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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,047 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,047 reviews

June 03, 2025

Muy buena atención y servicio recomendado abel estubo muy pendiente, todo salio bien y a tiempo More

by Luis lopez
Recommend Dealer
Yes
Employees Worked With
Abel
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Luis, Gracias por su continua lealtad. Nos complace saber que Abel resolvió sus necesidades de servicio vehicular de forma rápida y eficiente. Si necesita ayuda con algo más, no dude en llamarnos.

June 03, 2025

This is such a great dealership, I have and will continue to recommend to others. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AG from service
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Chris, We are glad to hear that your experience at our dealership was so positive. We look forward to the next time we serve your vehicle needs again and thank you for your recommendation.

June 03, 2025

They were great. Love that they offer you an Uber, free of charge. Great service More

by Michelle marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Michelle, Thank you for your review and feedback. We are pleased to hear that your service experience was so pleasant that you were offered additional services.

June 03, 2025

Excelente servicio muy atentos a todos los clientes y a su necesidades muy agradable y muy profesionales More

by carlav1408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel cruz
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Carlav, Gracias por su reseña y su tiempo. Nos honra saber que nuestro departamento de servicio le brindó una experiencia rápida y sin complicaciones.

June 03, 2025

City Kia worked with me to get my vehicle back in the road with great service More

by BRADSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC in the service department was wonderful
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Brad, Thank you for your time and feedback. We are pleased to hear that your vehicle services was so pleasant and hassle-free that we were able to get your vehicle back on the road!

June 03, 2025

Very proficient and competent staff . Would strongly recommend them to friends. In fact, I already have. More

by crudozeppi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Thank you for your review and feedback. We are delighted to hear that you were completely satisfied with your amazing customer service from our team that you are willing to recommend us to other's, thank you. Please let us know if there is anything else we can do to further assist you, we would love to help.

June 02, 2025

Te hacen esperar 1 hora y media para poder entrar a finanzas cansado y fastidiado y cometí el error de aceptar regalos de parte de ellos por no los autorice y me subió la deuda 3000 es una xxxxxx More

by guillermoesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel
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June 02, 2025

Sales didn’t seem interested in my business when I told them the amount I wanted to pay monthly. Literally flat out told me it was unrealistic and they couldn’t do it. More

by rodriguezlyanne7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember name
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June 02, 2025

I waited 5 hours for them to tell me they see nothing. .Had proof of problem . Very disappointed customer. More

by twest407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate
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June 02, 2025

Everyone I dealt with was very accommodating. The representative I dealt with directly was great. More

by cwinn32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience. We look forward to seeing you the next time your car needs service.

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