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City KIA of Greater Orlando
Orlando, FL
1,123 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,123 reviews
March 17, 2025
Juan was great. But, I always have problem when they took my car. My car still showing that’s need service requires. They did a update to the software and now I cann But, I always have problem when they took my car. My car still showing that’s need service requires. They did a update to the software and now I cannot see the pressure for the tires. I just want to say the Juan have been the best on the costumer service. More
by mercedlily2
Verified CustomerEmployees Worked With
March 17, 2025
There service people were very nice. But it took a min.for the work to be done. But it took a min.for the work to be done. More
by Nancyheffner53
Employees Worked With
March 17, 2025
I’m grateful for the guys that go out their way to help me my husband is in a wheelchair so when I ask the guys to clean my windshield the do a great job and are really helpful me my husband is in a wheelchair so when I ask the guys to clean my windshield the do a great job and are really helpful More
by bishopbenjamin5
Employees Worked With
March 17, 2025
Fueron amables y serviciales muy buen servicio pero un poco demorado de todas maneras gracias poco demorado de todas maneras gracias More
by juliocesargalvis1973
Employees Worked With
March 16, 2025
Deshonestos y ladrones no querían cubrir la garantía del waterpolo puño y como soy mujer me quisieron estafar con $3800 adicional me corrieron el crédito sin autorización waterpolo puño y como soy mujer me quisieron estafar con $3800 adicional me corrieron el crédito sin autorización More
by LEBRA014
Employees Worked With
Manteniendo Daniel
March 16, 2025
Abel provided great customer service, customer care and went above and beyond to make sure that my payment process was smooth. went above and beyond to make sure that my payment process was smooth. More
by Yvette
Employees Worked With
March 16, 2025
Unfortunately, it doesn't matter how nice the people are, the service quality, and timeframes are poorly managed. I brought my car in for a recall that was never an issue. Since it was."fixed," I have now ha the service quality, and timeframes are poorly managed. I brought my car in for a recall that was never an issue. Since it was."fixed," I have now had to bring it back twice, for them now to tell me after five hours of waiting that they cannot fix the problem because it wasn't handled within the right amount of mileage, even though it was the same problem that persisted. Safe to say, I'll buy the part myself and have somebody else install it, would never use the service department again. All while my "service advisor" had no idea what was going on , I was the one who told her about the update on the car, then proceeded to handle a personal errand versus attending my "diagnostic" 5 hour appointment. I'm not one to speak out on service at times because I know things happen, but all of the times that I have been to this service center. It has been very much similar to this experience. More
by Lsrodri911
Employees Worked With
Jocelyn in Service
March 16, 2025
Lleve mi vehiculo para arreglarle una luz del tablero y en Tres dias no lo hicieron. Sigue malo. Lo bueno es la atencion del Caballero que lo recibiò. en Tres dias no lo hicieron. Sigue malo. Lo bueno es la atencion del Caballero que lo recibiò. More
by LUISFERNANDOGUTIERREZGUERRAVX
Employees Worked With
Abel
