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City KIA of Greater Orlando

Orlando, FL

4.4
3,028 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,028 reviews

November 04, 2025

Joe and Alex are great. The tender to my needs. A little shortfall in communication and I'm still waiting on a follow date to finish the job. More

by Jonathandavidosorio
Recommend Dealer
Yes
Employees Worked With
Joe and Alex
Nov 04, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback. Please don't hesitate to reach out to us directly if you need further assistance. We are always happy to help!

November 04, 2025

Perfect deal. Great staff very professional. Orlando took good care of us. Then Charlie also helped us. Finally with Joseph More

by SHORTYROCKCM54
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 04, 2025

Very organized. communication understanding very helpful Josh was great he communicated with me step by step was very helpful and answered all my questions. More

by giftedcreations777
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 04, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 04, 2025

Thank you great service and work thanks Franco for the good service good job everyone More

by MANUEL.RIVERA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Franco papagno
November 04, 2025

Peaceful It was great experience, well deserved, on time and great care It was great experience with Franco, well informed, on time and great care and well deserved More

by Alwin
Recommend Dealer
Yes
Employees Worked With
Franco
November 04, 2025

Very comfortable waiting room and constant communication. Great service and they clean and wash the car. More

by MAG
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh service department
November 04, 2025

Everyone was really nice. This was one of the least painful purchases I've made from a dealership. The only thing I didn't like was the sales manager telling me that the city More

by Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2025

My experience at city Kia of Great Orlando was amazing. All the staffs are very helpful and know how to answer questions correctly and they have the patience. More

by Mariuxi.b7
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Giovanni Cobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
November 03, 2025

Josh was excellent in his role. My only concern was a few scratches on the hood , maybe from the technician. More

by CARMINAC64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenard
Nov 03, 2025 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

November 03, 2025

My experience with the dealership was positive overall. The staff was professional, friendly, and attentive throughout the process. They explained everything clearly, answered my questions, and made the pu More

by indiraavila88
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 03, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

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