City Automall Ford - Service Center

Helpful and no nonsense! Appreciate the explanation about some concerns we had about our vehicle. Appreciate the explanation about some concerns we had about our vehicle. More

Fast , reliable, and always friendly. Will use again if needed for any service. ROB was great! Will use again if needed for any service. ROB was great! More

Quick and very friendly. Got my appt in timely manner. Helpful. Clean facility. Easy access Got my appt in timely manner. Helpful. Clean facility. Easy access More

Took my vehicle for a diagnosis. As I expressed that I could the work myself. Rob was totally fine with that decision. I was told the coolant would be topped off so that I could make As I expressed that I could the work myself. Rob was totally fine with that decision. I was told the coolant would be topped off so that I could make it home. I got home 1 mile later to find that the coolant was not topped off and was nearly empty. To add. My paperwork stated that the tech attempted to tighten the coolant lines. Indeed there is no way to tighten said lines. My family and I have done a lot of work with City Ford. I am very unpleased to find the stuff done was not done. More

The team at City Ford is amazing! They have always worked with me to understand what is wrong with my car and the truck not to fix it. They have always worked with me to understand what is wrong with my car and the truck not to fix it. More

City Ford service department is the best around the area. Great communication, friendly staff, and clean parts and service area. Great communication, friendly staff, and clean parts and service area. More

I always trust Rob, Tyler and City Ford Team for their advice on my car service. I’m happy that I found this great team. I travel 30 mins from Warsaw to City Ford and it is really a worth to come here to advice on my car service. I’m happy that I found this great team. I travel 30 mins from Warsaw to City Ford and it is really a worth to come here to get my car fix. Always a big big thank you City Ford More

City Ford has been an great dealership for service, Rob and team are very welcoming from start to finish when taking my vehicles in for their needs. and team are very welcoming from start to finish when taking my vehicles in for their needs. More

They are always very professional and have a nice waiting area / lounge. They get me in and out fairly quickly area / lounge. They get me in and out fairly quickly More

They were very responsive about the problem with expedition responded with timely service and which was greatly appreciated. expedition responded with timely service and which was greatly appreciated. More