City Chrysler Dodge Jeep Ram Fiat of Brookfield

Had a great experience from start to finish with City, especially working with Alex and Dannica to finalize the numbers and finally with Ruben to get the financing squared away. They were all very patien especially working with Alex and Dannica to finalize the numbers and finally with Ruben to get the financing squared away. They were all very patient, great with communication, willing to negotiate and help find the right fit for me. They didn’t push me into anything and made the entire experience easy and friendly, definitely the best car buying experience I’ve had! Highly recommend and will be going back for any future purchases! More

Maddy is absolutely great! Genuine and professional, she will go out of her way to make sure you get the car you want. Really enjoyed my car buying experience thanks to her. Genuine and professional, she will go out of her way to make sure you get the car you want. Really enjoyed my car buying experience thanks to her. More

Austyn was good to work with he was very personable and helpful as a sales associate. Once the sales manager got involved everything started to feel like a typical scummy car dealership. The sales manager helpful as a sales associate. Once the sales manager got involved everything started to feel like a typical scummy car dealership. The sales manager became very pushy on thing a we said we didn’t want and tried whatever tactic he could to up charge. The dealership constantly lowballed me for my trade in offer and it wasn’t until I was walking out the door they offered me what I was asking for, which was nearly $3,000 more than their first offer. When we got to the finance manager things were back to mostly smooth, he seemed very aware that we didn’t want the extra add on dealership extras and made his mandatory spiel about them quick just to say he said it. But when all said and done, he didn’t even ask what loan terms we wanted and gave us a max 72 month loan term to make the final payment look good. My wife and I were so run down by the dealership by this time that we didn’t think to ask, being there for more than 3 hours will run anyone down. The dealership made a big deal about having a 30 day check in where we bring the car back in and they check everything over. They said they would call us the following Monday to set this up. They never did. The dealership didn’t keep their word on one of their “customer service” aspects. Overall I’d give the dealership a 2 out of 5 rating. More

Dannica and Ruben were fantastic people to work with. This is the second time I’ve gotten a vehicle from this location. Very personable and made sure everything went smoothly and quickly. I will definite This is the second time I’ve gotten a vehicle from this location. Very personable and made sure everything went smoothly and quickly. I will definitely continue working with them. More

Professional friendly knowledgeable goes above and beyond to satisfy customers issues and yo feel good about the whole experience. to satisfy customers issues and yo feel good about the whole experience. More

I can't say enough about the staff and there team work . I've bought 5 new vehicles the last one here its the best experience I've had. I will not do business with anyone else from this time and moving forw I've bought 5 new vehicles the last one here its the best experience I've had. I will not do business with anyone else from this time and moving forward! I wanna thank the whole staff for this wonderful experience!! More