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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,748 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,748 reviews

February 01, 2026

They were very busy and don't have a lot of work stations for everyone, but the salespeople did a great job bouncing around. The were willing to do their best to make sure I was satisfied and happy when I le More

by H78THUMPER
Recommend Dealer
Yes
Employees Worked With
Patrick
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Feb 01, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 01, 2026

Very good experience. Anthony told me the work would take a while and offered a ride home and back to dealer once work was completed. Updates were sent. As always, everyon More

by bettyboop6803
Recommend Dealer
Yes
Employees Worked With
Anthony George
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Feb 01, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

February 01, 2026

Excellent customer service & communication The dealership went above & beyond my expectations especially for my first time doing an oil change More

by tony59284
Recommend Dealer
Yes
Employees Worked With
Josh farley
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Feb 01, 2026 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

February 01, 2026

Excellent Good Job, nice my visit yesterday The service and explanations were great, and they kept me informed the whole time the van was being serviced. More

by DADL2394
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
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February 01, 2026

Fantastic overall The staff was friendly and knowledgeable. It was a great experience Will be back More

by Ck-421
Recommend Dealer
Yes
Employees Worked With
Derek
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January 31, 2026

Excellent A very excellent and kind person, I’m very grateful A very excellent and kind person, I’m very grateful. ???? More

by emelynvelaz
Recommend Dealer
Yes
Employees Worked With
Juan
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Jan 31, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 31, 2026

Fast and excellent service Ver good experience. Nate was the best and I will send all my cars to him from now on More

by dsanchez19
Recommend Dealer
Yes
Employees Worked With
Nate
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Jan 31, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2026

The service was fast and the adviser was very helpful, friendly and knowledgeable. I had a very pleasant experience. More

by njc7290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2026 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

January 31, 2026

Amazing service Great costumer service. Attentive and easy to shop.. patrick raheem was amazing easy to talk to and great service More

by Titog723
Recommend Dealer
Yes
Employees Worked With
Y
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Jan 31, 2026 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2026

Como siempre, fueron muy educados y atentos a mis necesidades, sobre todo el agente que me atendió. Muchísimas gracias! More

by Whitesugarsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Jan 31, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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