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City Chrysler Dodge Jeep Ram Fiat of Brookfield

Brookfield, WI

4.6
1,408 Reviews
Located only a short drive away from Milwaukee in Brookfield, WI, we’re committed to offering our customers in Milwaukee, Brookfield, Menomonee Falls, West Allis, Pewaukee, Wauwatosa and Waukesha a wide selection of used cars, trucks and SUVs to cater to all the needs of our clientele. From compact cars to family haulers to heavy duty used trucks, we always have a great selection of the highest quality pre-owned vehicles in stock to fit your budget.
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19100 W Capitol Dr

Brookfield, WI

53045

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Showing 1,408 reviews

August 25, 2022

The service department got me in about a half an hour before my scheduled appointment and finished quickly. Everyone was very helpful and friendly. More

by J.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Heinrich
Aug 26, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We really appreciate you taking the time to share your feedback with us. We look forward to seeing you again soon.

August 25, 2022

Charge $50 to complete the work order. Ridiculous. Between parts and labor over $100 per cylinder to change the spark plugs. I doubt I will be taking my business there again. More

by WBFULLMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Peroutky
August 25, 2022

Great service with great quality. Takes notes of everything that is needed and updates me on the rough price before doing any work to make sure the customer knows roughly the final pr More

by aaron.brost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pulaski
Aug 26, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you so much for leaving us an amazing review.

August 24, 2022

Very friendly and communicative with what was going on with my vehicle I would definitely recommend this dealership service center More

by Goopygoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Heinrich
Aug 25, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you so much for taking the time to leave us a rating. I am so happy to hear that our team was able to assist you. We look forward to serving you in the future.

August 24, 2022

Fast and super Friendly. Thank you Megan you were wonderful and made our day. Thank you for keeping my van running safe. More

by nicolefandre
Recommend Dealer
Yes
Employees Worked With
Megan Villmow
Aug 25, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

I am happy to hear you had a wonderful experience. It is a pleasure to assist you and we would be thrilled to have you back anytime. Take care.

August 24, 2022

Friendly, fast and helpful. Will continue to get my van serviced there. Will recommend to other Ram van owners. More

by JFRICKE9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Villmow
Aug 25, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We really appreciate you taking the time to share your feedback with us. We look forward to seeing you again soon.

August 24, 2022

Great purchase experience. Josh and Brian did a great job partnering to ensure our experience was seamless. In and out in under 3 hours with a brand new Wrangler! More

by CATANIED12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Stallman, Joshua Szentes
Aug 25, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We appreciate the kind words and are glad we could provide you with a positive experience! Enjoy your new vehicle.

August 24, 2022

Just above and beyond in terms of friendliness, helpfulness, and service quality. What a great experience. More

by TCKLOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristian Heinrich
Aug 25, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Our team is thrilled to receive such a great rating, thank you so much!

August 21, 2022

The Service Director, Brian, went to bat for us with Chrysler to resolve an ongoing brake howl problem with our Dodge Caravan. The problem started after a complete front-end brake job and then continued More

by LEEJACOBS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Semmelmann
Aug 22, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Your feedback is highly appreciated. Thank you so much for the review.

August 20, 2022

Everyone was very nice and accommodating. Our salesman Jake was very informative and patient he did an amazing job. More

by MBACON44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Stallman, Jacob McDermott
Aug 22, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you so much for leaving us an amazing review. We are glad to hear you had a positive experience at our dealership.

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