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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,202 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,202 reviews

April 20, 2025

Al. ost 7 hours waiting is too much Maybe getting more employees could give a better services. Don't give up More

by degrasse.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garcia
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April 20, 2025

Staff was super friendly and approachable service was completed in a timely matter great experience More

by ortizcyn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Ortiz, We are grateful for you leaving us this stunning review! We are pleased to know that our team was super friendly, approachable and completed your service in a timely manner/ made your experience great.

April 20, 2025

Exelente la atención del personal, El señor Jay es un exelente empleado mis felicitaciones por su exelente atención y trato, realmente muy agradecido por el exelente trabajo a mi vehículo.. More

by manuelito495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Manuel, ¡Gracias por dejarle a Jay esta excelente reseña! Nos alegra saber que es excelente, que le brindó una atención y un trato excelentes, y que le brindó un servicio excelente.

April 20, 2025

Super friendly and helpful. Understand everything I was looking for in my vehicle. Would recommend. More

by jenn198901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aisha
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Jenn, We appreciate you for leaving us this marvelous review and recommendation! We are delighted to know that our team was super friendly, helpful and understood everything you were looking for in a car. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 19, 2025

Excellent quality of service as well as the efficiency of each member of the team, demonstrating a high level of professionalism. More

by José Miguel Rivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Jose, Providing excellent and quality service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were efficient and highly professional. We wish you safe travels until we meet again!

April 19, 2025

Brought soul in for recall. Nate and Adrian were great. Will definitely bring in for service in the future More

by HARRIET_RUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coronado & Adrian Labycz
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Apr 21, 2025 -

City KIA of Greater Orlando responded

HARRIET, We are grateful for you leaving Nate and Adrian this exceptional review! We are pleased to know that they were great. We look forward to serving you again in the future when the time comes.

April 19, 2025

Awesome service . .... Give Ricardo A Raise he helped me Really good.... I'm very happy More

by John Paster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Apr 21, 2025 -

City KIA of Greater Orlando responded

John, Thank you for leaving Ricardo this incredible review! We are happy to know that he helped you out really good and provided you with awesome service.

April 19, 2025

So far satisfied with the service I received. My service person was very friendly and knowledgeable. More

by bookercarrol555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember his name
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Apr 21, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team was very friendly, knowledgeable and you are satisfied with the service they gave you. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 19, 2025

After a very bad experience at another dealership and swearing off Kia, Zachary may have changed my perspective. I will be going back for service. Thank you. More

by JBARRERA1217
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
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Apr 21, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he has changed your perspective by how good he made your experience. We wish you safe travels until we meet again!

April 19, 2025

La atención de la persona que me atiende no es la correcta no llama para informar sobre los detalles del trabajo en el carro. Estuve yo que estar pendiente More

by LUISFERG_17
Recommend Dealer
No
Employees Worked With
Luis Arraiz
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