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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,922 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,922 reviews

March 08, 2026

Having an appointment and having to wait over to hours is not acceptable If someone makes an appointment at a specific time for service. They should not have to wait so long More

by mypeble
Recommend Dealer
Yes
Employees Worked With
I think his name was Joshua
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Mar 08, 2026 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we do apologize for the long wait. Thank you again for choosing City KIA of Greater Orlando.

March 08, 2026

Enjoyable. I thought Ahmed went the extra mile to make sure I got the vehicle that suited my needs. More

by NCLRBTCH
Recommend Dealer
Yes
Employees Worked With
Aimed
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March 08, 2026

Was very helpful describe to me everything I needed and print me out of what I needed to have done More

by Maryphillips375
Recommend Dealer
Yes
Employees Worked With
Derek
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Mar 08, 2026 -

City KIA of Greater Orlando responded

We’re pleased our team could walk you through every detail and provide a clear service printout for your Kia Sportage. Please let us know if there’s anything else we can help with.

March 08, 2026

My salesman Raul was very knowledgeable, sincere and attentive. Everyone was very communicative about the process. We loved our experience. Best experience at a dealership. More

by Yizzette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Luna
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Mar 08, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our team’s attentiveness and clear communication made your new Kia Seltos purchase a standout experience. We’re delighted to have provided your best dealership visit. Enjoy many great miles in your Seltos!

March 07, 2026

muy mal servicio, falta de comunicación, nunca informo solo el caso de mi carro, nunca me atendía la llamada que hacia y por eso creo que mi carro no pudo ser procesado para la garantía, las demás persona More

by josueurdaneta2016
Recommend Dealer
No
Employees Worked With
tony
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March 07, 2026

Excellent My experience with their services was really great; Jonathan did an excellent job with me. More

by JOSEP160184
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Mar 07, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with our service team. We’re glad the work on your Kia Forte met your needs. We appreciate your feedback and look forward to assisting you again.

March 07, 2026

City Kia goes above and beyond with customer service. And Daniel was very knowledgeable and helpful. Thank you! More

by ROBERT.BLANKENSHIP57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

City KIA of Greater Orlando responded

We appreciate your kind words about our team’s dedication and expertise during your Kia Sportage service. It’s rewarding to know we went the extra mile. Thank you for trusting us here in Orlando.

March 07, 2026

Everything was smooth and easy. Process was way faster than my previous time. Appreciated the treatment and service. More

by FRANKIE.PEREIRA
Recommend Dealer
Yes
Employees Worked With
Anthony George
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Mar 07, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team provided attentive care for your Kia and that we were able to streamline your visit. Thank you for noting how much faster the process felt compared to before. We look forward to serving you again.

March 07, 2026

Amazing service, friendly atmosphere, was greeted as soon as I brought my vehicle in. I got my vehicle back in a timely manner. More

by PINNNNOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Mar 07, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with our service team and the friendly atmosphere during your visit. We’re glad your Kia K5 was greeted promptly and returned to you without delay. We look forward to helping you again.

March 07, 2026

I been having a great service and attention from your service writer Juan; I be there for my ECM service soon after my illnes More

by jepintodefago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2026 -

City KIA of Greater Orlando responded

Thank you for your five-star rating and for sharing that our service writer provided attentive care for your Kia. We’re looking forward to assisting with your upcoming ECM service once you’ve recovered. Our team here in Orlando is ready to help with the same level of attention.

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