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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,122 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,122 reviews

March 14, 2025

City kid has very good service, I was serviced in less than 2 minutes of my arrival. Jessica was very informative and nice. More

by amberlynn94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica vice
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Amberlynn, We are grateful for you leaving Jessica this flawless review! We are pleased to know that she was very informative and nice. We hope to serve you again in the future when the time comes.

March 14, 2025

Service was good but the only thing is they didn’t wash or clean my car properly. More

by Chanwattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that our team provided you with good service we do sincerely apologize that your vehicle wasn't washed please do not hesitate to give us a call and ask for the service manager to see how we can make things right with you. Safe travels now!

March 14, 2025

Allsome treatment thanks to Eric financiero manager and Manuel for giving me my Dreams car More

by jrivera2531
Recommend Dealer
Yes
Employees Worked With
Eric welch
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Mar 17, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Eric and Manuel this phenomenal review! We are delighted to know that they treated you awesome and helped you get your dream car. We sincerely congratulate you on your new Dream Car- behalf of the entire City KIA of Greater Orlando team!

March 14, 2025

Jessica was amazing and very helpful with everything that I needed to get done today. More

by danisalas1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Dani, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Jessica's efforts met your satisfaction! We are thrilled to know that she was amazing and very helpful. We wish you safe travels until we meet again!

March 14, 2025

The service was excellent, and we received the price for the vehicle we wanted.😁 left happy 😊 More

by Lpete64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team gave you the price for the vehicle you wanted, provided you with excellent service and you left happy. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 14, 2025

Great service and very respectful towards their customers. I felt very at home with how the different departments are set up. Very nice More

by happyshoes4510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that our team was very respectful, made you feel at home and was very nice. Please do not hesitate to let us know how we may be of further service to you.

March 14, 2025

City Kia is a great dealer ship, they are very nice and friendly as well as accommodating More

by ACOLIAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony , Ricardo
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team was very nice, friendly and accommodating. Please do not hesitate to let us know how we may be of further service to you.

March 13, 2025

Good service but they should improve more on communication between the employee and the customer More

by Ignacio Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
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March 13, 2025

Excellent service and very attentive service. The person who greeted me was patient and explained everything in detail. Thank you. More

by alciestrada65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Vice
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Mar 13, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team was very attentive, patient, greeted you and explained everything in detail. If there is ever anything more that we may help you with please do not hesitate to let us know how we may be of further service to you.

March 13, 2025

It is the only one around and closest with lousy and expensive vehicle service, so many people just standing around chatting and doing nothing More

by vette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writers
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