City KIA of Greater Orlando

Great Custumer service from start to end Very detailing about the process and always keep me updated about my vehicle. about the process and always keep me updated about my vehicle. More

They took care of us really well. My vehicle was ready a lot quicker than expected and the service was top notch. My vehicle was ready a lot quicker than expected and the service was top notch. More

5 Excellent, the agent explaining everything good job I recommend that agent Good Recommend Surprise recommend that agent Good Recommend Surprise More

Abel provided above and beyond service that wilm make us definitely come back again and recommend it definitely come back again and recommend it More

Daniel is professional, nice worker. Daniel explained very clearly what needed to be done for my car. He arranged a ride for me to and from the shop. My car was washed. It was very nice. Daniel explained very clearly what needed to be done for my car. He arranged a ride for me to and from the shop. My car was washed. It was very nice. And I didn't wait at all when I arrived for service. More

Daniel is professional, nice worker. Daniel explained very clearly what needed to be done for my car. He arranged a ride for me to and from the shop. My car was washed. It was very nice. Daniel explained very clearly what needed to be done for my car. He arranged a ride for me to and from the shop. My car was washed. It was very nice. And I didn't wait at all when I arrived for service. More

⭐️⭐️⭐️⭐️⭐️ In more than 12 years with City Kia, I’ve only had two service advisors before my newly assigned advisor, Abel Cruz. Douglas, who sadly recently passed away (RIP), was my first, followed by J only had two service advisors before my newly assigned advisor, Abel Cruz. Douglas, who sadly recently passed away (RIP), was my first, followed by Josh for many years. I miss them both. I held both to a high standard, and they consistently exceeded my expectations. Now it’s Abel’s turn, and our first visit was a great start. It was simply an oil change, but an important one. My family and I were getting out of town for a short getaway, and I realized at the last minute that I would go over my oil-change mileage. I contacted Abel, and without hesitation, he got me in first thing Wednesday morning. I don’t think I’ve ever seen City Kia that quiet! No line when they opened and an empty waiting room. Abel greeted me respectfully and professionally, got my Kia taken care of quickly, and I left with a clean bill of health for my baby. Sometimes great service doesn’t require anything extraordinary—it’s simply doing your job well, treating the customer with respect, communicating honestly, and valuing their time. That’s exactly what Douglas and Josh demonstrated over the years, and Abel carried that same standard into our first visit. And to top it off, I was offered a complimentary breakfast! I gladly accepted and enjoyed a hot, delicious breakfast bagel while I waited. As always, I’ll be back. Based on my first experience, I’m happy to recommend Abel Cruz if you’re looking for a service advisor who will get you in and out while still taking the time to have an honest conversation with you. I have been with City KIA for 14+ years! Thank you, Abel, and thank you City Kia! More

This time I was very satisfied. It took less time than my previous visits. Satisfied It took less time than my previous visits. Satisfied More