Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City KIA of Greater Orlando
Orlando, FL
548 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 548 reviews
December 28, 2022
Just purchased a Telluride with the help of Sebastian Gomila. He was a pleasure to work with and helped us through the sale and then explained all the vehicle features before we left. Appreciated his p Gomila. He was a pleasure to work with and helped us through the sale and then explained all the vehicle features before we left. Appreciated his pleasant and professional demeanor. More
by lhershey1
Employees Worked With
Sebastian Gomila , Tim Duke, Carlos Castillo
December 26, 2022
Gillermo Sánchez Was amazing and I will always come back to them I had the best time and was well taken care of by all thanks so much for everything . to them I had the best time and was well taken care of by all thanks so much for everything . More
by Lemiasuruj
Employees Worked With
Gillermo Sánchez
December 26, 2022
I needed to schedule two things first to get the windows tinted in my new Kia K5 GT, second order trunk, netting, and platform. I contacted German Valencia do you schedule both items. He worked me into a ti tinted in my new Kia K5 GT, second order trunk, netting, and platform. I contacted German Valencia do you schedule both items. He worked me into a tight schedule for the Window Tinting and ordered the two parts as of 24 December the accessories have been received and my Tinting is scheduled for Monday, 26 December at 9 AM. I’m very pleased with Mr. Valencias, dedication and professionalism and making sure, my needs were taken care of for the new car …… Kia K5 GT. I love it. Thank you Jim Reddick More
by JR555
Employees Worked With
German Valencia, Carlos Castillo
December 21, 2022
As soon as I walked into the dealership it was a warm welcoming. Yamil Aviles from the beginning helped me out tremendously. Very knowledgeable answered all my questions. Was upfront and helped me get th welcoming. Yamil Aviles from the beginning helped me out tremendously. Very knowledgeable answered all my questions. Was upfront and helped me get the car I want. I would absolutely go back to this dealership and purchase another vehicle. Thank you! More
by Nelsa.ervin
Employees Worked With
Yamil Aviles, Tim Duke, Carlos Castillo
December 20, 2022
I am writing about the service center. I have gone twice now. Service staff are nice and friendly but the actual service has much to be desired. The girls at the reception are also grumpy I have gone twice now. Service staff are nice and friendly but the actual service has much to be desired. The girls at the reception are also grumpy and are not customer friendly. First time the wheel nuts were not tightened. I nearly had the tire coming out on the road and had to return to get it tightened. The second time after a week I observed oil levels were low. Took it back. Even though I was informed that oil was filled to level it was not so when I went home and checked.. I had to put in oil myself. Then the correct levels were indicated on the dip stick. I have been with KIA for over 15 years. Have utilized the services at KIA dealerships in Jonesboro GA, in West Palm Beach, FL and Palm Bay, FL previously. There was never a problem and never have I ever had to go back after a service or repair. I do not recommend City KIA in Orlando to anyone. More
by Bal
Employees Worked With
Anthony
December 19, 2022
Ashan was very efficient and professional. Car was ready before promised. Unfortunately was charged for paying with credit card even when it was explained to me that if I paid over the phone t Car was ready before promised. Unfortunately was charged for paying with credit card even when it was explained to me that if I paid over the phone the charge was not going to be applied. 4% charge, disappointed. More
by Baez72
Employees Worked With
Ashan
December 19, 2022
When I came in to city Kia for a service I dealt with Anthony George he provided great customer service. He was very knowledgeable. I would definitely work with him again in the future. Anthony George he provided great customer service. He was very knowledgeable. I would definitely work with him again in the future. More
by tanezb
Employees Worked With
Anthony George
