City Chrysler Dodge Jeep Ram Fiat of Brookfield - Service Center

I waited in the lounge while my vehicle had maintenance done. I was very comfortable. The phone charging station, coffee maker, and snacks are nice. done. I was very comfortable. The phone charging station, coffee maker, and snacks are nice. More

JT did a great job of keeping us informed and providing great service throughout our service appointment on Durango. We will continue to use CDJFR for our service repairs. great service throughout our service appointment on Durango. We will continue to use CDJFR for our service repairs. More

Gabriel and the service staff at City Jeep went up and beyond to fix my vehicle. I’m extremely happy and I am happy to continue business with the dealership in the future. beyond to fix my vehicle. I’m extremely happy and I am happy to continue business with the dealership in the future. More

My experience with the dealership was outstanding. The service was excellent. Everyone was very professional. I’m delighted every time I bring my jeep there. I get great service. Thank you very much. The service was excellent. Everyone was very professional. I’m delighted every time I bring my jeep there. I get great service. Thank you very much. More

I called to ask how much a diagnostic was, the person on the phone failed to explain to me it was that much for EACH thing. I took my car there with a list that had to be cut down to only one thing because the phone failed to explain to me it was that much for EACH thing. I took my car there with a list that had to be cut down to only one thing because of cost. They got my exhaust fixed, though it took forever for the parts to come in due to the UAW strike. They did however get me a loaner car when I was in a pinch. That was appreciated. They were supposed to give me a letter explaining why the new aftermarket parts another repair shop installed do not work on my car; along with side by side pictures. After asking multiple times I got a couple blurry pictures you can’t see anything in, and the letter is nowhere to be seen. Also in the couple of weeks my car was there I was the one who had to call and ask what was going on; the service center never called me at all. More

From start to finish overall was great! The lady who checked me in was great! The lady who checked me in was great! More

Always have had a good experience with this dealership. I look forward to continuing the relationship. Great service department. I look forward to continuing the relationship. Great service department. More

Looks like it going through some renovations right now kind of a mess to get to different departments. John was an awesome service department agent. A+++ agent. kind of a mess to get to different departments. John was an awesome service department agent. A+++ agent. More

Gab was great - very thorough. Kept me updated. Would like that they would wash or quick vacuum out the car when spending $$$$$$$ Kept me updated. Would like that they would wash or quick vacuum out the car when spending $$$$$$$ More

Purchased our Jeep in May of 2023. Every time I have been at the dealership, I have been treated very well. Service work is done well and on time. Every time I have been at the dealership, I have been treated very well. Service work is done well and on time. More