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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,937 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,938 reviews

March 11, 2026

Franco was extremely professional and was very courteous. He gave me all the information I needed to know about my car and explained everything in great detail. Customer service was top-tier. I would recomme More

by ERICA36117
Recommend Dealer
Yes
Employees Worked With
Franco
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March 11, 2026

I had a very good experience the other day when I brought my car in for service. My Service Manager was Jay and he was very detailed, informative and friendly. He kept me in the loop to provide updates of wh More

by michaelvecchioli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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March 11, 2026

On the 7th Saturday, I arrived 10 minutes early, was see 20 minutes after my appointment ( oil change, recall, and key programing) had to pick up my vehicle on the 8th Sunday at the dealership desk. And key More

by Fredcolon8
Recommend Dealer
No
Employees Worked With
Abel
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March 11, 2026

This is my 2nd time being helped by Job, he is a wonderful & respectful man. As usual very professional, brought to the table a great offer that I could not decline, and now I have a new 2026 Kia Sp More

by Mamina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Zapata (CSI), Joel (Finance)
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Mar 11, 2026 -

City KIA of Greater Orlando responded

Congratulations on your new 2026 Kia Sportage and for choosing Job’s expertise again. It’s great his professionalism and respect made the process effortless. Enjoy your Kia and let us know if you need anything.

March 11, 2026

I'm always taken care of when I bring my vehicle in for services Thank you for great customer service More

by dennistorey23
Recommend Dealer
Yes
Employees Worked With
Jc
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Mar 11, 2026 -

City KIA of Greater Orlando responded

Dennis, thank you for your positive review! Your safety and satisfaction are our top priorities, and we are glad that our team consistently takes great care of you and your automotive needs. Safe travels!

March 10, 2026

Easy and professional. Ahmad was a pleasure to work with he went the extra mile to help me get into the car I wanted. More

by NCLRBTCH
Recommend Dealer
Yes
Employees Worked With
Ahmad
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Mar 10, 2026 -

City KIA of Greater Orlando responded

We’re delighted the experience was easy and professional. It’s rewarding to know our team went the extra mile to help you secure the Kia Sportage you wanted. Thank you for choosing Kia and for your 5-star feedback.

March 10, 2026

Excellent Very professional, punctual, good communication What's that mean and take care of my car service very well and explain to me the work they have done More

by Kam
Recommend Dealer
Yes
Employees Worked With
Denial
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Mar 10, 2026 -

City KIA of Greater Orlando responded

Thank you for your kind words about our professional and punctual service on your Kia Telluride. We’re happy the communication and explanations met your expectations and we look forward to assisting with your vehicle’s future care.

March 10, 2026

Excellent communication and efficiency, as well as being very helpful. The best service at City Kia. More

by Hsilvaleo
Recommend Dealer
Yes
Employees Worked With
Derek
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Mar 10, 2026 -

City KIA of Greater Orlando responded

It’s fantastic to hear our communication and efficiency made a difference. We’re glad to have been helpful during your Kia service appointment. Thanks for awarding us five stars.

March 10, 2026

Thank you for the help and advice on the new car I really appreciate it More

by rebek_guzman.ewn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel muños
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Mar 10, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know that our guidance on your new Kia was helpful. Please reach out if any questions come up as you enjoy your vehicle. We appreciate you taking the time to share your experience.

March 10, 2026

I love everything about city Kia. This is my fourth’s car/suv purchasing from city Kia. Very kind and respectful More

by trusselnurse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

City KIA of Greater Orlando responded

It’s gratifying to welcome you back for your fourth Kia purchase and know our team treated you with respect. Your loyalty means a great deal. Enjoy your new Kia.

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