Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,017 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 2,017 reviews

June 26, 2025

una excelente atención, te ayudan en todo! no sales de allí sin auto, sin una sonrisa… Paciencia, solidaridad, amabilidad. Gracias KIA!! More

by Angelesperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chistopher Montenegro Montenegro
Report | Print
June 26, 2025

Excelente servicio de parte de Abel y su equipo , siempre pendiente con cada detalle , muy buena atención More

by Olgarodriguezm26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
June 26, 2025

Just a very long wait time other wise everything thing else was great Jay was great More

by artheritage.ah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 26, 2025

Car was very dirty in test drive. No one showed how to use car functions. Finance dept. forget to give us certain papers. Has taken at least three weeks to pay off loan from trade in More

by KSHIMER
Recommend Dealer
No
Employees Worked With
Don’t know names
Report | Print
June 26, 2025

Great Service, explain everything in detail. Waiting time could be better. Overall very good experience More

by sindypaola2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Report | Print
June 26, 2025

They’re amazing and got everything I needed done in a timely manner. Thank you More

by KENNYPAUL352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

City KIA of Greater Orlando responded

Kenny, providing quick, efficient service is so important at City Kia and we are delighted to ensure your service is exceptional every time. It was our pleasure to assist you and we appreciate you choosing City Kia for your vehicle service. Until we meet again, safe travels.

June 26, 2025

Timely great service made really easy by Nate and his team. Have been very happy with my telluride More

by JEREMYRJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service
Report | Print
Jun 30, 2025 -

City KIA of Greater Orlando responded

Thank you Jeremy for this 5 star review. We are delighted to hear about the prompt, efficient service provided by Nate and the team. Ensuring your satisfaction is our top priority and it is wonderful to know that you are so pleased with your Telluride. Please do not hesitate to call if we may be of further assistance. Until we meet again.

June 26, 2025

Dealership is amazing. Staff is so kind and attentive and welcoming. Juan is an awesome adviser!!! More

by XINIARIDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 30, 2025 -

City KIA of Greater Orlando responded

Xiniariddle, we are delighted to hear how pleased you are with your advisor, Juan. Providing exceptional service and ensuring you are satisfied with the work on your vehicle is so important to us at City Kia. We appreciate you choosing City Kia for your vehicle service and we wish you safe travels.

June 26, 2025

Good service provided by Abel, great team, great experience, very punctual and everything on point in the service More

by JUANPABLO_MANTILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Jun 30, 2025 -

City KIA of Greater Orlando responded

Thank you Juanpablo for taking the time to acknowledge the wonderful service provided by Abel. We are so delighted to hear of the prompt, efficient and "Top Notch" service you experienced. It is our pleasure to ensure your satisfaction and we hope to serve you again, when the time comes.

June 26, 2025

My advisor Jonathan C was very helpful and thoughtful. He was able to call me Uber and send me home so I don’t have to wait. He provided accurate information about my car issues and what needs attention. More

by adelina150895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoba
Report | Print
Jun 30, 2025 -

City KIA of Greater Orlando responded

Thank you Adelina for this wonderful review. Providing exceptional service is so important at City Kia and we are delighted to hear that Jonathan is meeting our expectations and yours. Ensuring your comfort while waiting for your vehicle was our pleasure and we are pleased to know that Jonathan kept you well informed of any issues. We appreciate you choosing City Kia and wish you safe travels.

1
...
4
5
6
...
202