City Chrysler Dodge Jeep Ram Fiat of Brookfield

My salesman Mike Vanden Heuvel at City Chrysler went above and beyond to make sure I got the vehicle I wanted at the price I needed above and beyond to make sure I got the vehicle I wanted at the price I needed More

The service department took my vehicle as scheduled and completed the work quickly. I appreciate that I was not pressured to do any work that wasn't part of my regular maintenance schedule. completed the work quickly. I appreciate that I was not pressured to do any work that wasn't part of my regular maintenance schedule. More

Awesome place to shop for cars! ! The people were excellent and the variety was plentiful!! ! The people were excellent and the variety was plentiful!! More

It was a great visit. Angela,explained some things I was not appear of on my vehicle. Angela,explained some things I was not appear of on my vehicle. More

The dealership was friendly and very welcoming . They did a great job finding me a specific used car They did a great job finding me a specific used car More

Absolutely great service. Prompt service. Truck was perfectly clean and in the showroom. Treated me like family and definitely will be a returning customer Prompt service. Truck was perfectly clean and in the showroom. Treated me like family and definitely will be a returning customer More

The only reason I didn't give this visit 5 stars is because it took an hour to get a simple oil change and car wash. Otherwise, all was good. The woman in the service who was helping me was very friend because it took an hour to get a simple oil change and car wash. Otherwise, all was good. The woman in the service who was helping me was very friendly & nice, and apologized for the wait at least. More

While the bare minimum may be the baseline standard for Jeep, it’s not for me. Jeep, it’s not for me. More

- Somehow in your system my oil change coupon is missing. The service advisor did resolve this. But it's not unusual that your system has things missing, and this was particularly true when you changed owner The service advisor did resolve this. But it's not unusual that your system has things missing, and this was particularly true when you changed ownership. - The tires were rotated, but the pressure was not adjusted. Now the front tires have rear tires pressures, and vice-versa. - I was never given an explanation regarding the lock wheels package. I called later and Javier helped me out. - I was never given an explanation concerning the persisting alert/display of tire pressures. I called and Javier sort of helped me. I think I may have to reset this. - I was never given an inspection report highlighting all the issues that the service advisor (Angela) had already explained to me, i.e. brakes, windshield wipers, etc. Ordinarily, I get an inspection report. I called and asked for one, but I haven't received it yet. It's not unusual that I get so-so customer service with you. Megan (Angela's precedessors) was part of the new ownership set of employees, and she seemed like she was going to turn things around, but she never got back to me on two lingering issues (which are now obsolete and resolved themselves). The previous general manager never got back to me no matter how many messages I have left behind. This may very well be the last time I drop off my car for service. We'll see if I get this blessed inspection report. More

They were very helpful and made the car buying experience less stressful. I forgot to pick up my grille cover after getting the truck and they had it sent out and delivered in a day. Thank you Ryan, JP, and less stressful. I forgot to pick up my grille cover after getting the truck and they had it sent out and delivered in a day. Thank you Ryan, JP, and Brain for all they help! More