Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,713 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 4,713 reviews

June 22, 2026

Very poor repair work. Repair work was poor which meant bringing the car back twice. More

by Lalkrfan23
Recommend Dealer
No
Employees Worked With
German, but the issue was with the repair not the service advisor.
Report | Print
June 22, 2026

I waited over 15 minutes for someone to check me in. The wait time at Kia is always so long. More

by MAHADEO_VALINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel L
Report | Print
Jun 22, 2026 -

City KIA of Greater Orlando responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. Please contact us directly, and thank you for choosing City KIA of Greater Orlando.

June 22, 2026

Good a little delayed this time and also I found that some of the under the engine cover are failing off or loose More

by alvarezandy89
Recommend Dealer
Yes
Report | Print
Jun 22, 2026 -

City KIA of Greater Orlando responded

Andy, We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 22, 2026

Everyone was very helpful. They fixed the issue quickly and in one day I appreciated that they checked everything and gave me a complimentary car wash. More

by soraya.cole
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Jun 22, 2026 -

City KIA of Greater Orlando responded

We are delighted to receive your review! Knowing the team was attentive and thorough while getting everything taken care of efficiently is exactly what we aim for. Please let us know if there is anything more we can do for you.

June 22, 2026

He was kind and very diligent. He was amicable and very easy to approach. Great guy More

by HLP0035
Recommend Dealer
Yes
Employees Worked With
Franco
Report | Print
Jun 22, 2026 -

City KIA of Greater Orlando responded

We are appreciative of you taking the time to share this! It's wonderful to hear such kind words about your experience. Should you need any assistance in the future, please don't hesitate to reach out.

June 22, 2026

Went out of their way to save me some money and make sure my tires got covered after a nail in tire replacement. Quick and seamless. Will come back. More

by mrmrb883
Recommend Dealer
Yes
Employees Worked With
Jonathon
Report | Print
Jun 22, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with us! It's great to hear the team went the extra mile to take care of you and get you back on the road without hassle. Our team looks forward to being your trusted destination for all your automotive care.

June 21, 2026

Abel took care of me right when I arrived and feel at home. I highly recommend working with Abel Cruz! He also kept me up to date through the process. More

by penajunior08
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
Jun 21, 2026 -

City KIA of Greater Orlando responded

Hearing that you felt at home when having your Kia serviced and received timely updates is wonderful. Thank you for sharing your recommendation and for the five-star review.

June 21, 2026

This is my second car I have bought there so you should know my answer to your question More

by CURTISCHRISTOPHER41
Recommend Dealer
Yes
Employees Worked With
Sebastian and edison
Report | Print
Jun 22, 2026 -

City KIA of Greater Orlando responded

Thank you for being a loyal customer! We truly appreciate your continued trust in us for your vehicle needs. Feel free to come back anytime you need our automotive help.

June 21, 2026

Been with Kianny for a few years now so glad to say that I love my Kia family More

by Cmp1997
Recommend Dealer
Yes
Employees Worked With
Patrick and Miles
Report | Print
Jun 21, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear you feel part of the Kia family after all these years. We appreciate the trust you place in our service department for your Kia Seltos. We look forward to supporting you on many more journeys.

June 21, 2026

It took a long time for me to get my car back, but other than that things were fine Mr. Anthony George offered me a breakfast coupon. The sandwich was good. More

by J.BURGESS429
Recommend Dealer
Yes
Employees Worked With
Anthony George
Report | Print
Jun 21, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback and for choosing us for your Kia service. We apologize for the extended wait and appreciate your patience. We’re glad you enjoyed the breakfast coupon and the sandwich.

1
2
...
472