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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
3,208 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,208 reviews

November 24, 2025

Kept me updated on what was going on Very helpful with information that I was asking him he explained everything to me that I needed to know and kept me updated with what was going on with the vehicle More

by MGIRACE7
Recommend Dealer
Yes
Employees Worked With
Franco
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Nov 24, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2025

I was extremely satisfied with the service and the attention was excellent and I felt very comfortable More

by TRIVERA787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony ándral
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Nov 24, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

November 24, 2025

I am very satisfied with the service; thanks to the diagnosis they were able to fix several things on the vehicle. More

by MLSS_OQUENDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Garcia, Daniel Landeiro
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Nov 24, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with Daniel, Frank, and our team. We're glad to hear we delivered such a great experience!

November 24, 2025

He was very informative, professional and stayed with me until the car was given back to me late at night. He went above and beyond More

by luis-a-franco
Recommend Dealer
Yes
Employees Worked With
Jay
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Nov 24, 2025 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

November 24, 2025

Wonderful and expedited. Courteous and answered and took care of all my needs. No issues More

by EZYE23
Recommend Dealer
Yes
Employees Worked With
Franco Papagono
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Nov 24, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 23, 2025

Professional, on top of the recall notice. Notified me immediately. Really appreciate customer service and Uber service! More

by Jtb190812
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 23, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 23, 2025

Everything he did with us were excellent. He performed with respect and knowledge of his business. More

by Jhernandez56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Nov 23, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 23, 2025

They helped me with everything I needed, they lent me a vehicle while mine was being repaired, and they always answered my calls. More

by andreitadelpilardc
Recommend Dealer
Yes
Employees Worked With
Yes Daniel landeiro
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Nov 23, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 23, 2025

Great manager, great salesman! !! Great people make the experience happen. We love our Kia Sorento!! More

by TMUHLER
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Monsalve
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Nov 23, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 23, 2025

I had a great experience with Raul Luna he took excellent care of me. His knowledge and expertise is impeccable. He is very trustworthy and patient. He made sure I was happy and was with me from beginning to More

by SDKEEL81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul luna
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Nov 23, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

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