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City KIA of Greater Orlando

Orlando, FL

4.5
3,761 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,761 reviews

February 04, 2026

The staff was courteous and polite. The service was excellent. The gentleman whom handled my service needs to be commended. I can say your company exceeded my expectations. More

by Timwill0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coronado
Feb 04, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our team treated you with courtesy and delivered excellent service for your Kia Telluride. We’ll be sure to pass along your commendation to the gentleman who assisted you. Thank you for trusting us and we look forward to helping you again.

February 03, 2026

Good and excellence service Good service and very helpful with appointments Excellent service 100 ?? More

by JORGE.FERNANDEZ67
Recommend Dealer
Yes
Employees Worked With
Anthony George
Feb 03, 2026 -

City KIA of Greater Orlando responded

We appreciate the five-star rating and your comments about our excellent service and helpful appointment process. It’s great to know our team made scheduling and service smooth for your Kia. We look forward to supporting you with any future maintenance needs.

February 03, 2026

Amazing customer service, fast and easy. Kind and understanding people, this is best dealer in Florida More

by DIEGOMACHADO_26
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Manuel Muñoz
Feb 03, 2026 -

City KIA of Greater Orlando responded

Receiving feedback about our efficient Kia service and caring team is genuinely rewarding. We’re grateful you found the process smooth and felt welcomed by our staff. Thank you for recognizing us as one of Florida’s top Kia dealerships.

February 03, 2026

This was the best car buying experience I have ever had. Sammy was informative and made the experience pleasant!!! More

by Musicmajor44
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear we delivered the best car buying experience you’ve ever had. Samer appreciates your kind words about his informative and pleasant approach. Enjoy every mile in your Kia Sportage!

February 03, 2026

Joshua Farley and Wilfrenk Tejodor are very helpful and accommodating employees of city Kia! They helped me making my walk in appointment 2/2/2026. The service was awesome and best thing is they put full t More

by ALEXIS_ALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Farley is a 5 star
Feb 03, 2026 -

City KIA of Greater Orlando responded

We’re pleased Wilfrenk ensured your walk-in appointment went smoothly. It’s great that the Sportage service and full tank of gas exceeded your expectations. Thank you for your 5-star feedback and have a blessed day!

February 03, 2026

The loud rock music made it almost impossible to hear our sales man despite his request to turn it down. The sales room feels crowded and dark. More

by Terry Graber
Recommend Dealer
Yes
Employees Worked With
Miguel Santiago
February 03, 2026

Excellent and fast service Fantastic job Beautiful work Customers service amazing I recommend to everyone More

by Walter Duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
Feb 03, 2026 -

Walter Duran responded

Excelente

Feb 03, 2026 -

Walter Duran responded

Si

Feb 03, 2026 -

Walter Duran responded

Si

Feb 03, 2026 -

Walter Duran responded

Si

Feb 03, 2026 -

Walter Duran responded

Si

Feb 03, 2026 -

Walter Duran responded

Si

Feb 03, 2026 -

Walter Duran responded

Si

Feb 03, 2026 -

Walter Duran responded

Excelente

Feb 03, 2026 -

Walter Duran responded

Ok

Feb 04, 2026 -

City KIA of Greater Orlando responded

Walter, thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Feb 04, 2026 -

Walter Duran responded

Thanks

Feb 04, 2026 -

Walter Duran responded

Yes

Feb 04, 2026 -

Walter Duran responded

Ok

Feb 04, 2026 -

Walter Duran responded

Thanks

Feb 04, 2026 -

Walter Duran responded

Thanks

Feb 04, 2026 -

Walter Duran responded

Can do it

Feb 04, 2026 -

Walter Duran responded

I don’t know

Feb 04, 2026 -

Walter Duran responded

You can do it

February 03, 2026

I appreciated that they took care of what was wrong with my car, got me in a rental vehicle and kept me updated More

by Christa.sweigart
Recommend Dealer
Yes
Employees Worked With
Josh Farley
Feb 04, 2026 -

City KIA of Greater Orlando responded

Christa, thank you for sharing your positive experience with us. We are glad that our team got your automotive needs taken care of and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 03, 2026

Attentive and professional Anthony did an outstanding job, he was attentive and patient with us. He ensured we were taken cared of and that we were provided with the best options. We were offered the cou More

by marcanozwinda
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 04, 2026 -

City KIA of Greater Orlando responded

Thank you for your excellent review! We are pleased to hear that Anthony provided you with 5-star service. It is our pleasure to serve you and we hope you continue to choose us for all of your future automotive needs.

February 03, 2026

Good customer service Our experience with Oscar has been the best we had ever since we being using Kia. He rocks More

by dorkasdejesus
Recommend Dealer
Yes
Employees Worked With
Oscar Plat
Feb 04, 2026 -

City KIA of Greater Orlando responded

Thank you for your positive review! We strive for 100% customer satisfaction, and we are so glad that Oscar provided you with a 5-star experience. He will be honored to hear of your kind words. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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