City Chrysler Dodge Jeep Ram Fiat of Brookfield

I’ve been coming to this dealership for many years. When the new ownership took over as City, the customer service has really gone downhill. After the third screwup in a row for a simple oil change, I When the new ownership took over as City, the customer service has really gone downhill. After the third screwup in a row for a simple oil change, I will be looking for another dealership. More

Quick and really easy communication. The updated email are nice too. Can get a good idea of when it’ll be done. The updated email are nice too. Can get a good idea of when it’ll be done. More

I usually don't do reviews but this dealership has been a blessing to come to. I would highly recommend. blessing to come to. I would highly recommend. More

City Chrysler Dodge Jeep Ram Fiat of Brookfield is simply the best dealership I have ever dealt with. My 2016 Town & Country was purchased in St. Louis but I prefer this dealership for service and routinely the best dealership I have ever dealt with. My 2016 Town & Country was purchased in St. Louis but I prefer this dealership for service and routinely visit this dealer when I'm in Wisconsin. My service appointment this week was handled by Gabriel Zweifel who was courteous and professional every step of the way. Service fees are reasonable and the customer waiting area is clean, equipped with WiFi as well as complimentary beverages and snacks. I was able to get work done on my laptop, and I was told my vehicle was ready before my computer work was even finished. My car received a complimentary car wash as well. Bravo! I will definitely return. Thank you City Chrysler Dodge Jeep Ram of Brookfield. More

I had to come in early before work and they were very courteous, kept me updated, and got me out on time for work. courteous, kept me updated, and got me out on time for work. More

Courteous and professional behavior. Kept me updated on progress. Was knowledgeable aBOUT ISSUES DETECTED DURING service, gave helpful advise. Kept me updated on progress. Was knowledgeable aBOUT ISSUES DETECTED DURING service, gave helpful advise. More

Great help, Gabriel was very knowledgeable and professional. He explained to me some preventative maintenance needed in addition to the service completed in a quick turnaround. professional. He explained to me some preventative maintenance needed in addition to the service completed in a quick turnaround. More

JT gave me a quote for tires a few weeks ago and I had them installed on 10/26/23. Service work was co,pleted in a timely manner. them installed on 10/26/23. Service work was co,pleted in a timely manner. More

Great experience! ! JT, my contact/Service Writer, we very professional, prompt, friendly and even helped me save some money. Thank you! ! JT, my contact/Service Writer, we very professional, prompt, friendly and even helped me save some money. Thank you! More

Dannica, was awesome, persistent. Asked questions and responded timely. Didn't over contact. Left space for open communication. The fact that I inquired about a Jeep and ended up in a Asked questions and responded timely. Didn't over contact. Left space for open communication. The fact that I inquired about a Jeep and ended up in a Mercedes-Benz is overly fantastic. Very pleased with my sales consultant.. Nice Work, I've made a few referrals from the hospital to dealership. Overall nice team to work with. More