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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,730 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,731 reviews

April 05, 2026

Franco explained what to expect and what needed to be done and for how long More

by janna_dela_cruz
Recommend Dealer
Yes
Employees Worked With
Franco
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Apr 07, 2026 -

City KIA of Greater Orlando responded

Thank you for the 5 star rating for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 05, 2026

Very affordable and Josh was very acknowledged Service was very quick and they accommodate our needs More

by Marisolrowen
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 05, 2026 -

Marisolrowen responded

Will Come back to this dealership for the maintenance of my Kia

Apr 05, 2026 -

Marisolrowen responded

City Kia staff, specially Josh was very helpful

Apr 07, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

April 05, 2026

This is my second car with City Kia. First time was great, this time... both of the guys we worked with made it even better. More

by JODILYNNE24
Recommend Dealer
Yes
Employees Worked With
Luna and Disla
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Apr 05, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing another Kia Sportage with us. We’re delighted that our team took your experience up a notch this time. We look forward to supporting your Kia journeys ahead.

April 05, 2026

Everyone is very nice, even at 7am I was in and out in 2 hours, no bad at all More

by karenstine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Apr 05, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with our team at your early morning appointment. We’re glad the service on your KIA Forte was completed in two hours with a friendly touch. We look forward to helping you again whenever you need us.

April 05, 2026

Excellent service from all the staff at the dealership. When you need a car, don't look anywhere else—just go to City Kia and do business with Felipe Rocha. More

by JASON_SERRANO_FEMENIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience. We’re thrilled our team provided excellent service and Felipe appreciates your recommendation. Enjoy your Kia and feel free to reach out if you need anything else.

April 04, 2026

Convenient and everything went smoothly Got fuel, alignment and great service Answered all my questions More

by MICHELLESAVAGE100
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 04, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating. We’re glad the fueling and alignment service for your Kia Sportage went smoothly and that our team could answer all of your questions. We look forward to welcoming you back.

April 04, 2026

Great customer service and communication Provided information promptly and accurately. Good service and complimentary snacks while you wait More

by jocesanj71
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Apr 04, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our service team kept you informed and provided accurate updates during your Kia Sportage visit. We’re glad you enjoyed the complimentary snacks while you waited. Thank you for sharing your experience and trusting us with your vehicle.

April 04, 2026

Great communication I don't want to He kept me up to date, was kind Also let me know exactly what was going on with my car More

by Anagabriela411
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 04, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team’s clear updates and friendly approach kept you informed during your Kia Telluride service. We appreciate your feedback and look forward to assisting you again.

April 04, 2026

Great service! It was a pleasant visit as usual. Great service although I missed the bottled water in the waiting area. More

by YCASTROPR
Recommend Dealer
Yes
Employees Worked With
Tony Andral
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Apr 04, 2026 -

City KIA of Greater Orlando responded

We’re happy to hear that your Kia service visit was pleasant as always. Thank you for letting us know about the bottled water in the waiting area; we’ll share your feedback with our team.

April 04, 2026

Excellent as always. I will continue coming to City Kia The best dealership and service I've done business with. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 04, 2026 -

City KIA of Greater Orlando responded

Thank you for your continued loyalty and for letting us care for your Kia Stinger’s service needs. We’re delighted to hear you find our service excellent and look forward to assisting you again.

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