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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
2,766 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,766 reviews

October 10, 2025

Don’t have to Pay the serviced, but the Problem, I waited almost 6 hrs to get approval to replaced My damaged tire. More

by FREDELBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2025 -

City KIA of Greater Orlando responded

Fred, We are delighted to hear that your vehicle experience was pleasant just has an issue with the service duration. We understand your concerns and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

October 10, 2025

Josh is awesome . I appreciate him and he’s the reason I keep coming to Kia greater Orlando . There should be more service advisors like him. Thank you More

by JOHNNYINKTATTOOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh service advisor
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Oct 10, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Oct 10, 2025 -

City KIA of Greater Orlando responded

Johnny, Thank you for spreading the word about the great service you received at- City Kia. Josh is a great asset to our team and will be happy to hear about your positive experience. We look forward to seeing you the next time your car needs service.

October 10, 2025

The whole experience was excellent, this was my first time buying a new car on my own! More

by SCANLONCHAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2025 -

City KIA of Greater Orlando responded

Chad, Congratulations on your new vehicle. Thank you for spreading the word that our dealership makes the car buying process easy and fun!

October 10, 2025

Abel and Josh were very attentive and efficient in their service. Josh always goes above and beyond to make sure my visit goes seamlessly and I appreciate that. Great job guys! Amazing service. More

by tllara1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Abel and Jay in service
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Oct 10, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review. We are delighted to hear that your experiences with Abel and Josh has been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.

October 10, 2025

Fue un servicio muy eficiente pues salí bien temprano del dealer , solamente estuve una hora , salí muy contenta!! 😁 More

by RHINA1029@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Oct 10, 2025 -

City KIA of Greater Orlando responded

Rhina, Nos alegra mucho saber que su servicio es rápido y eficaz. Nos esforzamos por complacer a todos nuestros clientes, por lo que cada historia de éxito nos llena de satisfacción. Gracias de nuevo y esperamos verlos pronto.

October 10, 2025

Tony was the best. He kept us informed all day. We will use this service again More

by leslieclemons92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 10, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2025

Made me satisfied with the service i was given. Let me know how long it would take to be done and filled my tank up. More

by KELVINREYNOLDS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Oct 10, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

October 10, 2025

Good customer service from Felipe, he helped as with my new car and made the process easier. More

by MARCELLATR2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 09, 2025

Josh Farley was so kind, efficient and helpful. He made sure I was okay and kept me informed! Highly recommend. More

by yesiam3100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Oct 09, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 09, 2025

Oscar and team great Attentive to our needs Kept informed on the progress with the repairs More

by sshell1240
Recommend Dealer
Yes
Employees Worked With
Recall service
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Oct 09, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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