Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,195 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 1,195 reviews

April 01, 2025

Very good dealer I like the way They doing business the people is very nice More

by BULLMARTINEZ1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albe Cruz
Report | Print
Apr 02, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team was very nice and you like the way we do business. We hope to serve you again in the future when the time comes.

April 01, 2025

Abel cruz in service is A+. He work with me in all the process for the change of the short block of my sportage. Thanks Abel an city kia. My sportage runs like new again. More

by berriosjuan1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz. Service dept.
Report | Print
Apr 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Abel this fantastic review! We are happy to know that he is A+ and worked with you in the process to fix your KIA Sportage and it runs like new again now. Please do not hesitate to let us know how we may be of further service to you.

April 01, 2025

The process was smooth since the first approach. Most of the process was by phone and text. Ending in a faster closoling the deal. Raul Luna Amazing and explaining the financial Joel was the pro. Go More

by denissmserrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Cloutier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

City KIA of Greater Orlando responded

Denis, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Raul and Joel's efforts met your satisfaction! We are thrilled to know that they were amazing, explained everything, gave you a good deal, personable care and made the process smooth from the beginning. Congratulations on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 01, 2025

Excelente atención, rapidez y muy buen servicio. El personal es muy calificado y amable. Y aunque no tenía una cita programada me recibieron el carro y tendieron siempre con la mejor disposición. More

by mariangelica6473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santosuosso
Report | Print
Apr 02, 2025 -

City KIA of Greater Orlando responded

Maria, ¡Agradecemos que le hayas dejado a Steven esta maravillosa reseña! Nos complace saber que fue puntual, altamente calificado, amable y que te recibió sin cita previa con un servicio excelente. Si necesitas ayuda con algo más, no dudes en hacérnoslo saber.

April 01, 2025

El servicio realmente es excepcional en cada momento muy complicidad con su trabajo diario gracias More

by Yeini mejias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel cruz
Report | Print
Apr 02, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos mucho que nos haya dejado esta magnífica reseña! Nos complace saber que nuestro equipo estuvo muy atento a su trabajo diario y le brindó un servicio excepcional. Si necesita ayuda adicional, no dude en hacérnosla saber.

April 01, 2025

Excelente, rápido confiable Mejor imposible ya que cumplen con el horario de la cita previa ... More

by Andrescaibet
Recommend Dealer
Yes
Employees Worked With
Ricardo
Report | Print
Apr 02, 2025 -

City KIA of Greater Orlando responded

Para City KIA of Greater Orlando, brindar un servicio impecable es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido de su agrado. Nos complace saber que fueron excelentes, rápidos, confiables y cumplieron con las citas programadas. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

April 01, 2025

I brought my vehicle in for service for warranty work and Franco is my service writer who went above and beyond also showing me a video of all the repairs done to my vehicle. 5 star service. Thank you Servic More

by jtownsend320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Erickson Santiago - Service Department Franco
Report | Print
Apr 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Franco this terrific review! We are happy to know that he went above and beyond showing you a video of all the repairs done to your vehicle and provided you with 5-star service.

April 01, 2025

Service advisor did a great job, listening to my concerns and taking care of them. He kept me informed about the progress throughout the day. More

by JRANSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentile zach
Report | Print
Apr 02, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Zach this exceptional review! We are pleased to know that he did a great job, listened to your concerns, took care of them and kept you informed about the progress of your vehicle. We hope to serve you again in the future when the time comes.

April 01, 2025

It was my mechanic that recommended City Kia of Greater Orlando when I was shopping for a new car. Best referral ever. More

by trigo_sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
Apr 02, 2025 -

City KIA of Greater Orlando responded

Trigo, We are grateful for you leaving us this flawless review! We are pleased to know that your mechanic gave you the best referral ever when shopping for a new car. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 01, 2025

City Kia of Orlando have people there that care and if its not done correctly they get it right ..One of the best Kia dealerships around . More

by mzcarlei2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santosuosso and the service tech that works with him they listen to your concerns very courteous, attentive ,professional to the max !! A+ timely and gets the job done very thorough and explains everything to you and honest ! Very honorable person
Report | Print
Apr 02, 2025 -

City KIA of Greater Orlando responded

Providing outstanding service is so important to us here at City KIA of Greater Orlando and we are glad that Steven's efforts met your satisfaction! We are thrilled to know that he cared, if things weren't done correctly he got it right, was courteous, professional and attentive. We wish you safe travels until we meet again!

1
...
34
35
36
...
120