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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
952 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 952 reviews

June 30, 2023

Estuve recién el 06/28/23 de visita en City Kia of the Great Orlando para realizar el servicio de mantenimiento de nuestra Kia Seltos, como siempre la excelente atención de parte del Sr Douglas Fumero, qu More

by Gustavo & Lisbeth
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Douglas Fumero / Servicio
Report | Print
Jun 30, 2023 -

City KIA of Greater Orlando responded

Gustavo & Lisbeth, Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes, y nos complace saber que Douglas le haya brindado un servicio de primer nivel. Es un placer ayudarle en todo lo posible. Mil gracias!

June 30, 2023

They were extremely professional, and answered all my questions. The people I worked with were not high pressured. More

by garyg46
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
German Valencia
Report | Print
Jul 05, 2023 -

City KIA of Greater Orlando responded

Gary, Thank you for your 5-star rating! We are happy to hear that our team took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 27, 2023

Keith Parker did a great customer service. My work was done less than 2 hours. They was very polite and always askedvif I need anything else. More

by Eva
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith, Parker
Report | Print
Jun 28, 2023 -

City KIA of Greater Orlando responded

Eva, Thank you for sharing your positive experience with us! We are delighted that our team could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 23, 2023

I just like to take the time to Let you know that I Love my Kia Soul.And I Appreciate Almindo Rosade for his patient with me finding the Car that I Love. Thank You More

by burrismichele23
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Almindo Rosado, Tim Duke
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Jun 23, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that Almindo took great care of you and that he could get you into a vehicle that you love. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new Kia Soul- on behalf of the entire team!

Jun 24, 2023 -

burrismichele23 responded

You are very welcome, Thanks again for all the good work

June 23, 2023

Daniel Mendez muy profesional, atento te brinda la información que necesitas para decidir comprar el auto. More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Diaz, Customer Relations Manager, City Kia, Tim Duke
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Jun 26, 2023 -

City KIA of Greater Orlando responded

Gracias por su evaluacion positiva! Nos complace saber que Daniel le haya brindado un servicio de 5-estrellas. Es un placer ayudarle en todo lo posible. Por favor no dude en decirnos si jay algo mas en lo que le podemos ayudar.

June 23, 2023

Very nice and helpful. It's was always a pleasure to see the guys at kia More

by Anjannette85
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony , Tim Duke
Report | Print
Jun 26, 2023 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that our team consistently takes great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 21, 2023

Excellent professionalism; thank you Jaime Baca for your assistance in helping me select my dream car and for all the answers to my questions. More

by bnormita
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
Report | Print
Jun 21, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are so glad that Jaime took great care of you. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your dream vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 21, 2023

Service was great and fast. Anthony George was great and made sure I was comfortable and understanding in what they were doing. More

by austin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony George , Tim Duke
Report | Print
Jun 21, 2023 -

City KIA of Greater Orlando responded

Austin, Thank you so much for your positive review! We are happy to hear that Anthony could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

June 19, 2023

Nothing to complain, they are professional and courteous. I recommend you to have business with City Kia More

by Ricardo Lopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Escudero
Report | Print
Jun 20, 2023 -

City KIA of Greater Orlando responded

Ricardo, Thank you so much for your positive review! We are so glad that our team could provide you with top-notch service, and we are honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 17, 2023

It’s never exactly a desired experience to have to take your vehicle in for service, but Keith Parker made this visit a pleasant one. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Report | Print
Jun 19, 2023 -

City KIA of Greater Orlando responded

Ron, Thank you for taking the time to leave us this positive review! We are glad that Keith took great care of you throughout your visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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