City KIA of Greater Orlando
Orlando, FL
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Gus Papas was our sales agent at City Kia. He understood my requirements. There was no pressure to add any options or extended warranty that I did not want. I would definitely consider purchas He understood my requirements. There was no pressure to add any options or extended warranty that I did not want. I would definitely consider purchasing another vehicle from Gus and City Kia of Orlando in the future. More
The main reasons would be that we did not reach the monthly promissory note agreement that we had established and the manager promised. The other reason is that the wait for finance was quite lon monthly promissory note agreement that we had established and the manager promised. The other reason is that the wait for finance was quite long and you see that I communicating it 3 times before they scheduled me. That specific situation at the time of leaving a very kind girl offered us gasoline to fill a second time which we appreciate very much. Everything was good but not perfect. More
They were great and got my recall and repair done the same day. I also had Keith Parker answer a few questions I had about my Kia. Everyone was very friendly. I also love how a free car wash is always th same day. I also had Keith Parker answer a few questions I had about my Kia. Everyone was very friendly. I also love how a free car wash is always thrown in. More
Manuel and his partner really help me they did a good job and also virginal Diaz I'm happy with the service I got thank u, hope to get my gifts soon and also virginal Diaz I'm happy with the service I got thank u, hope to get my gifts soon More
From the moment we walked in we were catered to. All questions were answered and we even got lunch. Jose was great! And Eric was very thorough All questions were answered and we even got lunch. Jose was great! And Eric was very thorough More
Horrible experience! ! I had, I took my car for an oil change and to have the air bag light checked, which keeps flashing. When I called to make the appt. I notified what ! I had, I took my car for an oil change and to have the air bag light checked, which keeps flashing. When I called to make the appt. I notified what was going on with the air bag, how ever the service advisor his name is Jason Torres He said they do not do that at 4:00pm. Is not what he said is how he said that. Jason Torres, horrible customer service, and he says he has 27 years of experience. This is my second bad experience taking my car for services. I think it's time to go somewhere else. More
KIA usually gives good service. ..however, to me, what makes KIA great is good customer service. My customer service person, Keith Parker, was just that. He was knowledgeable about ..however, to me, what makes KIA great is good customer service. My customer service person, Keith Parker, was just that. He was knowledgeable about the service of my car. He didn't talk to me like he was doing it for himself, but for the customer. He greeted me with a smile and I left with a hand shake. Like he cared. This put me at ease, because I hate taking my car to the shop to be serviced. Thinking it could be very expensive. I've only been to KIA twice since I purchased my KIA because I purchased my car at a different dealership. It was under limited warranty to be serviced there. They did a great job also. But now I take it to KIA because of certain KIA parts and warranties. I'll see how KIA turns out in the end. All in all a good service visit. S.G, Orlando, FL More