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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,821 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,821 reviews

February 18, 2026

I went back to have the Notification light off for the Oil And Jonathan handled it on the spot. More

by JESHUALVS1
Recommend Dealer
Yes
Employees Worked With
Jonathan
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February 18, 2026

We had a great experience at your dealership. Abel assisted us very well — he was professional, attentive, and took the time to clearly explain everything that would be done to the car. We truly More

by PEDROVALE79
Recommend Dealer
Yes
Employees Worked With
Abel
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Feb 18, 2026 -

PEDROVALE79 responded

We had a great experience at your dealership. Abel assisted us very well — he was professional, attentive, and took the time to clearly explain everything that would be done to the car. We truly appreciated the transparency. The vehicle was delivered exactly at the agreed time, which shows great respect for the customer. Thank you for the excellent service. We will definitely recommend your dealership.

February 18, 2026

From Carlos to Joseph it was a pleasant experience. Thank you City Kia for a great job done. More

by JESHUALVS1
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
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February 17, 2026

Arrived at 9:50am! Sat in my car waiting to begin the process. I sat in my car until 10:35am.. Way too long..l needed a new gas cap.... I left the dealership at 2:30pm. More

by RUFUS06
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Feb 17, 2026 -

City KIA of Greater Orlando responded

Rufas, thank you for taking the time to share your thoughts on working with Jonathan and our team. We're glad to hear we delivered such a great experience!

February 17, 2026

My Service Advisor Franco Papagno is the best. Highly professional and knowledgeable. Answers all my questions and I trust his advice. More

by JERRYJACKSON712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

City KIA of Greater Orlando responded

We’re thrilled our service team provided professional, knowledgeable care during your Kia K5 appointment. Thank you for trusting us and we look forward to assisting you again.

February 17, 2026

Reliable, great communication, fast, and affordable. Done as promised and easy pick up. Thank you! More

by jonarenaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in Service Department
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Feb 17, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear your Kia Soul service was reliable, well-communicated, and completed quickly at an affordable price. We’re delighted pick-up went smoothly and everything was done as promised. Thank you for sharing your experience.

February 17, 2026

Excellent well organized and professional Service is great and comunicación. Overall I will recommend and continue using kia service,This is my opinion only thing I will like to see do better is where y More

by CNIN58
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Feb 18, 2026 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are glad that our team was helpful and informative. Your recommendation means so much to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 17, 2026

Well, I had a unique problem, which took quite awhile to diagnose. The team members were great, kept me apprised. Everyone was friendly, courteous, and professional. More

by thekrews
Recommend Dealer
Yes
Employees Worked With
Service Advisor was primarily Josh
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Feb 17, 2026 -

thekrews responded

I was extremely pleased with the service process, albeit the time it took to diagnose the problem. ALL of the employees with whom I had contact were friendly, courteous, and professional.

Feb 17, 2026 -

thekrews responded

You should be proud of your employees; they represent you excellently. From my service advisor, Josh, to the unnamed employee who greeted me while I walked through the sale’s lot, I found them all friendly, courteous, and professional.

Feb 18, 2026 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating! We are glad that Josh and the team were kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 17, 2026

Servicio pesimo,no cumplieron con el tiempo acordado,simplemente cero,no lo recomiendo,gracias x perder mi dia More

by carmen.Larregui
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No me interesa
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February 16, 2026

Everything went very smooth and easy and quickly. It didn't take as long as I expected it to.And everyone was genuinely nice. More

by COPPS-LLC
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samer Ezzi
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Feb 16, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing your used Kia Niro. Samer and our team are pleased the process felt effortless and efficient. It’s great to know our staff made you feel welcome.

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