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City KIA of Greater Orlando
Orlando, FL
1,122 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,122 reviews
March 15, 2025
I really appreciate the service provided and the outstanding personnel. Thank you for always reaching out to check on your customers outstanding personnel. Thank you for always reaching out to check on your customers More
by JESSE.CAPOTE11
Verified Customer
March 14, 2025
Devon Supper is a great advisor. She took care of our car maintenance as promised on time. She advised us on the future maintenance in great detail. She went and beyond to answer She took care of our car maintenance as promised on time. She advised us on the future maintenance in great detail. She went and beyond to answer all our questions with great patience. She's a great asset to your company and hope she'll achieve great success in future More
by SITACHARI999
Employees Worked With
Devon Supper
March 14, 2025
Yez at City KIA of Greater Orlando Went Above and Beyond! On Friday, my husband and I went car shopping, visiting several dealerships before stopping at City KIA of Greater Orlando. We originally planned to On Friday, my husband and I went car shopping, visiting several dealerships before stopping at City KIA of Greater Orlando. We originally planned to trade in our old car for a used one, but then we met Yez, and everything changed. From 1 p.m. to 9 p.m., Yez worked tirelessly for us. At first, the dealership only offered $8,000 for our trade-in, but she fought hard and secured $15,000! While other reps focused on used cars, she had the vision to show us that for the same monthly payment, we could drive home in a brand-new car instead. Because of her, we walked out with a 2025 Kia Sorento—something we never imagined! Her dedication didn’t stop at the sale. After a long day, we were too exhausted to absorb all the car’s features. Instead of leaving it at that, Yez took it upon herself to text me later, asking for my email to send all the details, ensuring we got the most out of our new vehicle. Yez is more than a sales rep—she’s an advocate, a problem solver, and someone who truly cares. We came in skeptical but left in complete awe. If you're shopping for a car, ask for Yez at City KIA of Greater Orlando—she’ll make sure you drive away happy! ?????????? More
by Deborahstlouis1993
Employees Worked With
Yez
March 14, 2025
My Fourth new Kia in 10 years Always retuned her because of service. My last two visits 3 hour oil change and today already going on 4 hours . I own a telluride and has had 4 call backs it’s a 2024 I m done of service. My last two visits 3 hour oil change and today already going on 4 hours . I own a telluride and has had 4 call backs it’s a 2024 I m done More
by pat.harten
Employees Worked With
Marco
March 14, 2025
prices are ridiculous at this point. why diagnostic got to take 4 hours just to get an answer. its no reason why im paying almost 1,000 dollars mainly because of the “labor” of your empl why diagnostic got to take 4 hours just to get an answer. its no reason why im paying almost 1,000 dollars mainly because of the “labor” of your employees doing nothing but sitting around and letting the time past by. More
by KEIRRA_king90
Employees Worked With
not listed
March 14, 2025
El agente no llamo para retirar mi vehiculo lo tuve que buscar al día siguiente llame varias veces a servicio al cliente y nada, el detalle de la Pantalla nunca se arreglo, el Chico no pego el Ticket de buscar al día siguiente llame varias veces a servicio al cliente y nada, el detalle de la Pantalla nunca se arreglo, el Chico no pego el Ticket del millaje del Próximo servicio y mi vehiculo dice todavía que require servicio (esto último no se si sea error del carro o hay que verificar si realmente se hizo el cambio de aceite.) More
by marelinares
Employees Worked With
Steve
March 14, 2025
Salesperson Yez was very knowledgeable and super helpful. She did not waste our time. All of the staff made buying the car easy. They were kind and accommodating. She did not waste our time. All of the staff made buying the car easy. They were kind and accommodating. More
by christinagrover
Employees Worked With
Yezdan Givci
