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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,419 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,419 reviews

May 11, 2026

Professional, friendly, knowledgeable and experienced Comfortable buying experience, car was just what we wanted and were impressed with More

by ROCCOD72
Recommend Dealer
Yes
Employees Worked With
Juan and Christian
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May 11, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our team’s professionalism, friendliness, and expertise made your buying process comfortable. We’re glad your KIA Soul met your expectations and left you impressed. Thank you for sharing your experience!

May 11, 2026

Great customer service Professional, attentive, caring, making sure my concern are taking care of and great communication skills. More

by HERODRIGUEZ142@gmail.com
Recommend Dealer
Yes
Employees Worked With
Franco Pagano
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May 11, 2026 -

City KIA of Greater Orlando responded

Your feedback on our professional, attentive, and caring approach means a lot. Keeping you informed and addressing your concerns during your Kia Sorento service was our focus, and we’re glad the communication stood out.

May 11, 2026

Very courteous to the customer, and strives to keep them calm and happy during the wait. More

by Elimarilispr0
Recommend Dealer
Yes
Employees Worked With
Franco
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May 11, 2026 -

City KIA of Greater Orlando responded

Thank you for your kind words about our team’s courtesy and efforts to keep you calm and comfortable during your wait. We’re thrilled your Kia Telluride received the attentive care you deserved. Please reach out anytime if you need further assistance.

May 11, 2026

Amazing super nice and willing to help also very patient Clean happy for us and amazing energy More

by SOPHIAMEHIEL12
Recommend Dealer
Yes
Employees Worked With
Maximo and walter
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May 11, 2026 -

City KIA of Greater Orlando responded

We’re thrilled you gave us five stars and noticed our team’s patience, helpfulness, and the clean, energetic atmosphere during your Kia service appointment. We look forward to assisting you again.

May 10, 2026

Very helpful and accommodating I was very pleased with everyone's urgency to help me in my situation very nice and fast More

by THESTEVEROMERO
Recommend Dealer
Yes
Employees Worked With
Franz
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May 11, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your kind review! We're glad our team could assist you promptly and effectively. We hope to welcome you back soon.

May 10, 2026

Great service, decent price. Love the video of service .city is my choice for service More

by rjbartnik
Recommend Dealer
Yes
Employees Worked With
Juan
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May 11, 2026 -

City KIA of Greater Orlando responded

Thank you for the great review! We're happy you enjoyed our service and the video update. We appreciate you choosing us and look forward to your next visit.

May 10, 2026

I came to have my 2016 Kia Optima service. However, the repairs were extent and I did not want to take a chance driving it due to safety reasons. Patrick who helped me was very professional & More

by CASSMCDUFFIE
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Polanco
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May 10, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with our Kia Optima service. We’re glad our team member arranged a replacement vehicle so you didn’t have to worry about safety and provided knowledgeable, professional assistance. Please let us know if you need anything else.

May 10, 2026

Very polite and courteous staff. Anthony George listens to customers issues and excels at performance. Very exceptional service provided by this dealership. 5-STAR treatment and s More

by dazmanjr98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George -Service manager -5stars
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May 10, 2026 -

City KIA of Greater Orlando responded

Thank you for recognizing our courteous, attentive approach during your Kia service. We’re thrilled to have earned a five-star experience and appreciate your recommendation. We look forward to assisting with your future maintenance visits.

May 10, 2026

Very polite and courteous. Listens to customer issues and excels performance. Best go to Service provider. I will return and recommend to all. Thank you KIA and GOD Bless you A More

by dazmanjr98
Recommend Dealer
Yes
Employees Worked With
Anthony George 5STARS
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May 10, 2026 -

City KIA of Greater Orlando responded

Thank you for recognizing our team’s polite and attentive service. We’re glad your Kia Seltos is performing at its best and appreciate your recommendation. We look forward to welcoming you back.

May 10, 2026

Kindness, respect, good treatment and efficiency. Having seen my car ready and clean made my day. More

by TEREANZOLA
Recommend Dealer
Yes
Employees Worked With
Franco. The best!
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May 10, 2026 -

City KIA of Greater Orlando responded

It’s great to know our team’s respectful and efficient approach stood out during your Kia Sportage service. We’re delighted your Sportage was returned clean and ready, brightening your day. Thank you for trusting us with your Kia Sportage.

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