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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,880 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,880 reviews

March 02, 2026

Excellent service and price They gave excellent service . Franz and everyone who helped us were great . They were excellent with their pricing too. More

by MAHMOODUHASSAN
Recommend Dealer
Yes
Employees Worked With
Franz Magnaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franz Magnaye
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March 01, 2026

Everything was smooth, well communicated and efficient Everything was smooth, well communicated and efficient and they got my car in and out same day on a weekend More

by vmmercan
Recommend Dealer
Yes
Employees Worked With
Dave
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Mar 01, 2026 -

City KIA of Greater Orlando responded

What a pleasure to hear our smooth, clear communication made your Kia Sorento service efficient. We’re glad we could complete your service on the same weekend day to fit your schedule. Thank you for the 5-star rating and we look forward to assisting you again.

March 01, 2026

Excelente Muy buena experiencia y excelente servicio. El señor franco fue muy amable y atento. More

by Gangelys
Recommend Dealer
Yes
Employees Worked With
Franco
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Mar 01, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with your Kia Sorento service visit. It’s great to know our team provided attentive and courteous support throughout. We look forward to assisting you again.

March 01, 2026

Very detail oriented and you can tell that they care about your satisfaction. overall great experience! More

by christinakhvistani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 01, 2026 -

City KIA of Greater Orlando responded

Hello, and thank you for sharing your feedback. We’re delighted our thorough approach and commitment to your satisfaction made servicing your Kia K5 seamless. We look forward to assisting you again.

March 01, 2026

I've been working with Anthony George as an advisor for the past 2 years. I really like to have him on my side helping me out every time I need to visit the dealership. Awesome service every time! More

by YUNIORBATISTA1113
Recommend Dealer
Yes
Employees Worked With
Anthony George
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Mar 01, 2026 -

City KIA of Greater Orlando responded

Thank you for the 5-star rating and for relying on our service team over the past two years. We’re glad your Kia always receives excellent care. We look forward to welcoming you back.

March 01, 2026

Daniel was great but my car was not washed, or detailed correctly. Before and after pics More

by Lsewnarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel, service
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March 01, 2026

Great customer service and car was done at the time given.! Very detailed on the service done to the vehicle.! More

by JAVIER.ZAPATEIRO
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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February 28, 2026

He understood what I was looking for, was very responsive and helped me all along the sales process, including the price negotiation. More

by vscoz
Recommend Dealer
Yes
Employees Worked With
Felipe
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Feb 28, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our team’s attentiveness and support during your search. We’re glad we could guide you through the process and negotiation to find the right Kia for you. Enjoy your Carnival and feel free to reach out with any questions in the future.

February 28, 2026

Excellent, great The experience I had was excellent, appropriate for a woman with no issues More

by chef_dagmar20
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 28, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive service experience. We’re glad our team made the process comfortable and straightforward. We appreciate you trusting us with your Kia and look forward to assisting you again.

February 28, 2026

They constantly make mistakes and are not careful. They broke my windshield while repairing my car More

by BRENDASAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Farley is great to work with. He is very professional and I always request Josh only
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