City Chrysler Dodge Jeep Ram Fiat of Brookfield

Dealership fine, Service was not very good this time. Over two hours wait for oil change with an appointment and did not check fluid levels because as soon as I got home the buzzer went off to fill the Over two hours wait for oil change with an appointment and did not check fluid levels because as soon as I got home the buzzer went off to fill the wiper fluid and I thought that was part of an oil change was to check fluid levels. More

Worked with me until I found the right truck and never pressured me. Overall happy with my experience pressured me. Overall happy with my experience More

Mike was very knowledgeable, explaining in detail product availability and market conditions affecting some of my vehicle preferences. He worked without pressure to manage my expectations to reach a very sa availability and market conditions affecting some of my vehicle preferences. He worked without pressure to manage my expectations to reach a very satisfying purchase. More

I came in asking for a unicorn, and the team at City DELIVERED! As a small biz owner, I had to upgrade to a larger ProMaster and with that, came some tricky numbers! They put in several hours to configu DELIVERED! As a small biz owner, I had to upgrade to a larger ProMaster and with that, came some tricky numbers! They put in several hours to configure a stellar deal, and that’s not something you come across at every dealership! Thanks so much for making sure I left with a beautiful, new, BIG baby to expand my business with and not absolutely destroy my pockets!! More

The service that was inspected was not asked which overestimated what needed to be done for my older model jeep. I do appreciate the extra effort for a multi-point inspection, however, I think strateg overestimated what needed to be done for my older model jeep. I do appreciate the extra effort for a multi-point inspection, however, I think strategies can be taken to help reduce time and provide options to the customer. I drop my car off the previous day at 12:20 for a scheduled appointment. I didnt find out about an estimate until 24 hours later with me calling 5 times for a status. For brakes, it was quoted $3000 for parts only (no labor). I went to Firestone and them done for ALOT cheaper. More

Made an appointment to have an oil change and tire rotation. I was in and out in 50 minutes!!! Clean waiting room too rotation. I was in and out in 50 minutes!!! Clean waiting room too More

It was a good buying experience. Everyone was very professional am looked out for our needs. Everyone was very professional am looked out for our needs. More

So I bought my car from this dealership and went to the dealership in Franklin Wisconsin and realize that people are not doing their job right because my car speaker is blown out and they’re telling me it’ dealership in Franklin Wisconsin and realize that people are not doing their job right because my car speaker is blown out and they’re telling me it’s not and I feel like they’re only doing it when it comes to my warranty is going to expire after Over 35,000 miles, plus they’re short staffed and they don’t really want to open the inside of it to see in the speaker is going in and out intermittently More

Had a scheduled appointment for my first needed service since purchasing my Jeep last year. After nearly 30 minutes, I was informed that they didn't have the oil filter needed for this routine maintenance. since purchasing my Jeep last year. After nearly 30 minutes, I was informed that they didn't have the oil filter needed for this routine maintenance. They offered if I could wait an additional 45 minutes they could have one delivered and then do the oil change and tire rotation. Already lost pay due to leaving early for the appointment. No tire rotation performed. Nothing offered other than they were sorry. No thanks. One customer lost. More

excellent service from Javier Degante in the service dept. kept me informed periodically about my Jeep. Professional. dept. kept me informed periodically about my Jeep. Professional. More