City Chrysler Dodge Jeep Ram Fiat of Brookfield

Service was great. They informed me I still had a oil change left in my jeep wave program They informed me I still had a oil change left in my jeep wave program More

They did great. Minimal wait. No extra sales and they accommodated my tardiness. Thank you Minimal wait. No extra sales and they accommodated my tardiness. Thank you More

The service person took great care of what was needed. I would highly recommend them! I would highly recommend them! More

Helpful staff and clean atmosphere. This is the 4th time I've had service done on my 2016 Chrysler 200 Limited. They literally go above and beyond. Great free snacks for customers. They This is the 4th time I've had service done on my 2016 Chrysler 200 Limited. They literally go above and beyond. Great free snacks for customers. They cleaned my salted rubber mats during the winter time after an oil change at no additional cost. Not saying they're going to do this for every customer but it was very appropriated! Last time I was there for a oil change. They took $30 off for keeping their word of the original price we agreed on! Couldn't be happier with this dealership! Everyone keep up the great work!! Thank you!! More

Best customer service purchasing an expensive item ever! This was my first new vehicle, and both Brian and Dannica made the experience hassle and as stress free as possible. Very quick to respond to any que This was my first new vehicle, and both Brian and Dannica made the experience hassle and as stress free as possible. Very quick to respond to any questions I had, as well as affable and understanding of time sensitive issues involving shipping my new purchase to another state. Good jobs done by all involved, and cant wait to drive it (once it gets down here...) More

Oil change done quickly staff friendly and informative will come back for next oil change will come back for next oil change More

Clean and comfortable waiting room to visit while waiting for my oil change to be completed for my oil change to be completed More

My experience at city was very good. They actually work with their clients instead of stonewalling them and taking them for what they can get They actually work with their clients instead of stonewalling them and taking them for what they can get More

Mike was AMAZING - however, I didn't have a great experience with the other technicians I spoke to (did not get their names). I explained on the phone and during drop-off that I was currently using a experience with the other technicians I spoke to (did not get their names). I explained on the phone and during drop-off that I was currently using a new (off-brand) cord to see if variables on my end explained the issue that I was having with my Jeep's CarPlay, but that the problem had arisen and gotten worse while connecting my phone using an on-brand cord. During the phone calls and the pick-up, I was repeatedly told that the off-brand cord was the issue, even after I explained that the off-brand cord was purchased last week, and the problem had gotten worse with an on-brand cord over the course of a year. The technician on the phone said "yeah, but there were no errors in the diagnostic, so it's the off-brand cord that is responsible." When I talked with Mike the following day, and expressed frustration, he recommended a hard reset of the system, which appears to have resolved the issue, so five stars for Mike and for the problem being resolved, and one star for the other staff members who repeatedly blamed a cord and didn't fix my car. More

Would strongly recommend not buying from this dealership. We bought a certified preowned jeep to only find out it had issues that would have been caught had it truly been inspected during their pre certifica We bought a certified preowned jeep to only find out it had issues that would have been caught had it truly been inspected during their pre certification checklist. The manager was dishonest and unprofessional. While we put cash down and bought the vehicle in August they had it until just this week (2months) while they fixed it. Poor communication, lack of followup and just unprofessional all around the board. Will NEVER be back and will take it for service elsewhere. Do yourself a favor and avoid this poorly run dealership. More