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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,304 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,304 reviews

April 23, 2026

I arrive for appointment on time. Juan was friendly and explained the process. Kept me informed and everything completed service in a timely manner.. More

by woodjsw
Recommend Dealer
Yes
Employees Worked With
Jaun Castillo
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April 23, 2026

Their advertising is very misleading, and that's why they scam people with their sales and supposed promotions when you go to request the services they forced you to pay for. There's always an excuse for not More

by Pedro C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Platt
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April 23, 2026

He was very attentive and careful with my requests. He assisted me so well that I ended up buying two Kia Carnival minivans. More

by marcio.janeiro
Recommend Dealer
Yes
Employees Worked With
Ahmad
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Apr 23, 2026 -

City KIA of Greater Orlando responded

Congratulations on your Kia minivans! We are delighted to receive your review letting us know that Ahmad surpassed your expectations. Please note that you are welcome to contact us if we can be of any more help to you.

April 23, 2026

My sales person was great Sebastian. You're the best👋🏿🫵🏾👍🏾 my grandson loves the ride and he's just 5 years old, I pick him up from school every day. More

by kevinka.14617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

City KIA of Greater Orlando responded

It means a lot to us to hear back from our satisfied customers, thank you for sharing this feedback with us about Sebastian! We want to remind you that our team is available to assist you if there is any automotive assistance you need from us down the line. Wishing you and your grandson safe and memorable travels!

April 23, 2026

Everything is always done correctly and things like valve caps are always put back on and wheel rims are not scuffed up. Coupons & service reps additions really help & makes dealer service compatible to any More

by pcrv58
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 23, 2026 -

City KIA of Greater Orlando responded

You can expect to receive quality services anytime you visit us, so rest assured knowing that you and your vehicle are in good hands with us. We appreciate your feedback and we hope to be of service to you for time to come!

April 22, 2026

Very professional, quick and trustworthy. Above and beyond type work. Since 2011. Professional, reliable, Understanding More

by Luisbalad000
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Apr 23, 2026 -

City KIA of Greater Orlando responded

We are extremely appreciative that you took the time to share with us about the loyalty we have had with you since 2011! Please don't hesitate to come in anytime you need automotive help. We look forward to serving you for time to come!

April 22, 2026

Always excellent service, Joshua Parley is the best advisor, takin care any issue, very proud More

by MUREA1428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Parley
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Apr 23, 2026 -

City KIA of Greater Orlando responded

Joshua will surely be grateful that you speak highly of their help, thank you for writing this generous review! We invite you to visit us anytime you need reliable automotive help.

April 22, 2026

Everyone I came into contact was friendly and professional. From my reminder call to my tech Josh F and follow up with Oscar Platt. More

by Sam Wise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Apr 22, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting the friendly and professional support you experienced, from the reminder call to the follow up after your service. We’re thrilled to have taken care of your Kia Carnival. We appreciate your trust and look forward to your next visit.

April 22, 2026

Needed and oil change and tire rotation and he addressed everything clearly and addressed the recall and my concerns with the window trim More

by nroman_112
Recommend Dealer
Yes
Employees Worked With
Franco
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Apr 22, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team handled your Kia’s oil change and tire rotation efficiently while clarifying every detail. We’re glad we could address the recall and resolve your window trim concern. Thank you for trusting us with your Kia’s service.

April 22, 2026

Fue una atención excelente, gracias a la gran ayuda que nos brindó Abel Cruz súper recomendado. More

by dorangel-g10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Apr 22, 2026 -

City KIA of Greater Orlando responded

We’re pleased to hear you experienced outstanding attention during your recent Kia service visit. Your high recommendation is greatly appreciated. We look forward to helping you again.

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