Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,125 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 1,125 reviews

March 22, 2025

Very clean and try there best to get you out on time in a timing More

by BRITTANYDUNCAN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

City KIA of Greater Orlando responded

BRITTANY, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they did their best to get you out on time in a timely manner. We wish you safe travels until we meet again!

March 22, 2025

Took my car in on time took care of my Recall oil change I got my call back on time great service More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

City KIA of Greater Orlando responded

Daniel, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that you got your call back on time. We wish you safe travels until we meet again!

March 22, 2025

They are always friendly! They take proper care of my vehicle. I love their Lyft program and they handle my car issues efficiently. More

by Sandm021022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that our team is always friendly and takes proper care of your vehicle. We look forward to continue serving you in the future when the time comes.

March 22, 2025

Great dealer and service with a attendant personal very satisfied with the service and attention More

by Franklsanchez56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

City KIA of Greater Orlando responded

Frank, We are grateful for you leaving us this flawless review! We are pleased to know that our team was personable, great and attentive. We hope to serve you again in the future when the time comes.

March 20, 2025

Trust company, the service was fast and efficient. The service agent was very helpful and friendly. More

by Yadira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel👍
Report | Print
Mar 20, 2025 -

City KIA of Greater Orlando responded

Yadira, Thank you for leaving Abel this incredible review! We are happy to know that he was very helpful, friendly, fast and efficient. Please do not hesitate to let us know how we may be of further service to you.

March 19, 2025

I came to trade in my 2015 Kia Soul. Jesus was absolutely amazing through the entire process! He helped me get the car that I wanted, a 2021 Kia Sportage. He did everything to make the p More

by Michelle B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Reynoso
Report | Print
Mar 20, 2025 -

City KIA of Greater Orlando responded

Michelle, We appreciate you for leaving Jesus this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Jesus provided you with top notch service. We are delighted to know that he was absolutely amazing through the entire process, helped you get the car you wanted and did everything to make the process smooth. We sincerely congratulate you on your new 2021 KIA Sportage- behalf of the entire City KIA of Greater Orlando team!

March 18, 2025

Im very satisfied, great service, not long waiting time and that I like . I'm looking for a way to die happy with what they would do to my car. More

by Salgardavid1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
Report | Print
Mar 18, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that you did not have a long wait time. We wish you safe travels until we meet again!

March 18, 2025

Great service, good employee and good efficiency! ! Ricardo do great !!he looking for everything to make this service, amaizing sevice More

by Salgardavid1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
Report | Print
Mar 18, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Ricardo this flawless review! We are pleased to know that he was efficient, good and did great looking for everything to make your service amazing. We hope to serve you again in the future when the time comes.

March 17, 2025

Devon in Services department was extremely helpful, communicating with me throughout the time was in service. Made experience easy and stress free. More

by YamiletAndino
Recommend Dealer
Yes
Employees Worked With
Devon
Report | Print
Mar 17, 2025 -

City KIA of Greater Orlando responded

Yamilet, We are grateful for you leaving Devon this wonderful review! We are pleased to know that she was extremely helpful, communicative and made your experience easy/stress free. We hope to serve you again in the future when the time comes.

March 17, 2025

I had a great service starting by flexibility as I was running late and detailed explanations by Franco Papagno. Great job! More

by anaagostini21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
Report | Print
Mar 17, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco this spectacular review! We are delighted to know that he was flexible, gave detailed explanations and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know.

1
...
45
46
47
...
113