Back

City KIA of Greater Orlando

Orlando, FL

4.4
3,505 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 3,505 reviews

January 06, 2026

Quick, accommodating and great communication I was able to drop my car off with no issues, took the ride service to my home and back with no issues and my car was ready when anticipated and cleaner than I More

by STEPHANIEDOMANOVICS
Recommend Dealer
Yes
Employees Worked With
Anthony George
Jan 06, 2026 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2026

Juan kept me up-to-date as to what was going on with the vehicle and when the vehicle was ready to pick up. More

by ANSER1
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 06, 2026 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

January 06, 2026

Really bad service. Advisor Daniel did not help, did not explain anything and seemed to not have any knowledge about what was going on. They did a “diagnostic” of the ca More

by GLORIAINIOG
Recommend Dealer
No
Employees Worked With
Daniel
Jan 07, 2026 -

City KIA of Greater Orlando responded

Gloria, We're very sorry that you didn't have a positive experience with us. We'd love the opportunity to address your concerns with you.. Please contact us at the dealership and ask for Oscar Platt.

January 06, 2026

I liked everything except it took 5 1/2 hrs. From the time we arrived until the time we left . The salesperson worked hard too make the deal work . I praise him for that . More

by pel05661
Recommend Dealer
No
Employees Worked With
Samer Ezzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samer Ezzi
Jan 07, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We apologize for the wait time that occurred during your visit. We truly value your business. Please let us know if you need anything else.

January 05, 2026

Everything was good at the dealership. The service was on time and I was instructed about my next service and issues that need to be addressed More

by JAY_8882
Recommend Dealer
Yes
Employees Worked With
Derek
Jan 05, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 05, 2026

I always receive amazing customer service. Everybody is always ready to help and satisfy my needs. More

by VR
Recommend Dealer
Yes
Employees Worked With
Franco
Jan 05, 2026 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

January 05, 2026

My 3rd time buying a car there, still very happy with the overall service. Great service More

by elindie
Recommend Dealer
Yes
Employees Worked With
Joan Cabrera
Jan 05, 2026 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 05, 2026

Always excellent and jay is an amazing advisor great asset to your company And I am always satisfied with the service done More

by shearica.brown
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Jan 06, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 05, 2026

Experience was great! Edison took great care of us! I would definitely recommend the dealership to anyone who wants a car More

by Happy New Owner
Recommend Dealer
Yes
Employees Worked With
Edison
Jan 06, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

January 05, 2026

Fast and easy, in and out. The waiting area is always welcoming with great coffee, and you even get a free ticket for a breakfast sandwich. More

by Alex
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 06, 2026 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!