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City KIA of Greater Orlando
Orlando, FL
556 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 556 reviews
Verified Customer
March 06, 2025
Nice Grateful Excellent Service Excellent person Good works Excellent comunication Car is new Good person Good works Excellent comunication Car is new Good person More
by Alvarez2419
February 26, 2025
We live in Lake Worth Fl, 2. 5 hours away from City Kia. We looked at dealers local to us and had a horrible experience's. The closest dealer would not let us even test drive the 5 hours away from City Kia. We looked at dealers local to us and had a horrible experience's. The closest dealer would not let us even test drive the Sportage. The next dealer had a terrible selection, but let us drive a comparable SUV, but they product knowledge was sub par. ( what a horror ). So I turned to the internet and found Venessa and Raul Luna at City Kia of Orlando. Two professionals who helped. no back and forth, a fair price and a great attitude. Raul Luna delivered the vehicle and he spent time showing us the full functionality. Thank You City Kia and your team of professionals More
by PaulSolomon
February 02, 2025
The City Kia Service Department claimed that I needed a brake fluid replacement after on 24,000 due to the "extreme" weather of Central Florida rather than after 48,000 as shown on the Kia Service Schedule brake fluid replacement after on 24,000 due to the "extreme" weather of Central Florida rather than after 48,000 as shown on the Kia Service Schedule. I agreed to go ahead and have it done and was charged a whooping $224.95 plus tax for the brake fluid replacement. When I returned home I looked under the hood and found that brake fluid had been spilled on several components. If a City Kia repair technician can't take enough care to avoid spilling brake fluid and not cleaning up the spill with something as simple as refilling the brake master cylinder, why would I expect them to do the proper job on something more complex? My confidence in their ability has been destroyed. They are more than willing to ask you to give them a five-star rating, but not willing to do what is necessary to earn even two stars. More
by Tim D.
Employees Worked With
Jocelyn Caceres
January 22, 2025
This dealership is a scam at best. I inquired about a 2024 Kia Sorento which is advertised at $33,999. When I called and ask about a OTD (out the door) pricing Andrew came back with 41 I inquired about a 2024 Kia Sorento which is advertised at $33,999. When I called and ask about a OTD (out the door) pricing Andrew came back with 41K..I am not kidding! 5k of it scam fees $800 recondition fee,$999 dealership fees,$450 tags and title and $2450 for care package (which is not law and can't be forced on you) He tried to tell me that it was what THEY do there but its a scam. People if you have a Kia like this one with 17k miles on it..there is a limited warranty 5 year/60,000/10 year 100,000 mile powertrain warranty from Kia the manufacturer themselves,so you don't need to get a 2400 care package from them unless you have over those miles on your SUV,this one has only 17k on it! . It's amazing how people with a straight face can rob you blind and go home at night and sleep comfortably. However,car dealers like Andrew do it everyday. People do your homework as crooks like this is waiting. Know your numbers and READ contract for those rip-off added fees like this dealership put in. Now,take that and financing and you are underwater, all based on their crooked concept. I wouldn't buy from this place for my enemy. People I beg you to do your financial homework when dealing with this place or have someone with you that will for you. Go,in there blind and you will wish you hadn't once you see paperwork after purchase. I knew beforehand. Why? Because I sell cars as well. i knew he was a skunk the moment he came back with that $41k price without outlining every detail of that price. I had to do it myself! More
by jeffbloom204
Employees Worked With
