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City Chrysler Dodge Jeep Ram Fiat of Brookfield
Brookfield, WI
1,408 Reviews
Located only a short drive away from Milwaukee in Brookfield, WI, we’re committed to offering our customers in Milwaukee, Brookfield, Menomonee Falls, West Allis, Pewaukee, Wauwatosa and Waukesha a wide selection of used cars, trucks and SUVs to cater to all the needs of our clientele. From compact cars to family haulers to heavy duty used trucks, we always have a great selection of the highest quality pre-owned vehicles in stock to fit your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,408 reviews
August 31, 2022
Kristian is phenomenal to work with! Everyone is super friendly and got me back on the road in less time than promised. Everyone is super friendly and got me back on the road in less time than promised. More
by stephanieann077
Verified CustomerEmployees Worked With
Other Employees :
Michael Reichert, Brian Semmelmann, Kristian Heinrich
August 30, 2022
Just because you asked. The sales team from saleperson to manager were great! The service department outstanding! What can you say about finance. nothing really good, wonder The sales team from saleperson to manager were great! The service department outstanding! What can you say about finance. nothing really good, wondering why I'm putting money down on the car loan?Gave me one quote for interest rates, tells me its the same no matter how many months you go, and kind of always want to sell a person all the other crap that I did not go there to buy. I bought a used truck, it needed a couple things they took care of it promptly, but I did go there for a specific vehihicleI know its new ownership of this dealer and they are from out of state and I think they have some hurdles in front of them. Thanks Chris. More
by HUBBA-BUBBA
August 28, 2022
Russell did a good job of answering my questions, anything he was not sure about was quickly clarified with the help of his management team. Management worked with me and we found compromise that ena anything he was not sure about was quickly clarified with the help of his management team. Management worked with me and we found compromise that enabled my vehicle purchase on my initial visit to City CDJRF of Brookfield. More
by Slacker
Employees Worked With
Russell, Sales Associate, Nate Blaser, Cole Leonovicz
August 26, 2022
friendly, fast and helpful. Will continue to get my van serviced there. Will recommend to other Ram van owners. Great place Will continue to get my van serviced there. Will recommend to other Ram van owners. Great place More
by AMWTDISPATCH
Employees Worked With
Michael Reichert, Brian Semmelmann, Kristian Heinrich, Matthew Pulaski, Megan Villmow
August 26, 2022
We could not find a truck locally and drove 3 hours to City Dodge. Ryan in sales was great to work with and exceeded my expectations. Highly recommend City Dodge to anyone in the market for a vehicle. City Dodge. Ryan in sales was great to work with and exceeded my expectations. Highly recommend City Dodge to anyone in the market for a vehicle. More
by TNT Martin
August 26, 2022
They sold the part that had been ordered for me to another dealership without consulting me. They then had me come in for an appointment at 7am knowing there would be no technicians until 7:30. Then another dealership without consulting me. They then had me come in for an appointment at 7am knowing there would be no technicians until 7:30. Then they had me sit there and wait an hour before they came to tell me they sold the back ordered part specifically ordered for my vehicle to another dealer. They didn't seem particularly sorry about it. Their communication between departments is crap. Megan in service calls to tell me the part is in. I needed to reschedule my appointment due to COVID isolation protocols and called with 48 hours notice. Spoke to Brandon who said he'd deleted my appointment so made me re-explain why I needed my appointment. Then got an email I missed my appointment. How is that possible if Brandon deleted it? Then, when I get there I find out my GD part has been sold! So service doesn't communicate with techs, service doesn't communicate with parts. This is not the first issue that has come up but is definitely the last for me. More
by KECONROY
Employees Worked With
Not sure whose fault it was part was sold but none figured it out before my appointment
August 26, 2022
The team at this dealership made the experience very easy, smooth, and created a relaxed atmosphere that I enjoyed. Nice job done by all. Justin was a standout in his efforts. Well done! easy, smooth, and created a relaxed atmosphere that I enjoyed. Nice job done by all. Justin was a standout in his efforts. Well done! More
by TALLGUY427
