City KIA of Greater Orlando responded

We’re glad you found scheduling simple and remained informed throughout the service process. Our staff enjoys creating a smooth experience for each Kia K4 owner. Please reach out if we can assist you again.

March 20, 2026

We were running late and they were very accommodating. Everyone was very friendly. Recommendations were made for additional services deemed necessary but I did not feel pressured to buy More

by mzjxson
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
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Mar 20, 2026 -

City KIA of Greater Orlando responded

It’s great to hear we could fit you in on short notice and provide a friendly, no-pressure experience. Thank you for trusting us with service on your Kia Telluride. We look forward to assisting you again.

March 20, 2026

Very professional and did all to please us in what we needed Excellent service, company and Sebastian More

by HLP0035
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Monsalve
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Mar 20, 2026 -

City KIA of Greater Orlando responded

Delighted to hear that our team, and Sebastian in particular, provided professional and attentive support during your new Kia Sportage purchase. We’re glad we could address your needs thoroughly. Enjoy your Sportage and don’t hesitate to reach out if anything else comes up.

March 20, 2026

Had a great experience overall. Jay was awesome! Professional and very communicative. I knew what was happening the entire time the car was at the dealership. More

by Jasonkolin
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Mar 20, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your service experience with your Kia Sorento. We’re glad our team maintained clear communication and professionalism throughout your visit. We appreciate you choosing us for your service needs.

March 20, 2026

Excellent The service was excellent. The employee addressed me in my own language, which gave me greater confidence. More

by johanccastro
Recommend Dealer
Yes
Employees Worked With
Abel
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Mar 20, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our team’s excellent service and communication in your preferred language boosted your confidence. Thank you for trusting us with your Kia Sportage.

March 20, 2026

Excelent From the beginning pg the service to the end it was excelent From the beginning of the service to the end Abel Cruz, it was excelent More

by YERIEL2000
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Mar 20, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our team delivered excellent service on your Kia Sorento from start to finish. Thank you for the five-star review. We look forward to serving you again.

March 20, 2026

Patrick is a good salesman and has a lot of passion for what he does, even if he has to express himself in another language, he does his job. More

by Omarescobar2011
Recommend Dealer
Yes
Employees Worked With
Patrick
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Mar 20, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating. We’re glad our sales team’s passion and clear communication made your new Kia purchase a positive experience. We look forward to serving you again.

March 20, 2026

Like the care & service given to car. Ja kept me up to date on progress More

by DIANESLYNX
Recommend Dealer
Yes
Employees Worked With
Worked with Jay Torres
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Mar 22, 2026 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

March 20, 2026

I've been a KIA customer for a few years now & never was disappointed. Mr. Torres was informative, polite & kept me updated on the service. I was very satisfied with everything. More

by DIANESLYNX
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Mar 20, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that your Kia Seltos service exceeded expectations and that our team kept you updated throughout. We appreciate your loyalty over the years and look forward to assisting you again.

March 20, 2026

I am very pleased with this Dealership and have used them for all my maintenance needs. I give them 10 out of 10 stars for their excellence in service. More

by DANEBEAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
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Mar 20, 2026 -

City KIA of Greater Orlando responded

Thank you for trusting us with your Kia maintenance needs and for your perfect rating. We’re delighted our service earned a 10 out of 10 from you. We look forward to your next maintenance visit.

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