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City Automall Ford - Service Center

Columbia City, IN

4.7
352 Reviews

352 Reviews of City Automall Ford - Service Center

Sort by
June 01, 2022

Was super polite and helpful, man's was the xxxx! Anytime I go imma see Jordan More

by gplakio22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garett Blank, Jordan Johnson
September 30, 2021

City Chevrolet Columbia City really helped me out to service my Chevrolet. Amanda Anderson stayed after work one day (I walked in at closing...I didn't know the time) to hear my problem and process my v More

by johnson.russ.e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Anderson
August 29, 2020

I was very pleased with the service I received as I was buying the car, as well as the service I received getting my first free oil change and tire rotation. everyone here is very nice and professional. Th More

by aamoorman16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fudge, Jonathan Ankney
January 16, 2020

Rec'v call about a recall for a hitch cover. Made appt. Went in, service dep't was unaware of recall. Checked car,then told me they didn't have the part to fix it. It's now fixed. Took two trips to get it More

by Cramel.1933
Recommend Dealer
Yes
Employees Worked With
Mike Fudge
October 09, 2019

Andrew is always on top of thingsLike dealing with him Andrew is always on top of things Like dealing with him i have a Tahoe @ Silverado & live 2 miles from summit Chevy , but I always the extra mile b More

by 6672chevynova
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
August 14, 2019

Always a Good Experience The service center always provides a good experience and even sent me pictures of my air filters to ask if I wanted them replaced. When I declined ser More

by TimTheToolmanTaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
July 31, 2019

Very friendly Great service I recommend them highly.treat customers with respect.They work with you finding cheaper prices.The first visit there was a very nice lad More

by Fayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Moravec
July 13, 2019

Pushy Sales Staff/ Uninformed Service Advisor The above led to 3 awful interactions with this dealership. It’s too bad because I enjoyed bringing my car to this dealer in the past for service, but More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sally
July 02, 2019

Great guys in service! Andrew and his crew always get the work done! My son is very please with how his car drives now. Andrew and his team did a great job! More

by Milton B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moore
July 01, 2019

Andrew And City are great! Andrew Moore always works hard to make sure my daughters car is repaired in a timely manor. Great Advisor and great place to get my vehicle serviced. More

by EyeoftheStorm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Shirey, Andrew Moore, Mike Fudge