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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,125 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,125 reviews

March 22, 2025

Great customer service very professional and knowledgeable. Very clean customer service waiting area. Very good experience More

by busaray1015@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Barquero
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Mar 24, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team was very professional, knowledgeable and made your experience very good. We hope to serve you again in the future when the time comes.

March 22, 2025

Nate did a great job with the car. Communication was great as well. Very satisfied More

by ISABELLAMORAIS1995
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Mar 24, 2025 -

City KIA of Greater Orlando responded

ISABELLA, We are grateful for you leaving Nate this wonderful review! We are pleased to know that his communication with you was great and did a great job with your car. We hope to serve you again in the future when the time comes.

March 22, 2025

They made me feel like family! They were nice and efficient with the service. They also were able to uber me him while I waited for my vehicle to be finished More

by Alexbobalex2998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Alex, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team made you feel like family, were nice and efficient. We hope to serve you again in the future when the time comes.

March 22, 2025

It was great. Welcoming, knowledgeable, and helpful They made you feel like you were not just another sale More

by franchy01
Recommend Dealer
Yes
Employees Worked With
Jesus Reno's
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Franchy, We appreciate you for leaving us this remarkable review! We are delighted to know that Jesus was welcoming, knowledgeable, helpful and did not make you feel like another sale. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 22, 2025

Excellent and very professional clean very well customer service. I'm very happy with the service. I will recommend a friend or family member More

by gburgos1326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non of this employee took care of me
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Mar 24, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review and recommendation! We are pleased to know that our team was excellent and very professional. We hope to serve you again in the future when the time comes.

March 22, 2025

Employees were nice and polite. Service did not take too long. They were very clear with prices and did not try to hide anything. More

by stephenmercado95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Stephen, Thank you for leaving us this incredible review! We are happy to know that our team was nice, polite and very clear with prices with you. Please do not hesitate to let us know how we may be of further service to you.

March 22, 2025

Great people good atention i'm happy costumer thank you so much for take care of me More

by Allenwwjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonatan
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Allen, Providing outstanding service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great, took care of you and were good with the attention they gave you. We wish you safe travels until we meet again!

March 22, 2025

Very kind and knowledgeable evaluation of the vehicular. Fast track to get the car going to service. Only point of improvement would be to pay more attention to clean better, there were finger marks inside More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Gustavo, Thank you for leaving us this positive review! We are happy to know that our team was very kind and knowledgeable. We will take your feedback thanks for letting us know. Please do not hesitate to let us know how we may be of further service to you.

March 22, 2025

Good service advisor, she made sure i wasn’t waiting long because I had to previously reschedule due to a long wait time. More

by Jonbmil37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 24, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Devon this amazing review! We are happy to know that she was good and made sure you weren't waiting long since you had to reschedule due to a long wait time before. Please do not hesitate to let us know how we may be of further service to you.

March 22, 2025

I had a great experience with frank. He was efficient and available when needed. Kept me up to date with every thing going on. More

by rafaelyngonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank service dept.
Report | Print
Mar 24, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Frank this spectacular review! We are delighted to know that he was efficient, available when needed and kept you updated on everything going on. If there is ever anything more that we may help you with please do not hesitate to let us know.

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