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City Automall Ford - Service Center

Columbia City, IN

4.7
270 Reviews
Call Service Center (260) 244-5111

270 Reviews of City Automall Ford - Service Center

Sort by
January 26, 2024

Very quick service, I will be back for sure. Always helpful when I have questions too. More

by Cadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

City Automall Ford responded

Cadams, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
January 22, 2024

Very easy to deal with. Being able to set up our service appt online was very convenient City Ford's service department has always done a great job for us. More

by jnschad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

City Automall Ford responded

We are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Helpful
January 20, 2024

Great experience. There was a small problem and the team resolved it very quickly. Recommended! More

by briansheehan79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

Helpful
January 17, 2024

Always polite and eager to answer any questions. Rob & Tyler are wonderful assets to the City Ford Service Department. More

by josh.odum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

City Automall Ford responded

Josh, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
January 16, 2024

The employees there are extremely polite and knowledgeable. I was very happy with the fast service in which my vehicle was completed. More

by dlgilbert2768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Helpful
January 16, 2024

Always picks up and delivers our vehicles on time. City Ford does a wonderful job for TruckPro and our fleet. More

by RON.SLAGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Helpful
January 15, 2024

Always good service, friendly people, honesty when it comes to what additional parts or service your vehicle may need. More

by CHERYL42N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

City Automall Ford responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 06, 2024

Great to work with! Tyler is very good at explaining repairs & diagnosis. I highly recommend! More

by BUSTOSTARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

City Automall Ford responded

We're happy you found Tyler to be so supportive during your experience here at City Chevrolet. Thanks for the recommendation, and have an amazing day!

Helpful
January 04, 2024

Was easy to set up my service appointment. Got there and was greeted and checked in. Was fast an as promised finished on time. More

by jdgilmer2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2024 -

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, City Chevrolet

Helpful
December 29, 2023

Helpful and no nonsense! Appreciate the explanation about some concerns we had about our vehicle. More

by TWLANTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Helpful
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