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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
3,258 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,258 reviews

December 04, 2025

Excellent service, very friendly and their waiting room is very pleasant. All the advisors are very friendly, the service is top-notch, all the spaces are comfortable, and the attention is unbeatable. Than More

by Fabioamuriel17
Recommend Dealer
Yes
Employees Worked With
Juan castillo
Report | Print
Dec 04, 2025 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

December 04, 2025

They are always in point. And my agent was very helpful. I am definitely going back More

by SMURFDIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Bahnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aury De la Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Anil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willians Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Cobo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 03, 2025

5-Star customer services provided by Juan Castillo at the Service Department and Maintenance Team More

by dazmanjr98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo-Service 5stars
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Dec 03, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

Dec 03, 2025 -

City KIA of Greater Orlando responded

On behalf of Juan, we thank you for this 5 star rating! Him and our service team are here to help you with your vehicle care so don't hesitate to reach out if you need our help again.

December 03, 2025

EVERYONE WAS KNOWLEDGEABLE AND ANSWERED ALL OF MY QUESTIONS. EASY TO WORK WITH. GREAT CUSTOMER SERVICE AND I'M LOOKING FORWARD TO USING CITY KIA FOR MY MAINTENANCE AND REPAIRS. More

by GMANDICHAK1
Recommend Dealer
Yes
Employees Worked With
JOBE
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Dec 03, 2025 -

City KIA of Greater Orlando responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City KIA of Greater Orlando.

December 03, 2025

Franco fue una excelente persona me atendió y me explicó muy bien todo lo que se le realizó al vehículo More

by HAMILTONPRIETOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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Dec 03, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 03, 2025

Nate provided exceptional customer service, demonstrating professionalism and offering clear explanations for all the work required on my vehicle. More

by FGONZALEZ9I6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Dec 03, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2025

Franco tiene excelente Atencion al cliente. . muy buen servicio, super recomendado, buen tiempo de espera More

by Karlagcs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Servicio
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Dec 03, 2025 -

City KIA of Greater Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing City KIA of Greater Orlando, we look forward to having you as a valued customer for many years to come!

December 03, 2025

Excellent, efficient and knowledgeable service. Definitely my go to now. Extremely seamless and fast process. More

by VAROONRAMESAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2025 -

City KIA of Greater Orlando responded

Here at City KIA of Greater Orlando, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 03, 2025

He knowledgeable and friendly Provide great service responded on time got the car service quicker than expected More

by MAYRAR2013
Recommend Dealer
Yes
Employees Worked With
Derek hey
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Dec 03, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 03, 2025

We had multiple experiences at City Kia. In the Service Department Derek went out of his way to assist me in resolving my issues as my battery discharged over the weekend. My husband also pu More

by LDEE333
Recommend Dealer
Yes
Employees Worked With
Derek Hey
Report | Print
Dec 03, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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