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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,774 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,774 reviews

July 01, 2026

Great Excellent Good Excelente, muy bueno Fenomenal Tremendo trato, me aclararon todas mis dudas Gracias More

by TATANSUAREZ
Recommend Dealer
Yes
Employees Worked With
Abel
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Jul 01, 2026 -

City KIA of Greater Orlando responded

We’re delighted to hear the service on your Kia Carnival exceeded expectations and answered all your questions. It’s rewarding to know our team provided clear and attentive support. We appreciate you trusting us and look forward to serving you again.

July 01, 2026

Fast service Great attention, cordial, good communication, fast service, available to answer questions and attentative. More

by JACSHASANTIAGO
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
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Jul 01, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your experience. We’re pleased the service on your Kia Carnival was prompt, our team stayed attentive, and communication was clear. We look forward to helping with any future questions.

July 01, 2026

Awful. So bad I switched to Honda and got a new vehicle from them. Never going back. More

by cordova.karo90
Recommend Dealer
No
Employees Worked With
Bryan
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July 01, 2026

Good very good 👍 people very friendly good service my favorite dealer thanks maintenance is very good Juan More

by ILIANA.MARTINEZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jc
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Jul 01, 2026 -

City KIA of Greater Orlando responded

We’re delighted our team delivered friendly, reliable maintenance service for your Kia. Thank you for making us your favorite service destination.

June 30, 2026

The best and good service and I will continue to go there to get my oil change done and much more More

by princeeboii84
Recommend Dealer
Yes
Employees Worked With
Idk they name it was a guy
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June 30, 2026

Great experience every time. Patrick is the best help and employee I’ve worked with. More

by DJANDERSON151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jun 30, 2026 -

City KIA of Greater Orlando responded

We appreciate your kind feedback and are glad each visit has been outstanding. It’s wonderful to know our team has been helpful throughout your experiences. We look forward to serving your Kia Telluride Hybrid again.

June 30, 2026

Frank the manager is not helpful and no resolution for the 2nd time was made. More

by SABRINA_L2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank and AG
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June 30, 2026

Very friendly and professional, and my service provided Jay was very knowledgeable about the services that needed to be done More

by 84ALEXAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Jun 30, 2026 -

City KIA of Greater Orlando responded

Thank you for noting how professional and friendly our service team was during your K5 maintenance. It’s rewarding to hear the necessary work was clearly explained. We look forward to assisting you again with your KIA.

June 30, 2026

Well I was kind of xxxxxx-off that at first A. G. wasn't going to give me a loaner car even though I had all this service scheduled and I ended up needing the loaner car for nearly 2 weeks while th More

by Bob The Bear
Recommend Dealer
Yes
Employees Worked With
A.G.
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Jun 30, 2026 -

City KIA of Greater Orlando responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 29, 2026

Excellent The treatment and handling of the service offered by Juan was according to a very good quality service and knowledge of what had to be done to my vehicle More

by COSECHA90
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Report | Print
Jun 30, 2026 -

City KIA of Greater Orlando responded

We are honored by your feedback and so glad Juan delivered such quality service and demonstrated his knowledge of your vehicle! You can expect this level of care anytime you visit us. Should you need any assistance in the future, please don't hesitate to reach out.

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