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City KIA of Greater Orlando
Orlando, FL
2,002 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,002 reviews
June 29, 2025
My sales representative Wilfrenk Tejidor was amazing — super friendly, attentive, and very quick with everything. Made the whole process smooth and easy. Highly recommend! Also all staff members in the de super friendly, attentive, and very quick with everything. Made the whole process smooth and easy. Highly recommend! Also all staff members in the dealer are super helpful and friendly! More
by Winder R
Verified CustomerEmployees Worked With
June 28, 2025
Three hours for an oil change is ridiculous, not to mention poor customer service, especially when you have an appointment. Appointments should be scheduled for the time the work will begin. I hav mention poor customer service, especially when you have an appointment. Appointments should be scheduled for the time the work will begin. I have had a less than satisfactory experience with all my service "appointments" at City Kia. Because of this, I will not be back. More
by dcshealy
Employees Worked With
Other Employees :
Salesperson Almando, Financial Rick (I think)
June 28, 2025
Deceptive practices. Wouldn’t recommend. In fact I tell everyone I know not to come to you. Wouldn’t recommend. In fact I tell everyone I know not to come to you. More
by PRETTYONPOINTLLC
Employees Worked With
Frank is an xxx. I’m sure you already know. When ppl say that’s just how he is that means their behavior has been accepted and is now apart of the culture.
June 28, 2025
They make a really good job with my car, I have a Kia soul, they make my oil change and my wheels change with everything so I have to leave my car for a few days, but they solve my problem, giving me ano soul, they make my oil change and my wheels change with everything so I have to leave my car for a few days, but they solve my problem, giving me another car so I can move go to work and do all of my stuff, thank you so much for everything, my car is in perfect condition and it feels amazing More
by RAULRISSO0302
Employees Worked With
Mr. Coronado
June 28, 2025
Daniel was very helpful. Service completed within time frame but additional work needed to be done so appointment was longer than expected. Thank you for washing and vacuum Service completed within time frame but additional work needed to be done so appointment was longer than expected. Thank you for washing and vacuuming the car also. Only complaint was the waiting room was too cold. More
by lshardy0
Employees Worked With
Daniel L 5 stars
