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City KIA of Greater Orlando

Orlando, FL

4.5
4,131 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,131 reviews

March 29, 2026

I love Kia but when my car got service it got dented in the back and I ask the Mike to look at it he said he will get back with me and I haven’t heard anything back from him yet. All in all it’s good More

by TRINALOVETT90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2026

Great Great but the time are too high Gob job Good ? ??? ?????????? ???????? ???? More

by Ramicell240773
Recommend Dealer
Yes
Employees Worked With
Franco
March 29, 2026

Excellente costumer service. Good quality of vehicles, and maintaining routine. Nice waiting area and transportation services. More

by cesarindriago
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Mar 29, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with our service on your Kia Sportage. We’re pleased to hear the waiting area and shuttle options met your expectations and that our maintenance routine and vehicle quality stood out. We look forward to assisting you again.

March 29, 2026

I pay for a change of oil and filter and tire rotation. Tire rotation wasn't done. I am not even sure if the filter and oil was down either. How can I trust people like this. You will receive a call from m More

by CRUZRAMON.RC
Recommend Dealer
No
Employees Worked With
Daniel
March 29, 2026

Excelent Translated: Excellent Atención, excelente, me mantuvo informado Translated: Excellent attention, kept me informed. Me informo y me traslado Translated: I inform myself and move on More

by WILMERGARAY.VE
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
March 29, 2026

First a bait and switch was tried. Decided about features on vehicle. Actually lied to. Then told they would correct it and I would have to pay for parts. I agreed and then was forced More

by RTABOR58
Recommend Dealer
No
Employees Worked With
Doesn't matter
March 29, 2026

Samer was great to deal with. He greeted us as we walked in and helped us get into the vehicle we wanted. More

by SPLYLE65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2026 -

City KIA of Greater Orlando responded

We’re glad Samer welcomed you warmly and helped with your Kia Sportage service while arranging the vehicle you preferred. Please let us know anytime we can assist again.

March 29, 2026

Easy experience He was very Curtis and sincere. Outstanding He definitely run the extra mile to help us me and my wife to get a new electric car. He was very thrilled and explaining the details and More

by STEVENIBARRA07
Recommend Dealer
Yes
Employees Worked With
Andres luna
Mar 29, 2026 -

City KIA of Greater Orlando responded

It’s fantastic to know the EV6 purchase process was straightforward and you felt treated like family. We’re glad our team went the extra mile to explain all the electric features. Enjoy your Kia EV6!

March 29, 2026

Good atenttion, Good cars, nice people, good business , great day, great experience, a lot chance More

by YOADELYSLEON
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Mar 29, 2026 -

City KIA of Greater Orlando responded

Thank you for noting our team’s attention, quality vehicles and welcoming atmosphere. We’re thrilled your new Kia Seltos purchase in Orlando was such a positive experience.

March 29, 2026

Absolutely amazing staff and service center, but the overall facilities (delivery bay, waiting room, etc) could use some updating. More

by jaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Mar 29, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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