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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,229 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,229 reviews

April 08, 2026

Appt was at 9am. Vehicle not pulled into the bay until 11am. The 2hr job took over 4hrs to complete. The entire time they tried to coerce my wife into unnecessar More

by Marty Hogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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April 08, 2026

The service was polite and helpful. Made the whole experience easy and a huge relief. More

by Hunter Wilfong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Apr 08, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting the polite and helpful service you experienced on your Kia Sportage. We’re happy we could make the process easy and bring you relief. We look forward to assisting you again.

April 08, 2026

Time and quality of attention and serve was awesome. The customer service was outstanding and professional More

by rinfante16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Bahnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Farley
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Apr 08, 2026 -

City KIA of Greater Orlando responded

We’re pleased to hear our team delivered prompt, attentive, and professional service for your Kia. Thank you for the five-star rating. We look forward to helping you again.

April 08, 2026

first of all I want to tell you that the service received yesterday was excellent and the protagonist was Mr. Josh who loved him and helpfully. His knowledge shows that he is looking for the best for the cli More

by rinfante16
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 08, 2026 -

City KIA of Greater Orlando responded

We’re delighted to hear the service on your Sorento Hybrid exceeded your expectations. Your comments about our team’s expertise, helpful guidance, and timely updates during your visit are truly appreciated. We’re grateful you chose Kia and look forward to assisting you again.

April 08, 2026

Sebastián Monsalve did a great job! Good attitude, patience, and understanding. He help us buy the new 2026 Kia Sorento S and we got the color we wanted and the features as well. Cat More

by CMONTENEGRO1788
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

City KIA of Greater Orlando responded

Catalina, it's great to hear that Sebastian and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new 2026 Kia Sorento S! Thank you for choosing City KIA of Greater Orlando!

April 08, 2026

Awesome. I have been a client for more than 10 years precisely because of the service More

by alexandra.vazquez
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 08, 2026 -

City KIA of Greater Orlando responded

Your loyalty over the past ten years means a lot to us. We appreciate your continued trust in our service for your Kia and look forward to welcoming you back many times to come.

April 08, 2026

Jay delivered the service expected and beyond. Was attentive, and worked on rectify the previous issues from another member. More

by Celiana.matos
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 08, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating. We’re pleased our attentive team resolved the previous concerns and delivered service beyond expectations for your Kia.

April 08, 2026

I had the best service, as soon as I arrived they greeted me and my tech was Josh. He was able to uber me home while I waited for my car to be fixed. More

by SIMONANGELA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 08, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star review. We’re glad our team welcomed you promptly and arranged a ride home while servicing your Kia K4. We appreciate your trust in our service.

April 07, 2026

Professional and pay attention to details Taking care of everything and with respect I will recommend him More

by sese27
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 08, 2026 -

City KIA of Greater Orlando responded

Your review for Tony will surely motivate them and our them to work diligently so that we always provide the 5 star service that our customers deserve. Thank you for your time and support, we hope to welcome you back for another attentive service experience!

April 07, 2026

He is professional and efficient Ihe can be a good reference for KIA Congratulations to him More

by sese27
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Apr 08, 2026 -

City KIA of Greater Orlando responded

Thank you for taking a moment to congratulate Tony for their professionalism. On their behalf, we invite you to come in anytime you need reliable automotive help.

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