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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,188 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,188 reviews

April 05, 2025

Thank you for the excellent job you guys did I definitely recommend you guys as a dealer keep up the great job your team is a keeper More

by Rafaelc1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsa Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review and recommendation! We are delighted to know that they did an excellent job. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 04, 2025

I would not recommend City Kia to my worst enemy. They are liars and I regret buying a car from City Kia. More

by Karlskil33
Recommend Dealer
No
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April 04, 2025

Went due to a recall from Kia,took care of it in a timely manner. More

by dammouni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Castillo
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Apr 07, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team took care of your recall in a timely manner.

April 04, 2025

He was very proffesional, honest and very diligent He was very understanding and looked for the most accesible alternative to oir needs More

by jpadrinoko
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Orlando's efforts met your satisfaction! We are thrilled to know that he was very professional, honest, diligent and understanding. Congratulations on your new vehicle- behalf of the entire team!

April 04, 2025

He was attentive to my needs about the car and kind He was very personable and efficient More

by LALEXF
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 07, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Juan this exceptional review! We are pleased to know that he was attentive to your needs, kind, very personable and efficient. We hope to serve you again in the future when the time comes.

April 04, 2025

Great experience , punctuality, timely manner, overall it’s was a good experience , better than the last time I went there. More

by SPNAVARRO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team was punctual, completed your vehicle in a timely manner and made your experience good/great. Please do not hesitate to let us know how we may be of further service to you.

April 04, 2025

Zach was the best! Had my car in and out quickly and it drives and looks amazing!! More

by cherylg927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach gentile
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Cheryl, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he was the best and had your car in/out quickly. We wish you safe travels until we meet again!

April 04, 2025

Todo el personal fue muy amable, service excellent. Recomiendo ir a comprar carro con ellos. More

by Jose F Fereira Villalobos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Jose, Para City KIA of Greater Orlando, brindar un servicio excelente es fundamental, y nos complace que el esfuerzo de nuestro equipo haya satisfecho sus necesidades y haya sido su recomendación. Nos alegra saber que fueron muy amables. ¡Felicitaciones por su nuevo vehículo, de parte de todo el equipo!

April 04, 2025

It was a good experience. The services provided was great. Going forward, I am hoping for a smooth experience with Kia Motors. More

by Julius.b.Jonas
Recommend Dealer
Yes
Employees Worked With
Devon
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Julius, Thank you for leaving us this amazing review! We are happy to know that our team provided you with great service and made your experience good. We look forward to continue serving you in the future.

April 04, 2025

I had a prompt service intake and my car service was completed in a resonable time-frame. More

by rgtraver89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Apr 07, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team had prompt intake and completed your car's service in a reasonable time frame. We hope to serve you again in the future when the time comes.

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