Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City KIA of Greater Orlando
Orlando, FL
4,491 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,491 reviews
Verified Customer
March 15, 2026
Amazing dealership. The service department is ran like a well-oiled machine. Dropped my car off and they ordered a complimentary Lyft ride for me home and back to the de The service department is ran like a well-oiled machine. Dropped my car off and they ordered a complimentary Lyft ride for me home and back to the dealer. I’ve never heard of that before. Took the pain out of waiting or burdening some one I know for a ride. Josh was awesome in service and texted me exactly what they did and when it was done! More
by Nick
Employees Worked With
Josh in sales
March 15, 2026
I had a good experience Once they realized that my wife dropped off the car and left and I let Daniel know I was there to pick he had me in and out in 20mins. dropped off the car and left and I let Daniel know I was there to pick he had me in and out in 20mins. More
by KMB284
Employees Worked With
Daniel landeiro
March 15, 2026
Checked in in a timely manner. Abel got me a Lyft to my choice of restaurant and back to the dealership so I didn't have to sit there for the whole appointment. It took much longer Abel got me a Lyft to my choice of restaurant and back to the dealership so I didn't have to sit there for the whole appointment. It took much longer than expected but that helped soften the blow. After leaving my tire pressure light came on. I filled it and haven't had any issues. More
by TANAXMARIE.1
Employees Worked With
Abel.
March 14, 2026
Very good and explained me all about the service When it was ready he looked for me and explained all was good with the car and what l need to change next time cabin filter and clean the valves was ready he looked for me and explained all was good with the car and what l need to change next time cabin filter and clean the valves More
by JUVENALPAZ54
Employees Worked With
Franco
March 14, 2026
Josh was friendly, helpful, and responsive. He took care of me and my kids and made sure we had a ride home and back promptly. The experience was great! He took care of me and my kids and made sure we had a ride home and back promptly. The experience was great! More
by monicakay8
Employees Worked With
Josh Farley
March 14, 2026
The communication with my service advisor was horrible, I had to contact the service center to get information about my car. Upon getting my vehicle back, the original problem I brought it in for is still oc had to contact the service center to get information about my car. Upon getting my vehicle back, the original problem I brought it in for is still occurring. I fear I’ve just paid $850 for them to not fix what was wrong with my car. Experience was horrible. More
by jaecas703
Employees Worked With
Abel
March 14, 2026
Incredible service and very professional. The service was incredible and very professional. The scheduling was well-organized and on time. The staff were very attentive. The service was incredible and very professional. The scheduling was well-organized and on time. The staff were very attentive. More
by RENATA-DSILVA
Employees Worked With
Joshua
