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City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center
Brookfield, WI
834 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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834 Reviews of City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center
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October 26, 2017
Jeep 2017 recall Schlossmans did a great job on a factory recall of my Cherokee - Fast, expedient, everyone very courteous - Well done.- would sensibly recommend the Schlossmans did a great job on a factory recall of my Cherokee - Fast, expedient, everyone very courteous - Well done.- would sensibly recommend the center to anyone More
by Mikeymetjet
Employees Worked With
Pete Loberg
October 17, 2017
I will always come back for service if I get this quality of This is the first time that I felt a car dealership was looking out for my interest and saved me money on service that wasn't needed. That's fantastic This is the first time that I felt a car dealership was looking out for my interest and saved me money on service that wasn't needed. That's fantastic! More
by Pedro Mendez
Employees Worked With
one of the service desk people who works on Saturday.
October 07, 2017
Always great service & professional employees ready to help The work performed on my van was for a nonworking air conditioner. The initial call to me with the cost for the work performed and parts blew me off m The work performed on my van was for a nonworking air conditioner. The initial call to me with the cost for the work performed and parts blew me off my feet. Costly parts I can understand but when I saw $897 for labor I was in shock. The service manager provided a nice discount but the total invoice price still leaves a retired individual quite a burden. The free ride home while the van was being serviced and the return ride back to the dealership was very nice and appreciated. More
by qcman96
Employees Worked With
Bryan Faust
April 16, 2017
Mike in service did a excellent job of takeing care of me. Mike in service did a excellent job of taking care of me for service work. He got me in said he would call me to let know when the van was ready for Mike in service did a excellent job of taking care of me for service work. He got me in said he would call me to let know when the van was ready for pick up.. Dave in service did a excellent job on working on my van. The work was done well to may satisfaction. Would return for service. GREAT JOJ Thank You Gerald A. More
by Gerald
Employees Worked With
Mike & Dave in Service
March 11, 2017
Very good oil change at a good price. I was in for my first oil change on my new Jeep Patriot. Price was right. Short waiting time. They completely checked out Jeep for any other problems. I was in for my first oil change on my new Jeep Patriot. Price was right. Short waiting time. They completely checked out Jeep for any other problems. Good experience. Will be back again for next oil change. More
by Andy T
Employees Worked With
Lane Kassner
February 27, 2017
Quick and efficient check in experience. Service was completed on time as estimated. Friendly and professional staff during check in. Staff followed up with phone call to alert me service wa Service was completed on time as estimated. Friendly and professional staff during check in. Staff followed up with phone call to alert me service was completed. Very professional service team!! More
by Scott
Employees Worked With
John Scudder
January 14, 2017
These guys are a joke, go elsewhere Still waiting for "ok" from dodge to get my new ram with less then 2k miles fixed. This has been going on for nearly2 months. I would expected to be f Still waiting for "ok" from dodge to get my new ram with less then 2k miles fixed. This has been going on for nearly2 months. I would expected to be fired if i worked there. No one seems to care. Glad i just spent $50k to get treated like a chump. Note to them , treat people like you want to be treated. Ill be buying my durango this summer elsewhere More
by Sucker2016
Employees Worked With
Misc service
September 27, 2016
Accommodating I have an 18 year old Wrangler that is my baby. When the brake lines rusted out I was shocked by the cost to repair my old vehicle. The Service team w I have an 18 year old Wrangler that is my baby. When the brake lines rusted out I was shocked by the cost to repair my old vehicle. The Service team worked with me to minimize the cost and get my Jeep bacon the road. xxxxxxto the Service Team for working with me to get this done. More
by killjoy1999
Employees Worked With
Lane
May 17, 2016
Great experience Brought my mother-in-law's Chrysler Town and Country minivan in to be serviced. Car has wheel locks and we couldn't find the lock. Salesman who sold t Brought my mother-in-law's Chrysler Town and Country minivan in to be serviced. Car has wheel locks and we couldn't find the lock. Salesman who sold the car (it was used) to my mother-in-law intervened, saying that when sold to my mother-in-law, hadn't been provided with the wheel lock key, so fee for chipping off locks was waived. As it turned out, he also ended up providing wheel look key that worked and didn't even need to chip off key! More
by Indy_guy_in_MKE
Employees Worked With
Rick Rivera
September 05, 2015
Bought New Jeep Patriot 60,000 miles Transmission Went Bought my Jeep Patriot new. 60,000 miles later transmission went. Jeep told me to deal with Schlossman's. Service manager said $2,500 for a new one Bought my Jeep Patriot new. 60,000 miles later transmission went. Jeep told me to deal with Schlossman's. Service manager said $2,500 for a new one. I told him ok. Took forever to get transmission in over 3 weeks. Told me it was on train from Mexico. When I picked up service manager told me it was a used refurbished transmission. I was extremely dissatisfied with this but I just wanted it to be over. Felt betrayed. Be worn not to deal with this dealership!!! I'd never buy another Jeep either :) More
by Sad Jeep
Employees Worked With
Service Manager
