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City Chrysler Dodge Jeep Ram Fiat of Brookfield

Brookfield, WI

4.6
1,408 Reviews
Located only a short drive away from Milwaukee in Brookfield, WI, we’re committed to offering our customers in Milwaukee, Brookfield, Menomonee Falls, West Allis, Pewaukee, Wauwatosa and Waukesha a wide selection of used cars, trucks and SUVs to cater to all the needs of our clientele. From compact cars to family haulers to heavy duty used trucks, we always have a great selection of the highest quality pre-owned vehicles in stock to fit your budget.
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19100 W Capitol Dr

Brookfield, WI

53045

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Showing 1,408 reviews

August 31, 2022

Kristian is phenomenal to work with! Everyone is super friendly and got me back on the road in less time than promised. More

by stephanieann077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reichert, Brian Semmelmann, Kristian Heinrich
August 30, 2022

Everyone very friendly and helpful. On time appointments. Kept me informed when vehicle in dealership. More

by Bonniegrabow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Szentes, Cole Leonovicz
August 30, 2022

Just because you asked. The sales team from saleperson to manager were great! The service department outstanding! What can you say about finance. nothing really good, wonder More

by HUBBA-BUBBA
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Kraus, Dawn Stallman, Megan Villmow
August 28, 2022

Russell did a good job of answering my questions, anything he was not sure about was quickly clarified with the help of his management team. Management worked with me and we found compromise that ena More

by Slacker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell, Sales Associate, Nate Blaser, Cole Leonovicz
August 27, 2022

Service department got my in right away and did the work quickly. Very friendly and helpful staff More

by dewluvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Fulwiler
August 26, 2022

friendly, fast and helpful. Will continue to get my van serviced there. Will recommend to other Ram van owners. Great place More

by AMWTDISPATCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Reichert, Brian Semmelmann, Kristian Heinrich, Matthew Pulaski, Megan Villmow
Aug 26, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thanks for taking the time to share your positive experience. We truly appreciate it!

August 26, 2022

We could not find a truck locally and drove 3 hours to City Dodge. Ryan in sales was great to work with and exceeded my expectations. Highly recommend City Dodge to anyone in the market for a vehicle. More

by TNT Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Walkowski
Aug 26, 2022 -

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

We appreciate the kind words and are glad we could provide you with a positive experience! Enjoy your new vehicle.

August 26, 2022

They sold the part that had been ordered for me to another dealership without consulting me. They then had me come in for an appointment at 7am knowing there would be no technicians until 7:30. Then More

by KECONROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure whose fault it was part was sold but none figured it out before my appointment
August 26, 2022

I always have a great experience when I have work done on my Jeep. Thss as no you More

by DRROBYNWR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pulaski
August 26, 2022

The team at this dealership made the experience very easy, smooth, and created a relaxed atmosphere that I enjoyed. Nice job done by all. Justin was a standout in his efforts. Well done! More

by TALLGUY427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Stallman, Justin Lee
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