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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,835 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,835 reviews

July 19, 2026

He delivered as promised. German was very friendly and courteous. He was kind and professional. More

by tiggaa529
Recommend Dealer
Yes
Employees Worked With
Germaine
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Jul 19, 2026 -

City KIA of Greater Orlando responded

Thank you for letting us know we delivered as promised during your Kia Sportage service. We’re pleased our team was friendly, courteous, and professional throughout your visit. We look forward to helping you again.

July 19, 2026

Prompt. Relaxed atmosphere. Thorough. I was very pleased with my experience and service with City Kia and my service advisor, Daniel. More

by Mihorton56
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 19, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear you felt comfortable and that our team provided thorough care for your Kia. We’ll be sure to share your praise with the service advisor. Thank you for choosing us, and we look forward to helping with your Kia again.

July 18, 2026

The dealership took car of both my car and me. Franco goes the extra mile to make sure I get updates on the progress of the work being performed and making sure I'm content with the service I rece More

by Alex
Recommend Dealer
Yes
Employees Worked With
Franco
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Jul 18, 2026 -

City KIA of Greater Orlando responded

Thank you for trusting us with your Kia Niro service. We’re glad our team kept you updated on the progress and made sure you were comfortable throughout the visit. It’s great to know you felt well cared for and we look forward to helping you again.

July 18, 2026

Jay and the team were very helpful. They went beyond what I expected to identify and resolve the issue. More

by PROTECHFRED
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 18, 2026 -

City KIA of Greater Orlando responded

It’s great to know our team exceeded your expectations resolving the issue with your Kia EV9. Thanks for sharing your feedback, and we look forward to helping you again.

July 18, 2026

I was forced to change filter however I declined it through the automatied phone call More

by Armiagenedi
Recommend Dealer
No
Employees Worked With
Anthony
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July 17, 2026

Great service everytime! ! Daniel makes sure all my needs are taken care of. Thank you Daniel More

by herbert_mcduffie
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 18, 2026 -

City KIA of Greater Orlando responded

We’re glad to know our team consistently addresses your needs when you bring in your Kia. Knowing we provide the reliable service you expect is rewarding. We look forward to assisting you again soon.

July 17, 2026

Excellent customer service and diligent employees I appreciate the care I see the employees give people. They make me feel comfortable to speak and ask questions. The quality of work is also very good. More

by MASSIELESCANO
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 17, 2026 -

MASSIELESCANO responded

I bought a car a here. I get my maintenance here, and when I am ready for a new car, I will be returning back. Amazing team of people who get the job done and provide great service.

Jul 19, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 17, 2026

From moment he introduce himself I was at ease. He listen to my concerns and he reassured me that everything was gonna be taken care of and he will keep in contact with me and give me updates. More

by Mselamaj1
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 18, 2026 -

City KIA of Greater Orlando responded

Thank you for entrusting us with your Kia Carnival. It’s great to know our team listened to your concerns and kept you informed every step of the way. We look forward to assisting you again in the future.

July 17, 2026

Great job and staff as always. Paying thru the phone is convenient. The cleaning crew is good. Could have vacuumed the back of the inside of the car. Never even looked in there. Al More

by Reubenbivins
Recommend Dealer
Yes
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Jul 19, 2026 -

City KIA of Greater Orlando responded

Thank you for review. Please don't hesitate to reach out to us directly if you need further assistance, we are always happy to help here at City KIA of Greater Orlando.

July 17, 2026

He was very personable, kind, and gave me amazing service and explained everything to me clearly. Really nice guy ! More

by mdior305
Recommend Dealer
Yes
Employees Worked With
jonathan
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Jul 17, 2026 -

City KIA of Greater Orlando responded

What a pleasure to hear that our team provided personable, kind service and clear explanations during your Kia Forte service. We appreciate your compliments and look forward to serving you again.

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