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City KIA of Greater Orlando

Orlando, FL

4.4
2,002 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,002 reviews

May 25, 2025

Fast service, very professional & courteous. Would appreciate if they would not adjust seat since it takes a while to get it back to where it was. More

by FERDINAND MONTERO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Franco
May 27, 2025 -

City KIA of Greater Orlando responded

FERDINAND, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was very professional, courteous and provided you with fast service. We will look into your problem and discuss it with the team we sincerely apologize for that and hope to serve you again in the future.

May 25, 2025

Great service the group works fast and clean waiting area with great seating and the voucher for breakfast really above and beyond service More

by ALICEAALLENDE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

City KIA of Greater Orlando responded

ALICE, We appreciate you for leaving us this stellar review! We are delighted to know that they provided you with really above/beyond service and worked fast. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 25, 2025

El servicio es excéntrico y súper por la calidad y honradez del servicio de costumer service More

by Rosa
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Abel Cruz
May 27, 2025 -

City KIA of Greater Orlando responded

Rosa, ¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo le brindó un servicio honesto y de calidad. Si necesita ayuda adicional, no dude en hacérnosla saber.

May 25, 2025

Your saleswomen was very polite friendly and informative I didn’t feel any pressure what so ever it’s was a very pleasant experience More

by susan.a.mills
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yez
May 27, 2025 -

City KIA of Greater Orlando responded

Susan, Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very polite, friendly and informative. Congratulations on your new vehicle- behalf of the entire team!

May 25, 2025

4th car with KIA, we are good with the brand and the dealership. Thank you More

by LONAORELLANA
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team made your experience good as always. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 24, 2025

Came for a fix for my transmission, and although after "fixing" the car the first time and sending me home with smoke from the exhaust and an even shakier car than i came with, once i came back i received More

by ido12345asdf
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
May 27, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review! We are happy to know that Franco properly fixed your vehicle and provided you with excellent service.

May 24, 2025

Great service. I’d definitely recommend them to all my friends. That’s how great they are. More

by huihui3838
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Zapata, Jonathan from service, Garbriel the Sales Manager, Eric from Finance, and
May 27, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us and we are glad that our teams efforts met your satisfaction and recommendation! We wish you safe travels until we meet again!

May 24, 2025

Excelente el trato el servicio con las personas me parece que son geniales sólo una pequeña observación en la sala de espera tiene un canal que repite y repite el programa deberían colocar una buena película More

by Omar Obando
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
May 27, 2025 -

City KIA of Greater Orlando responded

Omar, ¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo le brindó un trato excelente y fue excelente. Tomaremos en cuenta sus comentarios para que disfrute aún más de su experiencia. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

May 24, 2025

My cust svc rep, Daniel, was extremely helpful and very responsive to all of my calls More

by gary@iremedy.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in cust svc
May 27, 2025 -

City KIA of Greater Orlando responded

Gary, Providing outstanding service is so important to us and we are glad that Daniel's efforts met your satisfaction! We are thrilled to know that he was extremely helpful and very responsive to all your calls.

May 24, 2025

They had great service all around! I will be referring everyone I know to come here. More

by casskasten97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Platt
May 27, 2025 -

City KIA of Greater Orlando responded

Cass, We are grateful for you leaving us this flawless review and recommendation! We are pleased to know that our team provided you with great service all around.

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