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City KIA of Greater Orlando
Orlando, FL
4,005 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,005 reviews
Verified Customer
March 19, 2026
City Kia has a Great Team. ..Orlando Jesus Da Silva and his team did a Great job and we are 1000% satisfied of this purchase of our New 2026 EX Carnival Hybrid...We appreciate y ..Orlando Jesus Da Silva and his team did a Great job and we are 1000% satisfied of this purchase of our New 2026 EX Carnival Hybrid...We appreciate your Service More
by montijo,angel7811
Employees Worked With
March 19, 2026
Everyone is extremely nice here but I was sold a car that already had a sensor issues and potential recall… I think it’s morally wrong to sell someone’s car like that. My car has been in the shop for over a already had a sensor issues and potential recall… I think it’s morally wrong to sell someone’s car like that. My car has been in the shop for over a week and when ever I tried to get updated I felt like I wasn’t being taken seriously and it tools HOURS for me to get a reply. Seriously frustrating if this is really how you take care of customers at times More
by Madtyler10
March 18, 2026
Staff very professional and knowledgeable in all aspects of buying a car. I will be back for another vehicle. of buying a car. I will be back for another vehicle. More
by Alvincintron64
March 18, 2026
Bought a brand new car from here and it’s already in for service. This is a “known issue” and they have no timetable for a fix. They say optimistically it would be 2 weeks but they have seen them take much service. This is a “known issue” and they have no timetable for a fix. They say optimistically it would be 2 weeks but they have seen them take much longer since parts are back ordered. When I spoke to a manager and the service manager they were less than helpful or understanding considering I haven’t even had the car for 3 days. Why if this is a “known issue” would you sell the car to someone? And then make me pay for a loaner vehicle? Absolutely appalling the level of service you don’t get after your purchase. If it weren’t for Oscar I do not believe i would still not have answers and would not have my car. Oscar was phenomenal but it shouldn’t take a director getting involved to get any answers. More
by andrewespinoza03
Employees Worked With
Other Employees :
Juan in sales was great 5/5 , Abel in service and Mike in service 1/5
