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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,004 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,004 reviews

May 23, 2025

Always have great service when I’m there. Service advisors are great and friendly. Would recommend to anyone I know More

by WADE.BODIFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A.G. In service
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May 27, 2025 -

City KIA of Greater Orlando responded

WADE, We appreciate you for leaving us this remarkable review and recommendation! We are delighted to know that our team is great and friendly. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 23, 2025

Energy very high. Very profesional. Friendly space. Sales person Cristian very profesional and very helpful More

by gandiacaco15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Cristian.detailing crew. Christian
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May 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Cristian this terrific review! We are happy to know that he was very professional, helpful and very high energy. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 22, 2025

Great service provided during the visit. All employees were helpful, respectful and professional. Would recommend. More

by ethan.aponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco, Jessica
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May 22, 2025 -

City KIA of Greater Orlando responded

Ethan, We appreciate you for leaving us this stellar review and recommendation! We are delighted to know that our team was helpful, respectful, professional and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 22, 2025

Satisfied with the service. I loved the fact that a greeter was at the entrance to give instructions to me as a first time isitor. More

by jnita007
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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May 22, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team made you satisfied with the service they provided and you loved that someone greeted you at the entrance when you walked in giving you instructions.

May 22, 2025

Great service advisor Juan Castillo made me feel welcome and always personable with our needs More

by SHAYANDGREG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
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May 22, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Juan this exceptional review! We are pleased to know that he made you feel welcome, is great and personable with your needs as always. We look forward to continue serving you in the future.

May 22, 2025

Always professional, kind and positive My experience at the dealer is always great, I am always satisfied More

by Jolanda2dileo
Recommend Dealer
Yes
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May 22, 2025 -

City KIA of Greater Orlando responded

Jolanda, Providing exemplary service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they are always professional, kind and positive. We wish you safe travels until we meet again!

May 22, 2025

Quality & completeness of work is great. Jocelyn was service manager She will know who did work More

by pcrv58
Recommend Dealer
Yes
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May 23, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Jocelyn this remarkable review! We are delighted to know that she completed your vehicle with quality and greatness. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 22, 2025

Wonderful I received a excellent service from the guys. They know the Job and what the customer needs. More

by catherinenhh
Recommend Dealer
Yes
Employees Worked With
Iván and Diego
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May 23, 2025 -

City KIA of Greater Orlando responded

Catherine, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team provided you with excellent service and knew what you needed. We hope to serve you again in the future.

May 22, 2025

Devon was very attentive and polite . My car was serviced ima timely manner and was cleaned nicely! More

by tiffanykule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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May 23, 2025 -

City KIA of Greater Orlando responded

Tiffany, Providing quality and efficient service is so important to us and we are glad that Devon's efforts met your satisfaction! We are thrilled to know that she was very attentive, polite and completed your vehicle in a timely manner. We wish you safe travels until we meet again!

May 22, 2025

Great service from Orlando A. , he was empathetic and helpful throughout the process. Same for the rest of the team members, great energy More

by Celiana.matos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando A
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May 23, 2025 -

City KIA of Greater Orlando responded

Celiana, Thank you for leaving Orlando this positive review! We are happy to know that he was empathetic, helpful and provided you with great service.

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