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City KIA of Greater Orlando
Orlando, FL
4,853 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,853 reviews
Verified Customer
July 25, 2026
I am always well welcome . The service is courteous and professional. Abel always makes an effort to provide the best service possible The service is courteous and professional. Abel always makes an effort to provide the best service possible More
by jmmoreirabz
Employees Worked With
Abel Cruz
July 24, 2026
I came to purchase a vehicle. I worked with a few people and had a couple issues but they were resolved quickly and Christian took care of my problems beyond what he should have. I worked with a few people and had a couple issues but they were resolved quickly and Christian took care of my problems beyond what he should have. More
by IRONHEARTEDBEAST
Employees Worked With
Christian
July 24, 2026
I've never had a complaint other than the wait time but Abel gave an even more human touch to the whole experience. And you have better seats in the waiting room. Wish the waiting time were shorter but tha Abel gave an even more human touch to the whole experience. And you have better seats in the waiting room. Wish the waiting time were shorter but that's not necessarily your fault More
by jaycer17
Employees Worked With
Abel
July 24, 2026
I've never had a complaint other than the wait time but Abel gave an even more human touch to the whole experience. And you have better seats in the waiting room. Wish the waiting time were shorter but tha Abel gave an even more human touch to the whole experience. And you have better seats in the waiting room. Wish the waiting time were shorter but that's not necessarily your fault More
by jaycer17
Employees Worked With
Abel
July 24, 2026
. We have still not received our vehicle, and it has been radio silent for the most part. First we were told that it would only be a few hours, it has now been three days. I received a message yeste has been radio silent for the most part. First we were told that it would only be a few hours, it has now been three days. I received a message yesterday at 7am to let us know the car would just be a few more moments. That was yesterday at 7am. Then I call several times and am told our advisor is busy and will reach out within a few minutes. I was told that twice, and then no one contacted us. Then the invoice came in, so we paid our balance yesterday afternoon. It has been radio silence since then. I totally understand that things happen and a job may take longer than anticipated. We get it. But repeatedly putting your customers under a false sense of expectations, and then not contacting them is uncalled for. My wife has Multiple Sclerosis, and we really need our vehicle in case we need to go somewhere. You guys were great when we checked in, and we were setting everything up. Now we feel as if we are being treated as an afterthought just because you guys got our money. It is very disappointing and disheartening. This is now day three and we are still waiting with no response. We paid, now we hear nothing else. We have just been waiting around for the call for days now! Just being told it will be a few minutes/ moments, then hearing nothing. Very let down by the experience. The icing on the cake is my vehicle wouldn’t start when the keys were handed over to me. More
by Torresjimmy21187
Employees Worked With
Can’t remember names because the experience was so bad.
