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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,626 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,626 reviews

March 27, 2026

Thank you Bryain for your help and keeping updated on the process of my car! More

by AMAYA.MATOS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryian in service department
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Mar 27, 2026 -

City KIA of Greater Orlando responded

We’re thrilled to see your 5-star rating. Our team is glad they kept you informed throughout the service process on your Kia Forte. We’ll be sure that Edison knows how much you appreciated the updates.

March 27, 2026

Very professional , and punctual Daniel took care of my concern. He arranged ride for me to and from dealership to my home . He gave me phone call to give update on car service and when it was completed . More

by Kam
Recommend Dealer
Yes
Employees Worked With
Daniel Landerio
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Mar 27, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our team’s punctual service and regular updates. We’re glad we could arrange transportation and take care of your Kia from drop-off to completion.

March 27, 2026

Nice Professional, informative, time “Very professional and polite service. They clearly explained the wait time, stayed attentive throughout the process, made sure I was comfortable in the waiting area, a More

by JETSETSALON
Recommend Dealer
Yes
Employees Worked With
Danie
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Mar 27, 2026 -

City KIA of Greater Orlando responded

Reading that our team provided polite, informative service during your Kia Seltos visit is wonderful. We’re glad you felt comfortable in the waiting area and appreciated our updates on the wait time. Thank you for the five-star review.

March 27, 2026

When I first came here to buy a car. They treated me fair.And the service is 100%Thanks guys More

by kevinka.14617
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel. Service rep
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Mar 27, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing us for your Kia K4 purchase and service. We’re glad the buying process felt fair and that our service met your expectations. We appreciate your feedback and look forward to assisting you again.

March 27, 2026

I find City Kia to always be professional and efficient. The staff is always pleasant. More

by chasedila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 27, 2026 -

City KIA of Greater Orlando responded

We’re glad to hear our team delivered professional and efficient service for your Kia Telluride. Thank you for pointing out how pleasant our staff was to work with. We look forward to assisting you again.

March 27, 2026

Quick, easy, and efficient. The experience was quick, easy to schedule and complete, there was little guess work or effort on my part. More

by treyg.flowers
Recommend Dealer
Yes
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Mar 27, 2026 -

City KIA of Greater Orlando responded

Thank you for letting us know how smooth your Kia service visit was. We’re glad scheduling and completing everything felt effortless. We look forward to helping with your vehicle’s care again.

March 27, 2026

Fast and easy They were fast and did a great job with my vehicle answer all my questions More

by Lmy1291
Recommend Dealer
Yes
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Mar 27, 2026 -

City KIA of Greater Orlando responded

We appreciate you sharing your experience. Our team is glad the service on your Kia Telluride was efficient and your questions were answered. Please reach out if you need anything else.

March 27, 2026

The visit was very easy and quick. And not confusing at all for first time car owners like myself. Daniel was very nice and kind and very informative with everything going on with the More

by PAOLA.LOPEZ3582
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Mar 27, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We’re happy to hear that the service visit was smooth and straightforward for a first-time car owner. Our team is committed to clear communication and efficient service, and we look forward to assisting you and your KIA again.

March 27, 2026

Thoughtful, courteous and efficient Gas and breakfast was distributed to me. Also professional, thoughtful, courteous, and efficient. More

by SAMMORE
Recommend Dealer
Yes
Employees Worked With
Adel Cruz
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Mar 27, 2026 -

City KIA of Greater Orlando responded

We’re pleased that our team could provide a courteous and efficient experience, including offering gas and breakfast during your service visit. Thank you for choosing us for your Kia Sportage service and sharing your feedback.

March 26, 2026

Knowledgeable, respectful, courteous and responsive As soon as i arrived they immediately took my car and i was taken to the customer room while getting all the details of what i was experiencing w my car More

by mildredfernandez2013
Recommend Dealer
Yes
Employees Worked With
Oscar Platt, Daniel and Hector service manager
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Mar 27, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing how our team promptly took in your Kia Sorento and guided you to the customer lounge while gathering details. We’re glad our knowledge and responsiveness made your visit smooth and look forward to helping you again.

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