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City Automall Ford - Service Center

Columbia City, IN

4.7
297 Reviews
Call Service Center (260) 244-5111

297 Reviews of City Automall Ford - Service Center

Sort by
October 14, 2023

Fast, welcoming experience. Place is neat and clean with easy access in and out of the garage. More

by fanddasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

October 10, 2023

Rob takes very good care of my fleet of vehicles. He has gone out of his way more than once to accommodate us More

by RON.SLAGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We sincerely value your business and look forward to your next visit!

October 09, 2023

Always a pleasure to do business here, friendly and honest with fair prices. Worth the drive! More

by BIKEDOG2264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

City Automall Ford responded

We really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2023

Service is always fast, friendly, accommodating, and super affordable! Rob was excellent with communicating what was being done while my vehicle was there. More

by jaimee_indiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

City Automall Ford responded

Hi Jaimee, we're happy you found our staff to be so supportive during your experience here at City Chevrolet. Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2023

Great fast service, they were very prompt on the time we scheduled had me in and out in about 30 minutes for the works oil change/tire rotation and 99 point inspection!!!! More

by Georgeking1388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

City Automall Ford responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2023

Staff was very courteous. Communication was great. Got my vehicle back to me quickly. Would recommend. More

by reaper1moa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

October 02, 2023

The Ford service team has always went above and beyond for me in the past. I will continue to do business with them in the future. More

by R.DAFFORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

City Automall Ford responded

We're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

September 28, 2023

Everything was great. They answered all my questions, and service was completed in a timely manner. More

by SVHTRAVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

September 26, 2023

Definitely a step up from my experience in Warsaw, great customer service! Rob was fantastic in asking questions about my needs, explaining service, and answering my questions. Would definitely recommend! More

by marywentorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

City Automall Ford responded

We are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

September 25, 2023

Handy to my home. Always accommodating. Efficient and knowledgeable. Courteous and friendly. I just wish they would learn my name. More

by SHELLEY.CRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

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