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City KIA of Greater Orlando

Orlando, FL

4.5
548 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 548 reviews

May 05, 2023

Every time we come to the service department at City Kia everyone is so helpful and welcoming. Anthony George went above and beyond to get both off our vehicles in for oil changes. He even offered to get us More

by linda61hurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 08, 2023 -

City KIA of Greater Orlando responded

Linda61hurley, Thank you for taking the time to leave us this positive review! We are delighted that Anthony and the team could consistently provide you with top-notch service, and that Anthony could make this experience with us no different. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 05, 2023

This Dealership at City Kia was amazing and I highly recommend them for your future car purchases. More

by KJulmice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Duke, Carlos Castillo
May 08, 2023 -

City KIA of Greater Orlando responded

KJulmice, Thank you so much for your positive review and recommendation! We are so glad that our team could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 04, 2023

Always professional polite humble explaining clearly what will be done with vehicle and customer service More

by Foxybrooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
May 05, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible, and we hope that you continue to choose us for all of your future automotive needs!

May 02, 2023

Great experience very pleased with Kelvin Santiago and Leo services. Both very friendly and went the extra mile. More

by jromero8646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Santiago and Leo
May 04, 2023 -

City KIA of Greater Orlando responded

Jromero8646, Thank you so much for your excellent review! We are so glad that Kelvin and Leo could provide you with top-notch service. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 01, 2023

Keith Parker is incredibly helpful. I only expected my car to receive just the oil change service but got more than that they even cleaned my car for me. Words can not express how grate More

by Giovanni Santiago
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Parker
May 02, 2023 -

City KIA of Greater Orlando responded

Giovanni, Thank you so much for your excellent review! We are thrilled that Keith and the team could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service!

April 29, 2023

Henry Mancin was a great service writer kept me updated on my vehicle and genuinely helped keep me informed More

by Mdarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
May 01, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Henry took great care of you and kept you well informed throughout your service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 29, 2023

Deceptive pricing when trying to buy a car. They had a car listing on their website for $49,510. I drove 55 minutes to look at it and then on the window sticker they have a "market adjustment" More

by zayababy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Mendez
May 01, 2023 -

City KIA of Greater Orlando responded

Hello Isaiah, Thank you for your review. We're sorry to hear that you did not have a positive sales experience. Please know that we were not trying to mislead you in anyway. If you like to discuss further, please contact us at the dealership and we be happy to discuss your concerns. Thank you!

April 28, 2023

Our experience with this dealership has always been awesome! We’ve had our Kia for 7 yrs and this is the only place we go to for service. On this particular visit Anthony George was our adviser and he More

by snowcat623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 01, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! It is an honor to have your confidence and loyalty, and we are so glad that Anthony took great care of you and your automotive needs during your most recent visit. He will be delighted to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 01, 2023 -

snowcat623 responded

You’re most welcome!! We’ll be seeing you soon to take care of a recommended service option!

April 28, 2023

Have used this dealership for 15 years. Always happy with the service. This last interaction was especially meaningful. German Valencia was very friendly, understanding and service oriented More

by wrb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Valencia Joe Manno
May 01, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your amazing review! We are honored by your continued business over the past 15 years, and we are so glad that our team consistently takes great care of you and that German made this experience with us no different. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 27, 2023

Sales men Edison Cordero did a great job explaining every feature of the telluride purchase More

by Csantiago347
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
Apr 28, 2023 -

City KIA of Greater Orlando responded

Csantiago347, Thank you for sharing the positive experience you had with Edison! We are so glad that he took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Kia Telluride- on behalf of the entire team!

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