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City KIA of Greater Orlando

Orlando, FL

4.5
3,934 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,934 reviews

March 11, 2026

I'm always taken care of when I bring my vehicle in for services Thank you for great customer service More

by dennistorey23
Recommend Dealer
Yes
Employees Worked With
Jc
March 10, 2026

Easy and professional. Ahmad was a pleasure to work with he went the extra mile to help me get into the car I wanted. More

by NCLRBTCH
Recommend Dealer
Yes
Employees Worked With
Ahmad
Mar 10, 2026 -

City KIA of Greater Orlando responded

We’re delighted the experience was easy and professional. It’s rewarding to know our team went the extra mile to help you secure the Kia Sportage you wanted. Thank you for choosing Kia and for your 5-star feedback.

March 10, 2026

Excellent Very professional, punctual, good communication What's that mean and take care of my car service very well and explain to me the work they have done More

by Kam
Recommend Dealer
Yes
Employees Worked With
Denial
Mar 10, 2026 -

City KIA of Greater Orlando responded

Thank you for your kind words about our professional and punctual service on your Kia Telluride. We’re happy the communication and explanations met your expectations and we look forward to assisting with your vehicle’s future care.

March 10, 2026

Excellent communication and efficiency, as well as being very helpful. The best service at City Kia. More

by Hsilvaleo
Recommend Dealer
Yes
Employees Worked With
Derek
Mar 10, 2026 -

City KIA of Greater Orlando responded

It’s fantastic to hear our communication and efficiency made a difference. We’re glad to have been helpful during your Kia service appointment. Thanks for awarding us five stars.

March 10, 2026

Thank you for the help and advice on the new car I really appreciate it More

by rebek_guzman.ewn
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Manuel muños
Mar 10, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know that our guidance on your new Kia was helpful. Please reach out if any questions come up as you enjoy your vehicle. We appreciate you taking the time to share your experience.

March 10, 2026

I love everything about city Kia. This is my fourth’s car/suv purchasing from city Kia. Very kind and respectful More

by trusselnurse
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

City KIA of Greater Orlando responded

It’s gratifying to welcome you back for your fourth Kia purchase and know our team treated you with respect. Your loyalty means a great deal. Enjoy your new Kia.

March 10, 2026

Not too many options were offered to help me with my transpiration problem. No follow up callls or text More

by abdar44
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Preston Negron
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2026

Normal, average. Lounge very outdated. Compared with others o would give a 3. Lots of associates, lots of talking. I stopped at my car and I waited 3 minutes for some More

by marciawerneck
Recommend Dealer
Yes
Mar 10, 2026 -

City KIA of Greater Orlando responded

Thank you for your feedback. We’re glad the service was quicker this time, but we apologize for the delays in attention and the condition of our lounge. If you would like to discuss further, please feel free to contact us at the dealership.

March 10, 2026

The representative was awesome. Tony Andralwas great to work with the service was great. Everything was great. We’ll definitely return. More

by SOTOEVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Andral
Mar 10, 2026 -

City KIA of Greater Orlando responded

Thank you for your excellent review! We are so glad that Tony provided you with the A+ service that you deserve. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 09, 2026

Josh was able to expedite my recall repair to be completed the same day I turned in my vehicle. More

by thomasyom
Recommend Dealer
Yes
Employees Worked With
Josh Farley
Mar 09, 2026 -

City KIA of Greater Orlando responded

We’re glad we could complete your Kia Telluride recall repair on the same day you brought it in. Thank you for sharing your experience and trusting our service team.

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