City Chevrolet of Grayslake
Grayslake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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We drove a long way to City Chevrolet but it was worth it. Jesse and the rest of the team at the dealership treated us very well. We especially appreciated that they didn't change the price that they quot it. Jesse and the rest of the team at the dealership treated us very well. We especially appreciated that they didn't change the price that they quoted over the phone. The purchase of our new Equinox went smoothly. More
I came all the way down from three lakes. Before I came, I talked to manager Enrique, he was very helpful over the phone. In the store, Sales Consultant Eddie helped me. He had enough informa Before I came, I talked to manager Enrique, he was very helpful over the phone. In the store, Sales Consultant Eddie helped me. He had enough information of the car. Recommend the place! More
It was my first time buying an car and Erick M, made it so easy and stress free. He was very polite and attended to all my needs. I will continue with this dealer just because of him. so easy and stress free. He was very polite and attended to all my needs. I will continue with this dealer just because of him. More
Salesman and manager were a pleasure to work with very helpful and transparent.. happy customer helpful and transparent.. happy customer More
Very straight forward process. Fair prices without the hassle or hidden fees. Staff was knowledgeable. I would recommend City Chevrolet in Grayslake. Fair prices without the hassle or hidden fees. Staff was knowledgeable. I would recommend City Chevrolet in Grayslake. More
Eddie was very personable and easy to work with…. I would highly recommend city Chevrolet I would highly recommend city Chevrolet More
Johnny and Nick made the process fairly easy and were willing to work with me to get our vehicle delivered in a timeframe that best suited us. willing to work with me to get our vehicle delivered in a timeframe that best suited us. More
I had the pleasure of working with Eddie not once but twice. The first time was coming in in due to wanting to lease. Unfortunately, I was unable to walk away with what I came in for. Eddie kept in touch twice. The first time was coming in in due to wanting to lease. Unfortunately, I was unable to walk away with what I came in for. Eddie kept in touch in a respectful manner, no pressure, but reaching out to check in with me. After a few weeks, I reached out with some questions on a few cars on the website. Eddie responded kindly, sent photos of cars that did not have photos online. We came in the next Monday after work. He was with a customer, so John took wonderful care of us. After test driving a few cars, we came back inside with a decision. Even though Eddie had a customer, he did come by to check in with us periodically, which meant a lot, and shows his dedication to his customers. We worked with John, Nick and Sean to wrap up and go home with a new car. I can say, I have never had such a good experience, the best customer service at a car dealership before. Hands down I would recommend as well as return to City. Eddie’s kindness, transparency and helpfulness was absolutely why we came back to purchase a new car. Everyone we dealt with was wonderful, and treated you like family. More
I loved the deal and ease of transaction. No pressure and a GREAT price. I delt with Nick and he beat the other dealers' price by a LOT! Also gave me what I wanted for my trade. I wish that No pressure and a GREAT price. I delt with Nick and he beat the other dealers' price by a LOT! Also gave me what I wanted for my trade. I wish that I could give them 10 stars. The finance person also made it painless, no pressure. I wish that all my car purchases went this smooth. I will recommend City Chevy to all my friends and family. Erick was a big help with showing me all the new features on the car. Overall, the entire experience was above and beyond my expectations. More
Erick was patient and helpful, and I ended up with a great new vehicle. The only downside was the process was slow. great new vehicle. The only downside was the process was slow. More