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City Chrysler Dodge Jeep Ram Fiat of Brookfield

Brookfield, WI

4.6
1,414 Reviews
Located only a short drive away from Milwaukee in Brookfield, WI, we’re committed to offering our customers in Milwaukee, Brookfield, Menomonee Falls, West Allis, Pewaukee, Wauwatosa and Waukesha a wide selection of used cars, trucks and SUVs to cater to all the needs of our clientele. From compact cars to family haulers to heavy duty used trucks, we always have a great selection of the highest quality pre-owned vehicles in stock to fit your budget.
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19100 W Capitol Dr

Brookfield, WI

53045

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Showing 1,414 reviews

January 07, 2023

Customer service is very good. They provide drinks and snacks while you wait. The technician and service girl come to talk with the vehicle owner in the waiting area. I like the co More

by IMTHNKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Peroutky
January 07, 2023

Upon entering the dealership, Ryan was already walking up to us, he just had this confidence about him that we just trusted him, immediately he lead us to the right vehicle, exactly what we were looking for, More

by TJAHNKE1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Walkowski, Shawn Feldman
January 06, 2023

Great service and communication! Very happy with my new 2023 Jeep Wrangler 4xe - will recommend! More

by TERRYDAVIDSON610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Walkowski
January 06, 2023

The staff is very professional and upfront with pricing. I would highly recommend this dealer. More

by JFILUT3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob McDermott, Shawn Feldman
January 05, 2023

Andrew was great to work with. They were up front in pricing and honest from start to finish. They worked with me to make sure that I got everything taken care of in a timely fashi More

by CMRAULIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Parrish
January 05, 2023

Great customer service from sales to service and working with Brian on financing was smooth. Russell and Brian explained all the whole process and gave us the best deal possible. More

by CBEHLMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Monroe
January 05, 2023

I had done my research and knew what I wanted to accomplish. Everyone at City Chrysler were professional. We got it down in 3 hours and I am a new vehicle owner. More

by TJNAVIN22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Walkowski, JP Scala
January 05, 2023

Service dept. ..not good with responses to customers...lack of communication...info given doesn't match More

by HOLLY.BRADEN789
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nope
January 05, 2023

It was ok nice and clean kind service ok ok and pleasant nice nice nice More

by CHARMAYNEMATLOCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

Reception a service bay was warm, welcoming and efficient. Curtesy shuttle driver was also very congenial. Service tried to guide me into another major expenditure for a water pump they said was le More

by lvanhoveln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Service Advisor
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