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City Chrysler Dodge Jeep Ram Fiat of Brookfield

Brookfield, WI

4.6
1,408 Reviews
Located only a short drive away from Milwaukee in Brookfield, WI, we’re committed to offering our customers in Milwaukee, Brookfield, Menomonee Falls, West Allis, Pewaukee, Wauwatosa and Waukesha a wide selection of used cars, trucks and SUVs to cater to all the needs of our clientele. From compact cars to family haulers to heavy duty used trucks, we always have a great selection of the highest quality pre-owned vehicles in stock to fit your budget.
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19100 W Capitol Dr

Brookfield, WI

53045

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Showing 1,408 reviews

July 12, 2022

EVERYBODY WAS VERY HELPFUL AND MAKING US FEEL WELCOME . ALL OF OUR QUESTIONS WERE ANSWERED AND WE LEFT FEELING VERY SATISFIED WITH OUR NEW RAM. WE WILL DEFINATELY BE BACK WHEN ITS TIME FOR A NEW VEHICLE More

by COONSTRUCKANDAUTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frederic Buford, Justin Lee
Jul 13, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We are so very happy to hear you had such a wonderful experience with us. It was absolutely our pleasure to assist you. If there is anything we could assist you with in the future, please give our team a call.

July 12, 2022

Very personable staff that is willing to make a deal! They were attentive and accommodating. Thank you for helping me secure my dream car during this crazy time. More

by Jfoderaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovelle Johnikin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasen Suszek
Jul 13, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their store experience. Enjoy your new car!

July 10, 2022

Josh and Shawn were great to work with! After purchase, we had some concerns that we went to Shawn with and he got them taken care of, which we greatly appreciated! Would recommend to anyon More

by msmatco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Feldman, Dawn Stallman, Joshua Szentes
Jul 11, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Our team is thrilled to receive such a great rating, thank you so much! We hope you enjoy your new vehicle.

July 08, 2022

Matt from service is the best to deal with! Super friendly guy and always has a great experience when I go through Matt! More

by tommy1511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pulaski
Jul 08, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you so much for leaving us an amazing review.

July 08, 2022

Ryan Wolkowsky and everyone at the dealership made my car buying process very smooth. I was able to finish most of the buying process online. Ryan spent time going over car features before I drove of the dea More

by Sunny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Walkowski
Jul 08, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Hi Sunny, we appreciate the kind words and are glad we could provide you with a positive experience! Enjoy your new vehicle.

July 08, 2022

Oil change was nice and quick , didn’t even get to finish my coffee. Can’t beat that service More

by BUTTS03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Reichert
Jul 09, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We appreciate the kind words and are glad we could provide you with a positive experience!

July 08, 2022

Just in for oil change and tire rotation prior to taking a long road trip. Service writer was friendly and attentive. I needed new engine and interior air filters, however, was very disappointed to learn t More

by schmity.jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pulaski
Jul 12, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Hi schmity.jim, we can't seem to locate you in our customer database. We'd like to help you, can you please reach out to me at your earliest convenience. Brian Semmelmann Service Manager bsemmelmann@citycdjrfbrookfield.com 262-790-9000 ext. 1180

July 08, 2022

Ryan was an excellent sales associate and very helpful in trading our old vehicle in and purchasing our new one. More

by sunshine0283
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole, Andrew Hetrick, Ryan Walkowski
Jul 09, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you so much for leaving us an amazing review. We are glad to hear you had a positive experience at our dealership.

July 07, 2022

Matt was very helpful and very all positive experience. The guys did a great job with my van More

by VEDA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pulaski
Jul 08, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thanks for taking the time to share your positive experience. We truly appreciate it!

July 07, 2022

I was promised free tire rotations when I purchased tires from the previous owners. I was informed the new owners are not going to honor that. When it comes time for new tires again it’s extremely unlikely t More

by BILLNDARLENE25
Recommend Dealer
No
Employees Worked With
Megan Villmow
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