City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center

Employees went above and beyond to be of assistance. He made sure I had a loaner for the day so I didn’t have to change my schedule. He made sure I had a loaner for the day so I didn’t have to change my schedule. More

I appreciate that It is always a pleasant and smooth experience with this service department experience with this service department More

We had a great service experience with Gabe and the team when they repaired our nail-punctured tire on 8/17/23 - prompt, quality workmanship, friendly customer service…and not costly. when they repaired our nail-punctured tire on 8/17/23 - prompt, quality workmanship, friendly customer service…and not costly. More

Clean and professional. Made sure that I was satisfied with the truck and wha there at every step Made sure that I was satisfied with the truck and wha there at every step More

Great service always. The staff is polite and timely with useful information when it’s needed. The staff is polite and timely with useful information when it’s needed. More

Making an appointment online was very convenient and my oil change was completed on time and quickly. oil change was completed on time and quickly. More

The service is very good, everyone involved are concerned to get service done and correctly ! Abbie is knowledgeable and considerate! to get service done and correctly ! Abbie is knowledgeable and considerate! More

Excellent customer service, from start to finish My vehicle was done on time as projected. vehicle was done on time as projected. More

Waited 2 1/2 hrs for an oil change that I had an appointment for. Also wanted them to look at a concern I had with the steering but was convinced to not have it looked at at the time as “they don’t appointment for. Also wanted them to look at a concern I had with the steering but was convinced to not have it looked at at the time as “they don’t know” what my day is like and how much time I have to wait. Also when I got my leased car I was not explained to how a lease works adequately. the finance person hid the page that said what the “buy” amount was at the end of the lease if I wanted a car while I was signing papers. I was never told what the “buy” amount was for the car at the end of my lease. I was under the impression I would just pay the amount I had left to pay at the original cost of the car when originally leased. I understand I should have researched leasing more but that fact they never told me the “buy” amount and the end of the lease and hid that page while I was signing is Reallll shady. More

I've been coming to this dealership for probably the last 12 years and I've had nothing but good experiences here. 12 years and I've had nothing but good experiences here. More