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City KIA of Greater Orlando
Orlando, FL
3,554 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,554 reviews
Verified CustomerJanuary 11, 2026
Best experience I had in a dealership they're very helpful and friendly. Everyone made you feel comfortable. Helpful in making a decision. Very welcoming and friendly. helpful and friendly. Everyone made you feel comfortable. Helpful in making a decision. Very welcoming and friendly. More
by Meeks18
January 11, 2026
I have been doing business with Kia for years, I bought my first one at CARMAX and then the last two I bought at the dealership. My only complaint I have, after several visits For service, the one yesterda my first one at CARMAX and then the last two I bought at the dealership. My only complaint I have, after several visits For service, the one yesterday was the Longest wait time . They were very busy and it was a Friday and I was there for five and a half hours! Next time I schedule a service visit it will be on a Wednesday!! More
by KATHIGERTENBACH
Employees Worked With
Tony
January 11, 2026
Customer service was amazing. I couldn't have had a better experience Amazing experience Would come back again I couldn't have had a better experience Amazing experience Would come back again More
by ben9236
Employees Worked With
I forgot his name but a big guy that had some dreads. He was the best
January 11, 2026
I’ve had nothing but problems with this dealer since they dropped my car off. I’ve asked for help from them multiple times and with multiple people. They continue to ignore me. They constantly make promises dropped my car off. I’ve asked for help from them multiple times and with multiple people. They continue to ignore me. They constantly make promises to follow up but then won’t. I have reached out to at least 5 people including the GM of the dealership. I purchased my car and had it delivered instead of going to the dealership. Big mistake. They lost my registration and forgot to put in the car. They claimed to be able to mail me a new one but keep ignoring my requests about when I’ll receive it. The DMV won’t let me order a new one yet so I’m being held hostage by this dealer. They did not put in the front floor mats that I purchased with the car. When I registered for a toll pass I found a toll violation on my tag because they took it on toll roads with my tag instead of a dealer tag. They just seem dishonest and shady. I wish corporate Kia would step in to help. This dealership makes me regret buying a Kia. More
by JSNMDDLTN
January 11, 2026
The process was easy. Wait time a little longer due to it being a Saturday. Wait time a little longer due to it being a Saturday. More
by JACQUIE8199
Employees Worked With
