City Chrysler Dodge Jeep Ram Fiat of Brookfield

Excellent work from Heather and the mechanics that serviced my Overland! I asked to have my rear wiper repaired, that I had damaged, and City did a great job! It's as good as new now! serviced my Overland! I asked to have my rear wiper repaired, that I had damaged, and City did a great job! It's as good as new now! More

Easy to schedule service. Clean waiting area and vehicle returned much cleaner than when I dropped it off Clean waiting area and vehicle returned much cleaner than when I dropped it off More

I did have to wait a bit longer than expected when dropping off my vehicle for service due to a staffing shortage. Despite this issue, i feel everyone handled themselves in a professional and kind ma dropping off my vehicle for service due to a staffing shortage. Despite this issue, i feel everyone handled themselves in a professional and kind manner. I definitely got the feeling the staff was trying to get me taken care of as soon as possible. I was ultimately helped by Alejandro, who was friendly and patient, but at the same time, efficient. He had a welcoming smile in person and was just as pleasant when he called to let me know I could pick up my car. On my way out of the dealership, 2 different people said thanks and have a great day and then a gentleman grabbed the door for me! More

Everyone was fantastic to work with! ! Thank you for getting me into my new Jeep! ! Thank you for getting me into my new Jeep! More

Service advisor Javier does not listen to customers. Will never go back to this place…. Will never go back to this place…. More

I had City service change my oil in my Fiat 124 Spider. I than asked Adam why I couldn't see my antifreeze level. He said he would get his service people to check this out. He then told me I had a coolant I than asked Adam why I couldn't see my antifreeze level. He said he would get his service people to check this out. He then told me I had a coolant leak I couldn't see myself, he then ordered the parts. Now it took a few weeks because it's kind of a rare car but once he got the parts he got his service people to install them within a day or two. I can hardly complain. More

Jake was very friendly and knowledgeable. He was attentive to my situation and respected my needs without trying to steer my in any particular direction. It was refreshing to work with a sale He was attentive to my situation and respected my needs without trying to steer my in any particular direction. It was refreshing to work with a sales representative who had that ethic. From start to finish our interactions were professional, yet warm and friendly. I was surprised and delighted that the transition in ownership of this dealership was seamless (I've been coming here since 2009). I absolutely love my new Pacifica (I've been driving Chrysler/Dodge minivans since 1986. My prior vehicles have been serviced here and their Service Department and staff are all exceptional. A 10+ rating in my book! Thank you! More

excellent work and superior customer service. Ryan is absolutely a 10 plus. He is a gem and such a professional. Ryan is absolutely a 10 plus. He is a gem and such a professional. More

I have had vey good experiences with city Jeep dealership beyond one’s expectations. I am very happy having my car serviced here beyond one’s expectations. I am very happy having my car serviced here More

Brought my Jeep in Tuesday morning, was provided and estimate of around $1,700-1,800 on by Wednesday morning. Friday came and i was told when I called at noon I'd be picked up that evening to be provide estimate of around $1,700-1,800 on by Wednesday morning. Friday came and i was told when I called at noon I'd be picked up that evening to be provided transportation to the dealer location; but when I called again at 5pm, no one was apparently assigned to come so a salesman was dispatched. Then when I reviewed the itemized list of work, it came out to $3,300. I was never contacted regarding this amount. More