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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,816 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,816 reviews

February 16, 2026

Good service and treatment for buyer Very friendly and attentive to the customer They answered all my questions More

by PUERTORICO1224
Recommend Dealer
Yes
Employees Worked With
Ahmad suid
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February 16, 2026

Everything went very smooth and easy and quickly. It didn't take as long as I expected it to.And everyone was genuinely nice. More

by COPPS-LLC
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samer Ezzi
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Feb 16, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing your used Kia Niro. Samer and our team are pleased the process felt effortless and efficient. It’s great to know our staff made you feel welcome.

February 15, 2026

Attentive, friendly, and helpful. And excellent service. Highly professional customer service and excellent maintenance follow-up. Very satisfied with all aspects of the dealership. M More

by Vivian_morales263
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Feb 16, 2026 -

City KIA of Greater Orlando responded

Thank you for acknowledging our team’s attentive, friendly assistance and thorough maintenance follow-up for your Kia Seltos. We’re delighted you were pleased with the service experience. We look forward to caring for your Seltos again.

February 15, 2026

Everyone is nice and helpful. Josh was attentive to my concerns Thank you City Kia More

by cyberdetour
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Feb 16, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team was helpful and attentive to your concerns during your Kia Telluride service. We look forward to supporting you again. Thank you for the five-star review.

February 15, 2026

Competent team of professionals that care about the satisfaction of the customer and communicate well More

by PMACHESKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 15, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our team’s communication and care during your Kia Telluride service. We’re pleased to have met your expectations with professional attention. We look forward to assisting with your vehicle needs again.

February 15, 2026

Grate customer service and excellent mechanic work done on my car thank you so much More

by kyleandbrea1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 15, 2026 -

City KIA of Greater Orlando responded

We’re thrilled to hear our team delivered excellent service on your Kia Forte. Thank you for sharing your experience and trusting us with your vehicle.

February 15, 2026

I took it in for a recall service and then I get calls about trading in my vehicle and recommend stuff that needed to be done i understand that is you're line of work but that is not why I dropped my vehi More

by firemanglen713
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 15, 2026 -

City KIA of Greater Orlando responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 14, 2026

Excelente servicio recibi de la persona que me atendió y fue muy acogedora la espera en la sala de espera More

by aybarjua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz Veliz
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Feb 14, 2026 -

City KIA of Greater Orlando responded

We appreciate your kind words about our service and the coziness of our waiting area. It’s great to know our team took such good care of you during your Kia Sorento service. We look forward to assisting you again.

February 14, 2026

Service was great. Comfortable waiting area. Anthony was great! Would come back for all my services. More

by Paulamgl
Recommend Dealer
Yes
Employees Worked With
I think it was Anthony
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Feb 14, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting the comfort of our waiting area and the quality of our service. We’re pleased our team could assist you so well. We appreciate your trust in us for your Kia Sportage and look forward to your next service visit.

February 14, 2026

My service took 9 hours . things specifically my dash camera and baby camera were unplugged but not my charger that was plugged into the same outlets . More

by Angelieze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
óscar
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