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City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center

Brookfield, WI

4.5
834 Reviews

834 Reviews of City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center

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October 30, 2023

They have been easy to work with. Very fair in their assessment of the vehicles and what it would take to fix them and they offer coupons when possible More

by PRENTICEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J T Owen
October 30, 2023

From your phone consultation to your in-person service every interaction was outstanding! Thank you for the great service! More

by koprivajf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby, Angela Resa
October 30, 2023

I’ve been coming to this dealership for many years. When the new ownership took over as City, the customer service has really gone downhill. After the third screwup in a row for a simple oil change, I More

by nanhalt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Zweifel
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Quick and really easy communication. The updated email are nice too. Can get a good idea of when it’ll be done. More

by V.CECILIA.03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Resa
October 27, 2023

City Chrysler Dodge Jeep Ram Fiat of Brookfield is simply the best dealership I have ever dealt with. My 2016 Town & Country was purchased in St. Louis but I prefer this dealership for service and routinely More

by paul.deming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

I had to come in early before work and they were very courteous, kept me updated, and got me out on time for work. More

by bgiven07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Resa
October 27, 2023

Courteous and professional behavior. Kept me updated on progress. Was knowledgeable aBOUT ISSUES DETECTED DURING service, gave helpful advise. More

by HWEILER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Great help, Gabriel was very knowledgeable and professional. He explained to me some preventative maintenance needed in addition to the service completed in a quick turnaround. More

by MYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Zweifel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

JT gave me a quote for tires a few weeks ago and I had them installed on 10/26/23. Service work was co,pleted in a timely manner. More

by RTHOENES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Owen
October 27, 2023

Great experience! ! JT, my contact/Service Writer, we very professional, prompt, friendly and even helped me save some money. Thank you! More

by JLMESHBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT
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