Back

City KIA of Greater Orlando

Orlando, FL

4.5
548 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 548 reviews

December 13, 2022

Very satisfied with them. Purchased 2 cars from them. Yamil Aviles went above and beyond to help me get the car that I wanted. Will definitely buy from them again in the futur More

by morton_leticia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yamil Aviles
Dec 14, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Yamil took great care of you and made your experience with us an all-around success. Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know how we may be of further service to you in the future.

December 12, 2022

It is convenient, professional, although take too long some times. People are friendly and the coffee is good More

by chefnano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Torres 5 stars, Carlos Castillo
Dec 13, 2022 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us your review. We do apologize for the wait time that occurred during your visit. However, we are glad that our team could provide you with great care and we appreciate your patience throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 12, 2022

I was greeted by the very friendly young lady with a nice smile, and in no time, she got me a sales associate. More

by vortexpilot13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joelle
Dec 12, 2022 -

vortexpilot13 responded

My sales associate was Jose Menendez, and he was OUTSTANDING!

Dec 13, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are happy to hear that Jose and the team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

December 08, 2022

I had a great overall experience for my first time at the Service Center. Although there was an issue where not all services could be completed, I want to give kudos to Keith Parker for his friendliness, More

by hire_ruses.06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Dec 15, 2022 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this 5-star rating. We are so glad that Keith took great care of you during your first service visit and we appreciate your patience throughout the process. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 07, 2022

Service representative was very helpful even under the poor circumstances my insurance company created out of the entire situation. Once Mr kieth parker and I got in contact with one another things went 1 More

by Tirayn_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth parker 👍🏽👍🏽👍🏽👍🏽👍🏽
Dec 07, 2022 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that Keith took great care of you and made the process as seamless as possible. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 06, 2022

The customer service at this location has improved over the years and this was my best experience to date. My service advisor, Jay Torres, was very kind, honest, and a true people person. He took the time More

by Straven33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres (5 Stars)
December 05, 2022

Great and fast the workers was very helpful they did there job I was very satisfied More

by mocasio630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke, Carlos Castillo, Reputation Manager
Dec 06, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

December 02, 2022

I was pleased with the customer service provide by Carlos Iona. I informed him that I had another appointment at 10:00 a.m. and would like to be out by 9:00. He assured me that I would. I was ready to go at More

by anhil62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker
November 30, 2022

Provided phenomenal customer service along with updates on the vehicle that they were working on. The job was able to be expedited more sooner with the fortune of overnight parts and repairs within two day More

by Xavier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashan Hack
Nov 30, 2022 -

City KIA of Greater Orlando responded

Xavier, Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 29, 2022

I received a complete and total purchase experience with City KIA. My son Derek Murphy who has developed a business relationship with many at City, let Jake and Joe know that he would be bringing me to Cit More

by pcrv58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Manno, Jake, Rafael, Eric, Virginia
Nov 29, 2022 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this amazing review! We are honored to have been of assistance to you and your son Derek, and we are so glad that Rafael, Joe, Jake, and Eric could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Kia Rio- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that we may help you with.

...
28
...