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City KIA of Greater Orlando
Orlando, FL
3,857 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,857 reviews
February 26, 2026
Quick and efficient service. Great communication with the team Diligent and respectful staff Abel was very communicative always keeping me updated Great communication with the team Diligent and respectful staff Abel was very communicative always keeping me updated More
by josy.lpz
Verified CustomerEmployees Worked With
Abel Cruz
February 26, 2026
Daniel was very thorough with his explanations on what needed to occur and why. He was able to repeat anything I needed in order for me to understand and process what he was saying. Very appreciative needed to occur and why. He was able to repeat anything I needed in order for me to understand and process what he was saying. Very appreciative More
by vsmiles88
Employees Worked With
Daniel
February 26, 2026
bringing my car was great Juan was really kind and professional and explained every well and got me a Lyft home while I waited for my car ,but my experience coming to pick up my car was not the best. professional and explained every well and got me a Lyft home while I waited for my car ,but my experience coming to pick up my car was not the best. When I arrived and went into the door next to the lounge to get my car no one greeted me and ask me if I needed help I was was waiting patiently until someone ask me if I needed help. And the older (Latina )lady with glasses has a strong accent so I did not understand what she was asking and she started to become frustrated and started giving me attitude in which I became uncomfortably awkward until the white gentleman next to her with short buzz cut it looked like ask me how he could help and told me where to go to pick up my car and then I saw Juan who was as professional as usual. Over all not a bad experience but the guys who work in that office area need to work on customer experience when someone walks in they should be greeted always,it’s a sign of hospitality. More
by Que
Employees Worked With
Jaun car service area
February 25, 2026
Well as soon as I got there I was bombarded with somebody telling me I need a new windshield and I needed floor mats and window tinting. Came in for the inspection because my service light was on in my car. telling me I need a new windshield and I needed floor mats and window tinting. Came in for the inspection because my service light was on in my car. Tried to upsell me on multiple items. Took almost all day for a small oil change that was definitely overpriced.. I requested that my car be vacuumed completely on the inside because that's what I was told would happen every time I brought my car into the shop to be worked on. They told me they only do the front part but he would ask them to please do the entire car. I had removed everything out of the vehicle. When I got the car back the front was not even done to a high standard. He said he would take the car back and have it vacuumed out for me but I did not have time as you guys have had my car all day till almost 4:00 I got there at 9:00 for an oil change. This is not the first time this has happened it has been at least three times now that I have brought the car in and it hasn't been cleaned out like they said they would do when I purchased the car. I know it doesn't seem like a big deal but it does save me a lot of time and since I'm there anyways and it's supposed to be done I would just expect a good service every time I come in which I really haven't been getting as of lately More
by MICHELLE.EBSEN
Employees Worked With
Able
February 25, 2026
He was able to get my car serviced and offered a Lyft to and from my house so I wouldn't have to wait. He also explained everything and was professional and from my house so I wouldn't have to wait. He also explained everything and was professional More
by ANANIDESIGNS1
Employees Worked With
Derek Hey
