Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,794 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 3,794 reviews

February 10, 2026

My service advisor was professional, knowledgeable, and genuinely attentive. They took the time to explain the work being done, answered all of my questions clearly, and kept me informed throughout the ent More

by CLAIRE_JULES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
Feb 10, 2026 -

City KIA of Greater Orlando responded

We’re pleased to hear your service advisor took the time to explain each step and kept you informed during your Kia Sorento visit. Clear, attentive communication is something we strive to provide. We look forward to assisting you again with your Kia.

February 10, 2026

Very attentive and provides excellent service Very attentive and provides excellent service. He is dedicated to his work and very kind. More

by Kikebricenov
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
February 10, 2026

Superb. Abel was very knowledgeable Abel was very friendly and made me feel like I was part of his family. I have a customer of Kia for many years and let no More

by MARISSALDRN
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
February 10, 2026

Excelente The young man who helped me was very attentive, quick, and efficient, and he explained the process that would be performed on the car very well. More

by DORYMAGY
Recommend Dealer
Yes
Employees Worked With
I Don't remember your name
Report | Print
February 10, 2026

Speechless. Absolutely incredible! My experience were more than great customer service assistance. It were a home coming welcoming! More

by gilesstanley1975
Recommend Dealer
Yes
Employees Worked With
Sammy
Report | Print
February 09, 2026

Everyone was very nice and professional. The free breakfast sandwich was a clutch surprise. My car was returned to me repaired and looking and smelling great. More

by Wholeeon
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Feb 09, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 09, 2026

The service was very good and Oscar was very helpful. The even washed my car afterwards 😊 More

by NAOMI.CHILDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Soler
Report | Print
Feb 09, 2026 -

City KIA of Greater Orlando responded

We appreciate your positive review and we are happy to hear that Oscar took great care of you and your automotive needs. If there is ever anything more that we may help you with, please do not hesitate to give u a call. Safe travels!

February 09, 2026

Good service and good personal working, nice you ride home while car is at shop, sometimes this spend several time there, More

by German Ramírez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Feb 09, 2026 -

City KIA of Greater Orlando responded

Thank you for calling out our shuttle option and the helpful service team. We’re glad your Kia Sorento is running smoothly and that the ride-home service eased the longer visits. We appreciate your feedback and hope to assist you again.

February 08, 2026

Fast service. Juan was friendly and helpful. We used the Lyft service provided by Kia. Overall great experience. More

by GMB
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Report | Print
Feb 08, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your five-star review of the service on your Kia Sportage. We’re pleased the fast turnaround and Lyft shuttle added convenience to your visit. We look forward to assisting you again with your Kia.

February 08, 2026

City KIA is the best. They fixed my problem with the rims right away and now the car looks brand new. More

by gj0
Recommend Dealer
Yes
Report | Print
Feb 08, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing that we could fix your rim issue promptly. We’re glad your Kia Sorento looks like new again.

1
2
...
380