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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,214 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,214 reviews

April 17, 2025

I had a great experience with Josh at my last visit! he went above and beyond to make sure I understood everything my car needed and that i was comfortable while I waited. Definitely exceeded my ex More

by KETHELENGDASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Josh's efforts met your satisfaction! We are thrilled to know that he went above/beyond to make sure you understood everything your car needed, made your experience great and exceeded your expectations. We wish you safe travels until we meet again!

April 17, 2025

Nice place, good service, respectful people Waiting room excellent and comfortable Experience people, rapid service More

by Ivonnehoepp
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Providing rapid and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were respectful and you enjoyed our waiting room. We wish you safe travels until we meet again!

April 17, 2025

Excellent customer service and very attentive. Jocelyn went above and beyond. Thank you so much! More

by aysha.fuentes24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn (service department) 5 stars
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Aysha, Thank you for leaving Jocelyn this amazing review! We are happy to know that she went above/beyond for you, was very attentive and provided you with excellent service.

April 17, 2025

So far I have excellent services on my kia Telluride . Also I enjoy theirs good customer relationships More

by HMARINES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Apr 18, 2025 -

City KIA of Greater Orlando responded

HMARINE, We are grateful for you leaving us this wonderful review! We are pleased to know that our team has a good customer relationship with you and provided you with excellent service on your KIA Telluride as always. We look forward to continue serving you in the future when the time comes.

April 17, 2025

Man I love it there always great service and great people who care and listen. More

by Joserosariojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Jose, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was great, caring and listened to you as always. We look forward to continue serving you in the future when the time comes.

April 17, 2025

Excellent place to buy a car and service the automobile very friendly people. Thank you for your service More

by miguel354434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Kia service department
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Miguel, Thank you for leaving us this fantastic review! We are happy to know that our team was very friendly and we are an excellent place to work with. Please do not hesitate to let us know how we may be of further service to you.

April 17, 2025

Fast and friendly Service Writer. City KIA supplied a Lyft ride home and a Lyft ride back to the Dealership two days later after work was completed. More

by heather75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn-Service Writer
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Heather, Thank you for leaving Jocelyn this positive review! We are happy to know that she was fast, friendly and got you a Lyft home and back when your vehicle was completed. Please do not hesitate to let us know how we may be of further service to you.

April 17, 2025

Franco was friendly and communicative regarding process and time. The drop off and pick up of car was easy More

by michelle-johnson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Michelle, We are grateful for you leaving Franco this flawless review! We are pleased to know that he was friendly, communicative and made drop off/ pick up easy.

April 17, 2025

Sales rep knew product and explained well and answered questions well. Manager presented straightforward deal. Paperwork done efficiently in friendly manner. More

by creightonbaldwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Sebastian this terrific review! We are so appreciative of the opportunity to work with you and we are glad that Sebastian provided you with stellar service. We are happy to know that he answered all your questions well, was knowledgeable, straightforward with the deal and got the paperwork done in a friendly manner. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 17, 2025

Fast service and always let me know everything what's going on. I'm very happy with the services More

by sandramedina4099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Sandra, We appreciate you for leaving us this marvelous review! We are delighted to know that our team provided you with fast service and let you know everything that was going on with your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.

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