City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center
Brookfield, WI
834 Reviews of City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center
Friendly staff - good customer service and not a long wait time for car to be serviced! wait time for car to be serviced! More
Well it ain’t the guys in the white hats anymore (Schlossmans Dodge City)I called ahead and went over all the issues I wanted taken care of as I am almost out of warranty. Was told they would check (Schlossmans Dodge City)I called ahead and went over all the issues I wanted taken care of as I am almost out of warranty. Was told they would check to see if anything was needed before I came in . Was told they had everything for Ram Box springs that keep flying out. So was emailed by dealer to come in and came in and the fake smiling young dude Chris said he new nothing about anything that was gone over on phone. Basically a waste of time as all they did was reset uconnect,never replaced anything on ram box springs. Chris told me not to slam them lol! Told me to update my phone lol! When I had told him my company truck Bluetooth works great.Clunk in steering said no time for unless I wanted to leave it and find my own ride home and work next day lol! Also morning shuttle driver Terry asked me do I need a pickup, I said yes at 4:30. Well never heard nothing so I called Chris and he actually didn’t know anything had to talk to mechanic and call me back. So what I’m saying is me getting picked up at 4:30 was never on ol smiley Chris’s mind. I actually was gonna start walking home. More
It’s a great place to take your vehicle for repairs. The service department is great. The service department is great. More
They got my car in and out quickly and got me back on the road. road. More
Have used this dealer to service my vehicle since purchased. 150,000 k miles and still working great! purchased. 150,000 k miles and still working great! More
Great customer service! Abby kept me in the loop with every detail and step along the way. Much appreciated and will definitely be back with all service and maintenance need Abby kept me in the loop with every detail and step along the way. Much appreciated and will definitely be back with all service and maintenance needs! More
Since Jeep now thinks it's ok to not let an owner or a service dept check the transmission fluid and the service dept won't check it unless there is a problem I can only hope the fluid level is ok. It's service dept check the transmission fluid and the service dept won't check it unless there is a problem I can only hope the fluid level is ok. It's true that I am not experiencing any transmission trouble but the peace of mind would be nice. The oil/filter change and tire rotation seem to have been done just fine. Thanks More
Uneducated service writers and dealership is under new ownership. Terrible customer service!! Will never visit again ownership. Terrible customer service!! Will never visit again More