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City Chrysler Dodge Jeep Ram Fiat of Brookfield

Brookfield, WI

4.6
1,395 Reviews
Located only a short drive away from Milwaukee in Brookfield, WI, we’re committed to offering our customers in Milwaukee, Brookfield, Menomonee Falls, West Allis, Pewaukee, Wauwatosa and Waukesha a wide selection of used cars, trucks and SUVs to cater to all the needs of our clientele. From compact cars to family haulers to heavy duty used trucks, we always have a great selection of the highest quality pre-owned vehicles in stock to fit your budget.
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19100 W Capitol Dr

Brookfield, WI

53045

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Showing 1,395 reviews

May 30, 2024

First off I would like to give RYAN WALKOWSKI a big shout out as our salesman. We actually didn't even consider jeep as a contender for our car purchase but he helped us get in the range we wanted for More

by Chris.abt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Walkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Chris, Thanks for sharing about your experience with City Chrysler Dodge Jeep Ram Fiat of Brookfield . Ryan and our team appreciate your business and hope to see you again soon! Bryan Davis - bdavis@citycdjrfbrookfield.com

May 30, 2024

Ryan helped us in the purchase of our new truck. He was great to work with - very personable and knowledgeable. Everyone we dealt with at City put us at ease and made sure we had a good buying exp More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Walkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Mike, Thank you for your business and this review. We're happy to hear Ryan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Davis - bdavis@citycdjrfbrookfield.com

May 30, 2024

Dannica was an absolute delight to work with. We first met her several months ago early on in our search for a new vehicle. When it came time to purchase we wanted to be sure we worked with her a More

by Beth D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austyn Rennhack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannica Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Beth, Thank you for taking the time to share your thoughts on working with Dannica and our team. We're glad to hear we delivered such a great experience! Bryan Davis - bdavis@citycdjrfbrookfield.com

May 30, 2024

Just purchased a 2021 jeep grand cherokee with 2016 jeep renegade trade-in. Sales and Finance worked hard to get the deal wrapped up in time for us to use our new vehicle on our vacation. Many thanks. More

by Rpiontek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Walkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austyn Rennhack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
May 31, 2024 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience Congratulations on your new 2021 Jeep Grand Cherokee We look forward to continuing to serve you in the future! Bryan Davis - bdavis@citycdjrfbrookfield.com

May 29, 2024

Danica was great to work with and knowledgeable about the Jeep Cherokee. Would highly recommend her as a sales consultant More

by Sbmurphy2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dannica Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We are very happy to hear that Dannica provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Davis - bdavis@citycdjrfbrookfield.com

May 29, 2024

Super relaxed no pressure experience while purchasing a new car. Would definite go back to him. More

by Lndpink1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Walkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austyn Rennhack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Bryan Davis - bdavis@citycdjrfbrookfield.com

May 28, 2024

I recently leased a new Jeep Wrangler with Dannica Jefferson at City Chrysler Dodge Jeep Ram Fiat of Brookfield, and had the best experience ever at a dealership. Dannica was exceptionally knowledgea More

by Al.araque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dannica Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
May 29, 2024 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Here at City Chrysler Dodge Jeep Ram Fiat of Brookfield , customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Dannica and the team, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Davis - bdavis@citycdjrfbrookfield.com

May 25, 2024

Our salesman Joel Lee was great! Answered all of our questions and got us into a great Jeep! If you need a new car, go see Joel at City Jeep. More

by Zsphoto55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Lee, Bryan Davis
May 29, 2024 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thanks for sharing your thoughts about your experience with City Chrysler Dodge Jeep Ram Fiat of Brookfield . We appreciate your business and hope to see you again soon! Bryan Davis - bdavis@citycdjrfbrookfield.com

May 23, 2024

Car was priced well online which brought us in. Upon getting in there was a lot of pressure by the Sales Manager. My wife and I had to come in separately and were told different answers to the same More

by angela.dock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austyn Rennhack
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Knight- one star
Jun 01, 2024 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We're sorry to hear about your experience, Angela, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Bryan Davis - bdavis@citycdjrfbrookfield.com

May 20, 2024

They were very kind and open to negotiation on a used vehicle. However, we did have mechanical issues 2 weeks after purchasing the vehicle and they were not willing to help and began ignoring my calls an More

by ATHENANOWELL03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob knight, Bryan Davis
May 23, 2024 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Bryan Davis - bdavis@citycdjrfbrookfield.com

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