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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews
Call Dealership (855) 791-3984
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9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

September 14, 2026

City kia is complete xxx. Their service department is complete trash. The service manager doesn't know his xxx from his elbow. Literally messed up my brand new K4 when fixing More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whole service department
Print
August 18, 2026

Dealership very nice staff and very clean place. They were very helpful and make you feel comfortable More

by eac7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
Print
Aug 19, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing how clean the dealership was and how the helpful staff made you feel comfortable throughout your visit. Please let us know if there is anything more we can do for you.

August 16, 2026

Great customer service , goes above and beyond , I needed a quote for a Mirror reflector and he got it for me More

by Kerri71982
Recommend Dealer
Yes
Employees Worked With
AG
Print
Aug 17, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing how he went above and beyond to get you a quote for your mirror reflector. We're glad we could help and welcome you to reach out to us anytime.

August 13, 2026

Smooth and the service guy was very communicative They provided a ride home for me since it was going to take a few hours to complete my service More

by yl23grant
Recommend Dealer
Yes
Employees Worked With
Franco papagno
Print
Aug 17, 2026 -

City KIA of Greater Orlando responded

Thank you for the 5 star review! We are glad to hear that Franco provided communicative service and made your visit more convenient with a ride home. We look forward to seeing you again!

August 12, 2026

Great From start to finish it's very customer service oriented which is a plus and they keep us informed of time and other services and definitely free breakfast it's a plus lol cuz we have to wait a lit More

by Nayday617
Recommend Dealer
Yes
Print
Aug 13, 2026 -

City KIA of Greater Orlando responded

Thank you for the kind words! We are glad you enjoyed our customer service and the breakfast amenities while you waited. We look forward to seeing you again!

August 12, 2026

Great Custumer service from start to end Very detailing about the process and always keep me updated about my vehicle. More

by JUAN.REYES.ZORRILLA
Recommend Dealer
Yes
Employees Worked With
He's Dominican
Print
Aug 12, 2026 -

City KIA of Greater Orlando responded

Thank you for the kind words on the great customer service you received from start to end, staying detailed about the process and keeping you updated on your vehicle throughout. Please let us know if there is anything more we can do for you.

August 11, 2026

They took care of us really well. My vehicle was ready a lot quicker than expected and the service was top notch. More

by marknme913
Recommend Dealer
Yes
Employees Worked With
Franco
Print
Aug 11, 2026 -

City KIA of Greater Orlando responded

Our team is pleased we could have your Kia Forte ready sooner than expected. Hearing that you found our service outstanding means a lot to us.

August 11, 2026

5 Excellent, the agent explaining everything good job I recommend that agent Good Recommend Surprise More

by Ronny
Recommend Dealer
Yes
Employees Worked With
5
Print
Aug 11, 2026 -

City KIA of Greater Orlando responded

Hearing that our agent explained everything clearly and that you felt pleasantly surprised means a lot to our service team. We appreciate your recommendation and are here whenever your Kia Sorento needs service.

August 10, 2026

Abel provided above and beyond service that wilm make us definitely come back again and recommend it More

by Cfrf0682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Print
Aug 11, 2026 -

City KIA of Greater Orlando responded

Knowing that you felt our service went the extra mile means a lot to our service team. We’re glad you’ll choose us again for your Kia K5 and appreciate your recommendation.

August 10, 2026

Daniel is professional, nice worker. Daniel explained very clearly what needed to be done for my car. He arranged a ride for me to and from the shop. My car was washed. It was very nice. More

by LYUDMYLA_KAMENKOVA
Recommend Dealer
Yes
Employees Worked With
Daniel
Print
Aug 10, 2026 -

City KIA of Greater Orlando responded

Clear communication and convenience are at the heart of how our service department operates. Knowing we could explain the work clearly, arrange rides for you, and return your Kia Sportage washed with no wait is truly rewarding. Your kind words and five-star rating mean a great deal to us.

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