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City KIA of Greater Orlando

Orlando, FL

4.5
4,588 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,588 reviews

June 10, 2026

Felicitaciones a Jay estuvo a la altura de mis necesidades, gracias excelente trabajo un abrazo muy cordial More

by OMERVIN_P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Tejedor tremenda persona siempre atento
Jun 10, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with our service team. We’re delighted we were able to meet your needs during your Kia Sportage service. Please let us know if there’s anything else we can assist you with.

June 10, 2026

Me gustó el trato que me dieron y lo rápido que me a probaron mi guagua, Orlando excelente vendedor . More

by Carmen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

City KIA of Greater Orlando responded

¡Qué buena noticia que Orlando pudo hacer el proceso tan ágil! Nos alegra saber que se sintió bien atendido y que la aprobación de su guagua fue rápida. ¡Que disfrute mucho su nuevo vehículo!

June 09, 2026

English is the primary language in America. I was born here and I speak English. Insulting to give me a video in a foreign language of the hood up on my car and the mechanic giving probably gre More

by brookergator
Recommend Dealer
Yes
Employees Worked With
AG
Jun 10, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 09, 2026

I wasn't told about the special you guys had on tires and I purchased four tires More

by ktaylor19981
Recommend Dealer
Yes
Employees Worked With
Edwin
Jun 10, 2026 -

City KIA of Greater Orlando responded

We appreciate you choosing us for your tire purchase! We're sorry to hear you weren't made aware of the special. Please don't hesitate to reach out to us directly and we'd be happy to assist.

June 09, 2026

I had recalls on my vehicle so I brought it in they we fast with the recalls More

by Lorperez7
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 09, 2026 -

City KIA of Greater Orlando responded

Thank you for bringing your Kia in for recall service. We’re glad we could take care of those recalls quickly. Please let us know if there’s anything else we can help you with.

June 09, 2026

Even though the waiting period was a little longer than expected the personal attention from Anthony George was optimun More

by HOMEGOODS4SALE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Jun 09, 2026 -

City KIA of Greater Orlando responded

Thank you for the 5-star review and for sharing your feedback. We appreciate your patience during the wait and are pleased our service team provided the personalized attention you expected for your Kia Sportage.

June 08, 2026

Everyone was very friendly and helpful and got me into a new vehicle. I'm very happy More

by KEISHAAA92
Recommend Dealer
Yes
Employees Worked With
Juan Sabogal
Jun 08, 2026 -

KEISHAAA92 responded

Juan was amazing and explained everything to me & got me into a new Kia .

Jun 10, 2026 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing City KIA of Greater Orlando.

June 08, 2026

It took over 3 1/2 hours for an oil change. Service dept blamed Toyota for parts delay , but the appointment was made well in advance and the filter should have been there . When I bought the c More

by pel05661
Recommend Dealer
No
Jun 08, 2026 -

City KIA of Greater Orlando responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We would like to speak to you to see how we can resolve your concerns with our dealership. Please contact us at the dealership and ask for the service manager.

June 08, 2026

They always return the car to me with the A/C blasting—turned on full—and the radio volume cranked up to a different station; that’s a sign they’re working with the A/C running, and I’ve mentione More

by Yuramis.torres
Recommend Dealer
No
Jun 08, 2026 -

City KIA of Greater Orlando responded

Yuramis, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. Please reach out to us at your convenience. Thank you for your time.

June 07, 2026

Tony was excellent and helped me with all my needs, he is one of the most amazing service attendant in Kia center👍👍👏 More

by MARIENCUELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony an
Jun 07, 2026 -

City KIA of Greater Orlando responded

Thank you for trusting our team with your Kia Seltos service. We’re thrilled our service center met your needs so well and hope to assist you again soon.

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