Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,698 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Contact Dealership
View Awards

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

Showing 4,698 reviews

June 20, 2026

Very kind, I felt like an important customer, she quickly and thoroughly explained everything related to my vehicle's service. More

by Sandrapduque
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
June 20, 2026

It was a very good experience. Both Orlando and Julio understood what we needed. They were very helpful More

by CAYAMI
Recommend Dealer
Yes
Employees Worked With
Orlando and Julio
Report | Print
June 20, 2026

The service at City Kia Center Orlando was excellent. I was kept informed throughout the entire service process with timely updates on my vehicle’s status. Juan was very attentive, professional, and took More

by kennyelement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
June 19, 2026

I had a great experience, and Jay was very kind Everything was good Thank you for everything you guys did More

by marliz.oliveras
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
June 19, 2026

My experience was pleasant and informative. Patrick was very helpful and took care of alot of details More

by arthur_ddy
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Jun 19, 2026 -

City KIA of Greater Orlando responded

We appreciate your feedback and are delighted your experience was both pleasant and informative. Our team is glad we could handle all the details smoothly. Congratulations on your new Kia and enjoy the ride.

June 19, 2026

My experience was pleasant and the employees were very professional The employees were helpful and went out of their way to help me More

by arthur_ddy
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jun 19, 2026 -

City KIA of Greater Orlando responded

Thank you for trusting us with your Kia Sorento service. We’re glad our team was professional, helpful, and went above and beyond to assist you. We look forward to serving you again.

June 19, 2026

Tried to charge me for things that I did not get done/need and did my oil change but did not reset the sensor in my car so now I will have to go back to get it redone More

by LASERSABINE
Recommend Dealer
No
Report | Print
June 19, 2026

Friendly no pressure Very clean Very knowledgeable Works with you Treat you like a family More

by Highlow711
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Jun 19, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team created a friendly, no-pressure atmosphere in a clean setting and offered knowledgeable support for your Kia. We appreciate you mentioning how welcomed you felt like part of the family and we look forward to helping you again.

June 19, 2026

Address ac issues . Fixed quick and was respectful unlike previous times ! Better experience More

by Longboarder45
Recommend Dealer
Yes
Employees Worked With
Johnathan
Report | Print
June 19, 2026

Service advisor very helpful. Very respectful. Wait time was okay. Waiting room was very clean. More

by starlight4433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain cain
Report | Print
Jun 19, 2026 -

City KIA of Greater Orlando responded

We’re delighted our service advisor provided helpful and respectful support during your visit. It’s great that the wait time met your expectations and that our waiting area was clean while servicing your Kia Sportage.

1
2
...
470