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City KIA of Greater Orlando
Orlando, FL
3,706 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,706 reviews
January 28, 2026
Good Tuve una buena experiencia y fue rápido el servicio No quiero El servicio fue rápido, adecuado y me entregaron mi carro y las recomendaciones gracias No quiero El servicio fue rápido, adecuado y me entregaron mi carro y las recomendaciones gracias More
by Juanjmalaverv
Verified CustomerEmployees Worked With
Johnatan
January 27, 2026
City Kia is by the best dealership to work with. They offer fantastic service with such friendliness. They are prompt and always make us feel like family. We have purchased multiple vehicles from They offer fantastic service with such friendliness. They are prompt and always make us feel like family. We have purchased multiple vehicles from them and will always go back. They also have great pricing for service!! Thanks City Kia!! More
by TASHADEMII24
Employees Worked With
Other Employees :
Anthony in Service and Joe in Motor Sports!!
January 27, 2026
Jason was very attentive and thoughtful and he kept me in the loop of how long my car was going to take and he checked in with me to assure me that the vendor taking care of my scratched rim has arrived and the loop of how long my car was going to take and he checked in with me to assure me that the vendor taking care of my scratched rim has arrived and had my car being serviced , I love the Great customer service that is always offered by City Kia, I will definitely return More
by JSEANIOR
Employees Worked With
Jason Torres
January 27, 2026
I waited too long for my car to be serviced. I was told it would take about 2 1/2 hrs. to complete the service. 5 hrs. later I was still there. I was told it would take about 2 1/2 hrs. to complete the service. 5 hrs. later I was still there. More
by JOSEPHTIRICO73
Employees Worked With
Daniel
January 27, 2026
Excelente trabajo, atención súper rápida y genial junto con el trato, evacuaron todas las dudas y además en español con el trato, evacuaron todas las dudas y además en español More
by GOMEZNIETO197
Employees Worked With
Yo pedí que me atendiera el mismo muchacho de la primera ves
January 27, 2026
Very courteous and clean atmosphere, hospitable and eager to please. Very good service, please. With the service. We'll continue to recommend people that come to City Kia of Orlando to please. Very good service, please. With the service. We'll continue to recommend people that come to City Kia of Orlando More
by Lesounds
Employees Worked With
Mr. Anthony George
January 26, 2026
it was very simple. felt like i was understood and heard it was avery simple and easy to work with wilfren. i felt understood and heard. felt like i was understood and heard it was avery simple and easy to work with wilfren. i felt understood and heard. More
by VICTORMALOPONCE1
Employees Worked With
wilfren
January 26, 2026
The staff is helpful however they tend to forget minor things. For example, I’ve come for oil change and on multiple occasions they don’t reset the meter. To reset they expect me to come back in. I live t things. For example, I’ve come for oil change and on multiple occasions they don’t reset the meter. To reset they expect me to come back in. I live too far for that. Plus they don’t fill gas or detail the car for the surveys like they say they will. For me, if you say you will do something I expect it to be done. I shouldn’t have to ask if it’s apart of your procedure. They keep the car all day and you still have to question if certain things have been done. I feel I should be able to trust the tech to follow through without having to question them. Also the reception for service there always seems to be a language barrier which makes it difficult to schedule or get assistance. I’m hoping these things will be fixed in the near future for a better experience. More
by rstrigs47
Employees Worked With
