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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,227 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,225 reviews

April 13, 2025

Zachary is amazing. I was worried initially but he was so upfront and very communicative throughout the whole process. 10/10 service! More

by JUSTIN.NAZARIO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Gentile
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Apr 14, 2025 -

City KIA of Greater Orlando responded

JUSTIN, Thank you for leaving Zach this incredible review! We are happy to know that he is amazing, so upfront and very communicative throughout the whole process. Please do not hesitate to let us know how we may be of further service to you.

April 13, 2025

Professional, courteous and respectful What more is there to say? The time for service was delivered as promised More

by tmlax
Recommend Dealer
Yes
Employees Worked With
Nathaniel and Franz
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Apr 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was professional, courteous, respectful and completed your vehicle at the time as promised. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 13, 2025

It is always a pleasure to work with Jay Torres, the Assistant Service Manager at City Kia of Greater Orlando. He is truly a professional and his customer service is unsurpassed. More

by Jahmeldivine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Jay's efforts met your satisfaction! We are thrilled to know that he is truly a professional and always a pleasure to work with. We wish you safe travels until we meet again!

April 13, 2025

They ordered the replacement part and it arrived sooner than expected and proceeded to replace. Had my car back ahead of time. More

by TONYFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 14, 2025 -

City KIA of Greater Orlando responded

TONY, We appreciate you for leaving us this marvelous review! We are delighted to know that the part our team ordered arrived sooner than expected, proceeded to replace it and got you your car back ahead of time. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 13, 2025

Great attention, courteous, on time service, good atmosphere, respectful personnel, very good waiting area, fantastic service More

by racor185@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team had great attention, was courteous, on time with service and respectful. We hope to serve you again in the future when the time comes.

April 13, 2025

I have always found that City Kia goes to great lengths to ensure the absolute best service for each and every customer. It's always a pleasure to bring my Kia to City Kia. More

by mbertrand55
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team went to great lengths to ensure the absolute best service for you and it is always a pleasure to bring your KIA here. We look forward to continue serving you in the future.

April 13, 2025

Franco was friendly, professional, kind and he always gave me explanations about my doubts, he helped me with my system of payment. More

by JOSESALDIVIA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 14, 2025 -

City KIA of Greater Orlando responded

JOSE, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he was friendly, professional, kind and always gave you explanations about your doubts. We wish you safe travels until we meet again!

April 13, 2025

The staff inspires confidence. They always deliver my car clean. Appointments are quick and they also speak Spanish. More

by REYESFUSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they inspired confidence and always deliver your car clean when it is done. We wish you safe travels until we meet again!

April 13, 2025

I was there recently for a service recall. Abel worked with me. Best customer service I've received at a dealership by far. More

by yperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Yperez, We appreciate you for leaving Abel this stellar review! We are delighted to know that he worked with you and provided you with the best service you have ever received by far. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 13, 2025

Absolutely outstanding repair, my car engine broke down and they replaced the engine with the best attitude ever. Thanks Kia greater of Orlando for your fabulous service! Appreciated for everything! More

by Gfbomfim81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We are pleased to know that our team they did an absolutely outstanding repair of your engine with the best attitude ever and provided you with fabulous service. We hope to serve you again in the future when the time comes.

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