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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,195 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,195 reviews

March 29, 2025

my advisor Nate was all excellent Kia always do me right when I come there More

by brandipeterson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Nate this positive review! We are honored that you continuously confide in us with your automotive needs, and we are glad that Nate consistently takes great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 29, 2025

Service was done timely. Excellent customer service Respectful Service was done timely. Excellent customer service. Respectful. More

by pmostafajuiceplus
Recommend Dealer
Yes
Employees Worked With
Abel
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City Kia and for your excellent review! We work extremely hard to ensure our guests' experience is as smooth as possible, and we are delighted that our team provided you with quality and efficient service. We hope to see you again the next time you are in need of automotive service.

March 29, 2025

Service advisor Anthony George provided excellent service. Glad people like him still exist. Thanks Anthony More

by ARAMOS3870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Anthony this wonderful review! He will be honored to hear of your very kind words and to know that you deeply valued his assistance. Please do not hesitate to give us a call if there is ever anything more that he and the team may assist you with. Safe travels!

March 29, 2025

I already did please see the previous message. He's one of your best employees and his empathy with others should be mirrored in more aspects of your business More

by EDGAR.BARR94
Recommend Dealer
Yes
Employees Worked With
Nate. He is amazing, his quick service and care made it possible for me to get to my interview on time with no worry. Without him my life may be on a different course
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Edgar, thank you for your 5-star rating! We are so glad that Nate took exceptional care of you and he will be delighted to hear of your kind words. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 29, 2025

The service was excellent beyond my expectations. My service technician made all the difference in the world More

by MREDDYVALDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some Hispanic guy that starts with an E I think
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Thank you for your kind review! We strive for 100% customer satisfaction, and we are glad that our team provided you with a 5-star service experience. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 29, 2025

Definitely one of the best dealers around the area! With great service and people who is open to help in any circumstances! More

by henry.silva.godoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Henry, thank you for your excellent review! We are so glad that our team provided you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities and we hope to see you again the next time you are in need of automotive service.

March 29, 2025

Purchased a brand new 2025 had car for 2 months and the battery dies. Bring it in to get checked after having my car all day still didn’t find out the problem. No new battery nothing!!! After I receive my More

by COOPERALEXUS1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilfrenk Tejidor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derick
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Apr 04, 2025 -

City KIA of Greater Orlando responded

Cooper, Thank you for sharing your service experience with us and were sorry to hear that your expectation were not met with your new brand new 2025 vehicle. We do apologies for the battery dying out and the service department not finding a solution but also found a broken button. We would like to hear more information on this matter to better assist you, please call our dealership and ask for the Service Manager. Thank you for your time and patience.

March 29, 2025

Everything was great. Orlando helped make the process go smoothly. I appreciate their help and delivering my car. More

by Elaine Gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Congratulations on your new ride, Elaine! Providing a smooth and efficient experience is always our goal, and we are glad that Orlando's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Thank you and safe travels!

March 29, 2025

My experience was seemless and all your employees were knowledgeable and helpful . I will definitely recommend this dealer to others. More

by LISA_M_ROSARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Lisa, thank you for your wonderful review! We are glad that our team provided you with the A+ service that you deserve. Your kind recommendation means so much to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 29, 2025

Excelente servicio 👍 gracias! Muy amable y atento estuvo el ajente a cargo..... pude solucionar los inconvenientes que tenia fue de mucha ayuda. More

by Luis mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Cloutier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kowlessar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Luis, gracias por su evaluacion positiva! Nos complace saber que nuestro equipo le haya brindado un servicio de 5-estrellas. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

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