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City KIA of Greater Orlando

Orlando, FL

4.4
2,017 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,017 reviews

May 29, 2025

Service was taken care of within the day which was expected to be longer. Given transportation that allowed me to go to a meeting and back very smooth experience. More

by Joe DellaValle
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
AG service advisor
May 29, 2025 -

City KIA of Greater Orlando responded

Joe, It is always our goal to ensure our guest's experience is as smooth as possible, and we are glad that our team provided you with quality and efficient service. Thank you and safe travels!

May 29, 2025

Extremely excellent, Abel was so helpful , and the whole city Kia team for your services More

by solangelib25
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Abel
May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us! We are overjoyed that Abel and the team provided you with 5-star service throughout your recent visit. We hope to see you again the next time you are in need of automotive service!

May 29, 2025

Kia is a really good dealerships they. very kind and friendly employee keep it up More

by marlynewilliams
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Recommend Dealer
Yes
Employees Worked With
Franco Papagno
May 29, 2025

I feel like they're more interested in volume than customer care. I don't trust their service recommendations. More

by michelle.ocfl
Recommend Dealer
No
Employees Worked With
Frank and Jessica
May 29, 2025

From the time I arrived to the time I left I was greeted with friendly service. Everything was efficient and I felt like there was no waste of time. It was also extremely helpful to be able to have a ride t More

by brian@porterserviceacfl.com
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jay in Service
May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that Jay's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

May 29, 2025

Wonderful people to do business with. Salesmen are knowledgeable and ready for you to come make a Deal More

by Brookebelasky
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Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Mr Zachary Mr Mike service manager and Mr frank new the best 100 percent they always go above and beyond super customers service More

by benjicolob6657
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Recommend Dealer
Yes
Employees Worked With
Zachary me mike
May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando and for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are overjoyed that Zachary, Mike, and Frank provided you with 5-star service. Take care!

May 29, 2025

Love ! ! it Sebastián and Mr Welsh make us feel at home, thank you so much, the car is beautiful. Ten points to Sebastian and 10 to Eric. More

by olivierimonica4
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Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this positive review! Sebastian and Eric will be delighted to know that you deeply valued their service. Congratulations on your new ride! Wishing you the safest of travels until we meet again!

May 29, 2025

Price for oil change is very high. I was also being contacted a little too much to complete this survey. It made me a little uncomfortable. Also, why am I being forced to rate an emplo More

by kmm_92
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Recommend Dealer
No
Employees Worked With
N/A
May 29, 2025

I am satisfied with the service done to my car. The car was returned clean More

by jhrubo
Recommend Dealer
Yes
Employees Worked With
Frank
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