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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,560 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,560 reviews

June 04, 2026

Purchased a used CPO car . Car had undisclosed or unseen issues . Came in for a replacement . They couldn't match my current payment. Raised payment monthly, raised interest ra More

by MANNYFLORES161
Recommend Dealer
No
Employees Worked With
Multiple people
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Jun 04, 2026 -

MANNYFLORES161 responded

The sales person was very knowledgeable. The issue was with the first vehicle I purchased classified as CPO . Had undisclosed issues which should have been seen by 160 point inspection. Vehicle was beyond repair. They purchased back my vehicle and were unable to find me same trim / year / mileage. Offered me a higher trim with many more miles for higher monthly payment. I denied the offer. they provided a counter offer but only thing within range of what I had was a year newer but trim level below my original purchase . When it was all said and done. My car payment went up , my interest rate went up and my total loan cost increased over 2,000. Both loans are open and the previous loan has not yet processed to paid off with bank and current credit has two open car loans with payments approaching although I have one car . Request for review was sent before loan issue was resolved. Pay off check was sent 2 weeks ago but still hasn’t cleared

June 04, 2026

It was great, everything went super smooth and everyone was very welcoming It was great, everything went super smooth and everyone was very welcoming. I was able to get my first financed car for a great ra More

by JEREMYD0116
Recommend Dealer
Yes
Employees Worked With
It was the dominican guy he was really nice
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Jun 04, 2026 -

City KIA of Greater Orlando responded

Hello, thank you for your five-star review. We’re delighted your visit went smoothly and that our team made you feel so welcome. It’s great to know we could help you secure a fantastic financing rate, and we look forward to assisting you again.

June 03, 2026

Was excellent The experience with Daniel was really excelente and confortable. I liked too much More

by JOSEP160184
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 04, 2026 -

City KIA of Greater Orlando responded

We’re delighted your service visit for the Kia Forte was so comfortable and exceeded your expectations. Our team will be pleased to know everything felt excellent throughout your appointment. We look forward to assisting you with your Forte again.

June 03, 2026

Returning costumer, love the place. Rosana is great Rosana took care of us from start to finish More

by GABRIELLAGAGYI
Recommend Dealer
Yes
Employees Worked With
Rosana
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Jun 04, 2026 -

City KIA of Greater Orlando responded

It’s great to have you back. We’re glad the service on your Essex went smoothly from start to finish. We look forward to helping with your next visit.

June 03, 2026

Excellent. Es un dealer Kia en el cual se puede confiar pues responde con gran responsabilidad. More

by SANCHEZOLMO
Recommend Dealer
Yes
Employees Worked With
Terense
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Jun 03, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear you found our Kia service reliable and responsible. We appreciate your trust and look forward to serving your vehicle again.

June 03, 2026

I found the car I liked and it fit my budget Thank you! Professional attention More

by LILINAVARROM.TS
Recommend Dealer
Yes
Employees Worked With
Manuel Muñoz
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Jun 03, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear you found a vehicle that suited both your taste and your budget. We’re glad our team provided attentive, professional service throughout your visit. Thank you for sharing your experience.

June 03, 2026

Really good sales guy, explain everything and help me a lot thru the process Really good sales guy, explain everything, show me a lot of options, help me a lot thru the process and respond all my questions More

by AMINGARCIA8
Recommend Dealer
Yes
Employees Worked With
Walter
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Jun 03, 2026 -

City KIA of Greater Orlando responded

We’re thrilled our sales staff took the time to explain every step, show you various options and answer all your questions. Thank you for the five-star rating. We look forward to assisting you again.

June 03, 2026

Everything went as expected. I was just surprised that the car hadn't been washed, as usual. More

by celiopereira61
Recommend Dealer
Yes
Employees Worked With
Edwin Bosch
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Jun 04, 2026 -

City KIA of Greater Orlando responded

Thank you for writing to us about your recent visit and for sharing your honest feedback. Your concerns are important to us, we hope to make your next visit a fully satisfying one.

June 03, 2026

Great services, the dealership is flexible when it comes to rescheduling my appointments. Great services, the dealership is flexible when it comes to rescheduling my appointments. The customer services is a More

by MARYNOVIEMBRE2990
Recommend Dealer
Yes
Employees Worked With
German López
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Jun 03, 2026 -

City KIA of Greater Orlando responded

We’re happy to hear our flexibility with appointments and our team’s support met your needs. It’s great to know the service experience was smooth and convenient. Please let us know if there’s anything else we can do for you.

June 03, 2026

Very helpful and not pushy at all. Car wash wasn’t available so he got me a voucher, which I appreciated. More

by MALLORY.HAHN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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Jun 03, 2026 -

City KIA of Greater Orlando responded

We’re delighted our team could provide helpful, pressure-free service for your Kia Carnival. We’re glad the voucher helped when the car wash was unavailable. We appreciate you choosing us and look forward to assisting you again.

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