City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center

Very nice customer service. I love getting my car washed after. It’s a bonus. I love getting my car washed after. It’s a bonus. More

Everything was taken care of as ordered and timely. Terry the shuttle driver was delightful. Terry the shuttle driver was delightful. More

The staff was efficient, friendly, and took excellent care of my Wrangler. And, the accommodations for waiting were nice, especially the snacks. Thanks!! care of my Wrangler. And, the accommodations for waiting were nice, especially the snacks. Thanks!! More

serviced BOTH my mini-vans for oil changes. THANK YOU !!! Used OIL CHANGE coupon too, but wish my Xtra service coupon would have been used :( THANK YOU !!! Used OIL CHANGE coupon too, but wish my Xtra service coupon would have been used :( More

I miss some of the old staff, but haven’t had any issues with the new ones. Service is always a shorter wait than the original time given. I wish there was a short distance driver like 5-10 mile radius beca with the new ones. Service is always a shorter wait than the original time given. I wish there was a short distance driver like 5-10 mile radius because the driver is never there… previous ownership, a service tech would drive me home when the driver wasn’t there. More

Javier was great to work with. More $$'s than I expected. Service delivered as promised. More $$'s than I expected. Service delivered as promised. More

The service was outstanding . The mechanic that worked on our van was wonderful. Thank you The mechanic that worked on our van was wonderful. Thank you More

Dealership fine, Service was not very good this time. Over two hours wait for oil change with an appointment and did not check fluid levels because as soon as I got home the buzzer went off to fill the Over two hours wait for oil change with an appointment and did not check fluid levels because as soon as I got home the buzzer went off to fill the wiper fluid and I thought that was part of an oil change was to check fluid levels. More

The service that was inspected was not asked which overestimated what needed to be done for my older model jeep. I do appreciate the extra effort for a multi-point inspection, however, I think strateg overestimated what needed to be done for my older model jeep. I do appreciate the extra effort for a multi-point inspection, however, I think strategies can be taken to help reduce time and provide options to the customer. I drop my car off the previous day at 12:20 for a scheduled appointment. I didnt find out about an estimate until 24 hours later with me calling 5 times for a status. For brakes, it was quoted $3000 for parts only (no labor). I went to Firestone and them done for ALOT cheaper. More

Made an appointment to have an oil change and tire rotation. I was in and out in 50 minutes!!! Clean waiting room too rotation. I was in and out in 50 minutes!!! Clean waiting room too More