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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
3,900 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,900 reviews

March 05, 2026

Enjoyed coming to service dept was greeted, informed my advisor Joshua Farley would be assisting More

by SUZETTEPSALMS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Farley
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Mar 05, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star review. We’re pleased you felt welcomed and knew exactly who would assist you. We appreciate you trusting us with your KIA Sorento and hope to see you again.

March 04, 2026

An excellent service dealership consistently provides friendly staff, fast communication, honest pricing, quality repairs, and a smooth, stress-free customer experience from start to finish. More

by Jose Lopez Gines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
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Mar 04, 2026 -

City KIA of Greater Orlando responded

Jose, we appreciate your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We hope you continue to choose us for all of your future automotive needs.

March 04, 2026

The best dealer And the best Customer service Excellent Job Awesome The best dealer Good More

by leoroxy7476
Recommend Dealer
Yes
Employees Worked With
Daniel la de oro
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Mar 04, 2026 -

City KIA of Greater Orlando responded

We’re delighted our team delivered outstanding service for your Kia Sportage. Thank you for praising our customer care and awarding us a five-star rating. We look forward to assisting you again.

March 04, 2026

Excelente service gran oferta me gusta casi todos los models los muchachos realmentw t ayudar en la compra More

by KAMILMUNIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

City KIA of Greater Orlando responded

Thank you for praising our service and the selection of Kia models. We’re glad our team could guide you through your purchase. We look forward to welcoming you back in Orlando.

March 04, 2026

Excellent service. Daniel was very knowledgeable and concerned about my car maintenance. I will recommend City Kia to all my friends. More

by EDMIAN1964
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro. The best advisor.
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Mar 04, 2026 -

City KIA of Greater Orlando responded

We’re thrilled our knowledgeable team took such great care of your Sportage during its maintenance. It’s rewarding to know you felt well supported throughout the service. Thank you for recommending us to your friends.

March 03, 2026

Josh represents what I expect when I bring my car in for service. He has renewed my faith in city Kia More

by pat.harten
Recommend Dealer
Yes
Employees Worked With
Josh. He was outstanding
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Mar 03, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating. It’s great to hear our service team renewed your trust in Kia. We look forward to caring for your vehicle again.

March 03, 2026

Very busy place well organized for all the employees at the dealership. Great place to visit More

by Williampatterson381
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 03, 2026 -

City KIA of Greater Orlando responded

We appreciate your five-star rating and are glad you found our team organized despite the busy environment. It’s great to know your Kia Sorento service visit was positive. We look forward to assisting you again.

March 03, 2026

The quickly diagnosed my issue. Provided a rental. Drove me to get things from my other car and were helpful and courteous. More

by TARASNEWLIFE
Recommend Dealer
Yes
Employees Worked With
Franco
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Mar 03, 2026 -

City KIA of Greater Orlando responded

We’re glad our team quickly diagnosed the problem, arranged a rental, and provided a ride so you could pick up items from your other vehicle. It was a pleasure assisting with your Kia Sorento service and we’re ready to help in the future.

March 03, 2026

Great service. Kept in touch with delays. Provided a loaner car so I could get to and from work. All around great service. More

by Paulamgl
Recommend Dealer
Yes
Employees Worked With
Franco
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Mar 03, 2026 -

City KIA of Greater Orlando responded

Thank you for noting how we kept you informed throughout the service. We’re glad the loaner vehicle helped you stay on schedule while we worked on your Kia Sportage. We appreciate your feedback and look forward to helping you again.

March 03, 2026

Great service. Thank you, so very much!Send me an UBER to pick me up an drop me off too. More

by ARACELIS.HERRERA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not have the names on hand.
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Mar 03, 2026 -

City KIA of Greater Orlando responded

We’re delighted to hear you enjoyed the service on your Kia Soul. Thank you for your kind words. Please ask your service advisor about our available transportation options for your next visit.

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