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City KIA of Greater Orlando
Orlando, FL
3,927 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,927 reviews
March 10, 2026
Normal, average. Lounge very outdated. Compared with others o would give a 3. Lots of associates, lots of talking. I stopped at my car and I waited 3 minutes for some Lounge very outdated. Compared with others o would give a 3. Lots of associates, lots of talking. I stopped at my car and I waited 3 minutes for somebody to notice me. Last time I waited more, like 10 minutes for somebody to come to my car and 20 min for my car to be moved. It was only oil change in the tire rotation. This time it was much better in terms of waiting fo the service to be finished. The lounge is very outdated and the table where the charging stations are is very dirty with a lot of fingerprints of grease and food. I have three cars with different dealerships and the lounges are very very good. But if the work is performed, well, it's good, but the service is not outstanding!!! More
by marciawerneck
Verified Customer
March 10, 2026
The representative was awesome. Tony Andralwas great to work with the service was great. Everything was great. We’ll definitely return. Tony Andralwas great to work with the service was great. Everything was great. We’ll definitely return. More
by SOTOEVETTE
Employees Worked With
Tony Andral
March 09, 2026
Had a great experience at City Kia! From the moment I walked in, the staff was friendly, welcoming, and genuinely helpful. They took the time to answer all of my questions without makin From the moment I walked in, the staff was friendly, welcoming, and genuinely helpful. They took the time to answer all of my questions without making me feel rushed or pressured, which made the whole process much more comfortable. The team was knowledgeable about the vehicles and helped me find exactly what I was looking for. The entire experience—from browsing to finalizing everything—was smooth, professional, and stress-free. If you're looking for great customer service and a team that truly cares about helping you, I highly recommend City Kia! More
by Pizarrojoanna
Employees Worked With
Sebastian
March 09, 2026
Buen servicio , buen precio , no fue el dealer donde compré pero me atendieron mejor , donde compré el k5 buenos para vender pero no para el servicio compré pero me atendieron mejor , donde compré el k5 buenos para vender pero no para el servicio More
by Justorealtor
Employees Worked With
March 08, 2026
My salesman Raul was very knowledgeable, sincere and attentive. Everyone was very communicative about the process. We loved our experience. Best experience at a dealership. attentive. Everyone was very communicative about the process. We loved our experience. Best experience at a dealership. More
by Yizzette
Employees Worked With
Raul Luna
March 08, 2026
Having an appointment and having to wait over to hours is not acceptable If someone makes an appointment at a specific time for service. They should not have to wait so long not acceptable If someone makes an appointment at a specific time for service. They should not have to wait so long More
by mypeble
Employees Worked With
I think his name was Joshua
